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Forum Replies Created

Viewing 30 posts - 1 through 30 (of 35 total)

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Shark

Participant

July 28, 2023 at 10:57

Hi Rose,
thx for quick help. I don’t think that was a aching problem. Before I’ve opened support-ticket, I’ve tested deactivating cache completly on staging-site, but wihout any effect. But it doesn’t matter, the main thing is that everything works again now.

Best regards.

Andreas

#363149 Copied In reply to: After Template & Core Update missing brands in filter

Shark

Participant

July 27, 2023 at 18:50

Sure, no problem!

Please contact administrator
for this information.

#363116 Copied In reply to: After Template & Core Update missing brands in filter

Shark

Participant

November 14, 2022 at 11:56

Hi,

that didn’t solve my problem 100%, but I found other solution – thx.

Andreas

#338532 Copied In reply to: Design problems in product details after update to latest version

Shark

Participant

November 11, 2022 at 12:28

Ssure, here you are

Please contact administrator
for this information.

#338375 Copied In reply to: Design problems in product details after update to latest version

Shark

Participant

September 22, 2022 at 17:18

Yesssssss, that’s what it was. I forgot to update the core manually – sorry.

Thx for the hint.

Andreas

#334802 Copied In reply to: Again fatal errors in log-fie for core-plugin

Shark

Participant

May 12, 2022 at 17:36

Hi Olga,

if you look at the picture and the red frame in URL, I don’t think it’s the thankyou-page, it’s order-pay or am I wrong?

Best regards

#323747 Copied In reply to: Change order pay side after clicking order button

Shark

Participant

March 25, 2022 at 18:20

Hi,

one last question for today 🙂

Can you hemlp me with this theme-errors in developer console?

Thx in advance

Andreas

Please contact administrator
for this information.

#320580 Copied In reply to: Speed problem in product page, but only price calculation

Shark

Participant

March 25, 2022 at 11:17

Found the problem, the cache plugin made some errors – no it is working, sorry.

Regards

#320542 Copied In reply to: Speed problem in product page, but only price calculation

Shark

Participant

March 25, 2022 at 10:58

Hi,

after your change now I have other problem. The Plugin “product extras” stoped working and produce a js error in developer console. If I switch template to “Storefront” it workes normal.

Can you help me with that problem urgent please.

Thx.

Andreas

Please contact administrator
for this information.

#320539 Copied In reply to: Speed problem in product page, but only price calculation

Shark

Participant

March 25, 2022 at 09:33

Until now it looks good, I will check it next time and give you feedback.

Thx for help.

Regards

#320531 Copied In reply to: Speed problem in product page, but only price calculation

Shark

Participant

March 24, 2022 at 18:47

Did you made the changes on staging site or on live site? Can you do that on live site to please?

Thx

Andreas

Please contact administrator
for this information.

#320479 Copied In reply to: Speed problem in product page, but only price calculation

Shark

Participant

March 24, 2022 at 09:31

Another topic, after your fix in the template I have another fatal error in the core plugin https://prnt.sc/YwbzaEWXOc7R

Is this something new or is it still the same problem?

Regards

Andreas

#320415 Copied In reply to: Speed problem in product page, but only price calculation

Shark

Participant

March 24, 2022 at 09:26

Hi,

thx for the hint. I could sove the problem now.

Best regards.

#320414 Copied In reply to: Speed problem in product page, but only price calculation

Shark

Participant

March 9, 2022 at 15:52

OK, perfect – thx very much!

Best regards

Andreas

#319285 Copied In reply to: JS-errors after Core Update in developer console

Shark

Participant

March 9, 2022 at 10:37

Hi, I can’t see the error anymore either. If I know when this occurs exactly I will send the video.

But I have a new problem on the start page – can you tell me where this error comes from? Looks like some icons are incorrectly linked

Thx

Andreas

Please contact administrator
for this information.

#319248 Copied In reply to: JS-errors after Core Update in developer console

Shark

Participant

March 8, 2022 at 11:34

You have to enter some product and go back to home then you see a view errors like that https://prnt.sc/V0JBf5qOkCph

Regards

#319163 Copied In reply to: JS-errors after Core Update in developer console

Shark

Participant

March 3, 2022 at 15:25

Until now, I don’t see any new error. This means your fix should work. I provide login from livesite now. I’ve changed only the path of FTP, for that reason are the same credentials.

Can you tell me pls what is / was the problem? Will you fix the problem with next update?

Thx.

Please contact administrator
for this information.

#318879 Copied In reply to: Critcal Error in Woocommerce Logfile in Core-Plugin

Shark

Participant

March 3, 2022 at 12:35

Yes, I will check. Can you tell me please what you did to make that changes also on live site?

Best regards

#318856 Copied In reply to: Critcal Error in Woocommerce Logfile in Core-Plugin

Shark

Participant

March 3, 2022 at 09:54

Hi,

here your find access to staging site. If you found an error please tell me what to do on livesite.

Thx in advance.

Andreas

Please contact administrator
for this information.

#318840 Copied In reply to: Critcal Error in Woocommerce Logfile in Core-Plugin

Shark

Participant

January 11, 2022 at 10:27

Perfect – that worked, thx!

#314195 Copied In reply to: Seems like your Localstorage is full – after moving to different hoster?

Shark

Participant

January 10, 2022 at 15:15

Hi Olga,
I’ve already tried this before and uploaded all sizes from 328 to 332px, but without any change. Now I’ve uplodad that one with 332px again and it’s still the same.

Best regards

#314117 Copied In reply to: Seems like your Localstorage is full – after moving to different hoster?

Shark

Participant

January 10, 2022 at 13:18

But I need your help again – I have the same probkem as 2 month ago. I’ve updated the logo and it’s blured. I’ve changed the logo size with 1 px up and down, but the result is the same. Can you help me pls again with this f* problem

Thx in advance

Please contact administrator
for this information.

#314091 Copied In reply to: Seems like your Localstorage is full – after moving to different hoster?

Shark

Participant

January 10, 2022 at 13:13

Hi Olga,
problem is solved now – thx for help.

#314088 Copied In reply to: Seems like your Localstorage is full – after moving to different hoster?

Shark

Participant

January 4, 2022 at 19:15

Hi,
it’s directly under the error you saw. I know this error from live API, but it has nothing to do with these other error – look here https://prnt.sc/2608hhw. You have to wait a view seconds, until it shows up and it comes from etheme-scripts.min.js – look here https://prnt.sc/26095i7

Regards

#313692 Copied In reply to: Seems like your Localstorage is full – after moving to different hoster?

Shark

Participant

January 4, 2022 at 18:45

Hi,

but this is the reason, I get this error? I thought etheme-scripts.min is a script from the template https://prnt.sc/2604t4e

Best regards

#313685 Copied In reply to: Seems like your Localstorage is full – after moving to different hoster?

Shark

Participant

January 4, 2022 at 13:08

Hi Olga, please look here

Best regards

Please contact administrator
for this information.

#313635 Copied In reply to: Seems like your Localstorage is full – after moving to different hoster?

Shark

Participant

December 3, 2021 at 11:55

Hi Olga,
that’s what I told you 5 minutes before, that this was the problem. Thanks again for our help.

Andreas

#310803 Copied In reply to: CSS- Settings don’t take effect after logout

Shark

Participant

December 3, 2021 at 11:03

Hi Olga,
you were right – the problem was the CDN Plugin. Thx for the hint, I forgot it ;-(

Cheers.

Andreas

#310795 Copied In reply to: CSS- Settings don’t take effect after logout

Shark

Participant

December 2, 2021 at 17:02

Hi Olga,
I alread sended you all needed informations and logins in my first eMail, please look in private content area.

Cheers.

Andreas

#310741 Copied In reply to: CSS- Settings don’t take effect after logout

Shark

Participant

October 27, 2021 at 16:36

OK, I have now taken the same dimensions and settings as you and it works. I don’t understand the logic behind it, but you don’t have to understand everything either 🙂

#306760 Copied In reply to: JS – errors after theme update
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Viewing 30 results - 1 through 30 (of 35 total)

Viewing 30 posts - 1 through 30 (of 35 total)

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