Forum Replies Created

Viewing 28 posts - 1 through 28 (of 28 total)
  • Avatar: Sheenu
    Sheenu
    Participant
    July 15, 2025 at 07:03

    Thanks for the support! My topic “Looks like a js error – most of the times images and other js fails to load” has been successfully resolved.

    Avatar: Sheenu
    Sheenu
    Participant
    July 15, 2025 at 07:02

    Thank you so much but the issue is now solved somehow. i have checked again with various devices and multiple internet configurations. Thank you so much once again for the wonderful support.

    Avatar: Sheenu
    Sheenu
    Participant
    July 14, 2025 at 16:10

    The problem is unusual:

    On a first visit (even in incognito mode), the site loads normally and quickly.

    However, on a second or third visit (even in incognito), the site becomes significantly slower.

    Interestingly, when I switch to a different IP address and visit in incognito mode, the site loads quickly again.

    Based on this, I suspect the issue is IP-based, not related to browser caching or local factors.

    I consulted WP Rocket support regarding this behavior. They confirmed:

    Page caching is working properly.

    There’s no issue on their end related to caching or optimization.

    The problem is probably PHP-based, possibly linked to dynamic processes triggered on repeated visits from the same IP.

    They also noted previous heavy loopback traffic to admin-ajax.php and wp-cron.php

    I’ve already:

    Cleared all caches (WP Rocket, OPcache, object cache).

    At this point, it seems the theme (or something tied closely to it) may be triggering:

    Dynamic processes that are IP/session-specific and bypass caching.

    Could you please investigate. Although it could also be due to the “Rank Math error that you fixed.” it started loading way fast now after this error got fixed. i am unable to reproduce the error for now with high ethernet. previously it was slow even on this.

    Avatar: Sheenu
    Sheenu
    Participant
    July 14, 2025 at 08:11

    Thank you so much, the search error is fixed, but the second error that is slowdown on 2nd or 3rd refresh of page or repeat visits in incognito makes the site almost stop is still there.
    i m able to reproduce this error with mobile data in incognito and guest mode on many devices and different internet by visiting any link from Homepage. also attached the screenshots at first post.
    not only just homepage but navigating the site is slow but first link opening is fast most of the times. this started occurring last week btw.

    Please contact administrator
    for this information.
    Avatar: Sheenu
    Sheenu
    Participant
    July 13, 2025 at 07:12

    FTP Details

    Please contact administrator
    for this information.
    Avatar: Sheenu
    Sheenu
    Participant
    July 11, 2025 at 18:05

    Updated the details and fixed the login error. Double checked

    Please contact administrator
    for this information.
    Avatar: Sheenu
    Sheenu
    Participant
    July 11, 2025 at 09:10

    have corrected the details

    Please contact administrator
    for this information.
    Avatar: Sheenu
    Sheenu
    Participant
    July 11, 2025 at 08:10

    have provided the details above

    Avatar: Sheenu
    Sheenu
    Participant
    July 11, 2025 at 08:00

    please proceed with these details

    Please contact administrator
    for this information.
    Avatar: Sheenu
    Sheenu
    Participant
    July 11, 2025 at 07:44

    Thanks, can you please tell me about the second issue. whats throwing error on search. ” A critical error has occured” on full search.

    Avatar: Sheenu
    Sheenu
    Participant
    July 11, 2025 at 07:27

    also the search bar is throwing a critical error on view all results.

    Avatar: Sheenu
    Sheenu
    Participant
    July 13, 2022 at 06:14

    ok thanks, but is it possible without product basis?

    Avatar: Sheenu
    Sheenu
    Participant
    June 17, 2022 at 14:38

    Srry was busy with other things. can you please check it now. have provided the details. just want make it like it was before. thanks.

    Please contact administrator
    for this information.
    Avatar: Sheenu
    Sheenu
    Participant
    May 22, 2022 at 14:38

    this did solve the issue to some extent by setting margin to 30px. but now i notice even the review tab title and related products title also have no margins.

    Avatar: Sheenu
    Sheenu
    Participant
    April 14, 2022 at 07:13

    thanks for the quick update.

    Avatar: Sheenu
    Sheenu
    Participant
    April 6, 2022 at 08:53

    thank you so much, was able to restore back in just 5 mins.

    Avatar: Sheenu
    Sheenu
    Participant
    April 5, 2022 at 16:15

    Have imported myself succesfully, If possible can you please find why this happened.Thanks
    also 1 sidebar widget(help) is showing just at pre footer area, when trying to edit that it takes me to single product page builder. i am unable to clear this.
    Rest is all good.

    Avatar: Sheenu
    Sheenu
    Participant
    April 5, 2022 at 15:51

    sadly no.
    just the demo settings got restored. can you please help me import that again. dont know why this happened.
    Niche Market Demo without products and posts.
    also without static blocks, because have all of them edited.
    also please dont diable google ads plugin. thanks

    Avatar: Sheenu
    Sheenu
    Participant
    April 5, 2022 at 13:11

    have lost the theme styling, dont know how, was just editing products and suddenly this happened. even the mobile menu is reset now. the only thing i did was change a Simple product to a variable and minutes after all settings were lost and there are sidebar widgets and theme copyright footer on site. please help

    Please contact administrator
    for this information.
    Avatar: Sheenu
    Sheenu
    Participant
    April 4, 2022 at 06:32

    Thank you, this solved all the problems. also can you please delete the gyazo video link in your other reply in this thread just for privacy reasons. thanks for the wonderful support.

    Avatar: Sheenu
    Sheenu
    Participant
    April 3, 2022 at 11:11

    hi, have enabled access with old details.

    Avatar: Sheenu
    Sheenu
    Participant
    April 3, 2022 at 09:09

    hi the issue just appeared again, dont know why this is happening.

    have tried clearing the cache many times.

    Please contact administrator
    for this information.
    Avatar: Sheenu
    Sheenu
    Participant
    April 1, 2022 at 15:24

    thanks, maybe it was the cache, just got ok.

    Avatar: Sheenu
    Sheenu
    Participant
    March 30, 2022 at 15:36

    Thank you so much, everything is working so perfect, you will not believe how happy i am. just 1 little more help please,
    i have changed the (Header Main)header background color, but when i scroll down, it still shows green background. i am unable to find that setting, can you please tell me how to change the sticky header color?
    Once again thank you so much.

    Avatar: Sheenu
    Sheenu
    Participant
    March 29, 2022 at 13:25

    Hi, have provided the details. please do not reset WordPress. and dont import products and demo posts. thanks

    Please contact administrator
    for this information.
    Avatar: Sheenu
    Sheenu
    Participant
    March 28, 2022 at 05:08

    yes that should work, have a working site with running analytics, ads and apis. so please do whats perfect.

    Avatar: Sheenu
    Sheenu
    Participant
    March 27, 2022 at 15:26

    srry was busy with other work, can you please help me impport the demo to our working site, it somehow breaks the functionality. is it safe to share the login credentials safely in private content area?

    Avatar: Sheenu
    Sheenu
    Participant
    March 23, 2022 at 20:25

    thank you so much for the help, have succefully imported the demo, can you please help me a bit more. the top banner, menu and the footer has not been properly imported. it will be really helpful if that can also work. Have imported Grocery Demo.

    Please contact administrator
    for this information.
  • Viewing 28 results - 1 through 28 (of 28 total)
Viewing 28 posts - 1 through 28 (of 28 total)
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