Forum Replies Created

Viewing 20 posts - 1 through 20 (of 20 total)
  • Avatar: Skipper9
    Skipper9
    Participant

    Thank you very much!

    #276118 Copied In reply to: Product descriptions not showing in mobile view
    Avatar: Skipper9
    Skipper9
    Participant

    Beautiful! It works. Lightning fast support – very much appreciated!

    #275720 Copied In reply to: My account page not translated
    Avatar: Skipper9
    Skipper9
    Participant

    Perfect thank you very much

    #269914 Copied In reply to: Checkout mobile width
    Avatar: Skipper9
    Skipper9
    Participant

    Thank you very much

    #269485 Copied In reply to: Sale badge wrong language
    Avatar: Skipper9
    Skipper9
    Participant

    Tested FTP and WP dashboard credentials provided. Both work fine here.

    Please contact administrator
    for this information.
    #269384 Copied In reply to: Checkout mobile width
    Avatar: Skipper9
    Skipper9
    Participant

    Hi. Please use the ftp username as provided above. The new login credentials are for wp dashboard. You wrote previously that FTP was ok with the provided info

    #269380 Copied In reply to: Checkout mobile width
    Avatar: Skipper9
    Skipper9
    Participant

    Yes, it is customised on the single product pages but not in the category views and the front page. See login info in private

    Please contact administrator
    for this information.
    #269373 Copied In reply to: Sale badge wrong language
    Avatar: Skipper9
    Skipper9
    Participant

    Please try again.

    Please contact administrator
    for this information.
    #269330 Copied In reply to: Checkout mobile width
    Avatar: Skipper9
    Skipper9
    Participant

    See private

    Please contact administrator
    for this information.
    #268952 Copied In reply to: Checkout mobile width
    Avatar: Skipper9
    Skipper9
    Participant

    https://ibb.co/fFxwxh1

    #268462 Copied In reply to: Checkout mobile width
    Avatar: Skipper9
    Skipper9
    Participant

    Beautiful. Thank you very much.

    #254650 Copied In reply to: Front page mobile content section width
    Avatar: Skipper9
    Skipper9
    Participant

    Thank you for the video. Please note that the sign in link is not /wp-admin as mentioned. I have sent it in the private area. When trying to access the link after not available message, please do not press refresh as the site will try to refresh the /wp-admin. Instead, enter the special sign on link. Thanks

    Please contact administrator
    for this information.
    #254087 Copied In reply to: Front page mobile content section width
    Avatar: Skipper9
    Skipper9
    Participant

    I have disabled login lockout. Please try again. Thank you for your patience

    #253986 Copied In reply to: Front page mobile content section width
    Avatar: Skipper9
    Skipper9
    Participant

    Also, the screenshot you attached shows that you are trying to sign in via the front end user login section. Please use the backend link I’ve sent you

    #253952 Copied In reply to: Front page mobile content section width
    Avatar: Skipper9
    Skipper9
    Participant

    Hi,
    Whitelisted the IP range. The login link is correct – as said you just need to enter it c. 3 times for it to load properly. Please remember to complete captcha as well. Thanks.

    #253951 Copied In reply to: Front page mobile content section width
    Avatar: Skipper9
    Skipper9
    Participant

    Or try login email in private.

    Please contact administrator
    for this information.
    #253759 Copied In reply to: Front page mobile content section width
    Avatar: Skipper9
    Skipper9
    Participant

    I’ve tried to replicate the error. Please try the login link a couple of times. Not the user sign in via the front end

    #253757 Copied In reply to: Front page mobile content section width
    Avatar: Skipper9
    Skipper9
    Participant

    I have just tested it with the username and password provided above. You need to complete recaptcha thanks..

    Please contact administrator
    for this information.
    #253683 Copied In reply to: Front page mobile content section width
    Avatar: Skipper9
    Skipper9
    Participant

    Please see private area

    Please contact administrator
    for this information.
    #253566 Copied In reply to: Front page mobile content section width
    Avatar: Skipper9
    Skipper9
    Participant

    See private area

    Please contact administrator
    for this information.
    #253245 Copied In reply to: Front page mobile content section width
Viewing 20 posts - 1 through 20 (of 20 total)