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  • Avatar: sande410
    sande410
    Participant

    Screen shot attached. As mentioned, the thumbnails are supposed to have a white background, as the uploaded image, however in the screen shot, you can clearly see it converts to an image with a gray background.

    Shop page – https://www.dropbox.com/s/i9a3uun1yiu1kts/shop.jpg?dl=0
    Sing Product page – https://www.dropbox.com/s/l2s6rlbzfy8mzvj/single-page.jpg?dl=0

    Please, contact administrator
    for this information.
    #82863 Copied In reply to: Pictures are rendered differently than original after upload
    Avatar: sande410
    sande410
    Participant

    I just checked and the plugin is there. Thank you!

    Also, I would advise your documents to be updated to the correct memory_limit to streamline the process for customers.
    https://www.8theme.com/demo/docs/woopress/index.html#!/woocommerce

    #80520 Copied In reply to: Plugin Issue
    Avatar: sande410
    sande410
    Participant

    I don’t know, I was expecting you to take care of the issue and install the plugin correctly since you have full access. I just want to make sure its set up correctly and is functionally right. Please install and make sure everything is correct on your and my end. Thanks.

    #80513 Copied In reply to: Plugin Issue
    Avatar: sande410
    sande410
    Participant

    Hello. This is updated. Thank you.

    #80506 Copied In reply to: Plugin Issue
    Avatar: sande410
    sande410
    Participant

    Hello. I already asked them to increase it initially for the theme and other plugins to install correctly. They updated it and I was able to move forward. Only this plugin is giving me an issue to the full website.

    Settings have been requested as the document requests:
    file_get_contents() function should be enabled in the server configuration;
    PHP version: 5.3 or higher;
    max_execution_time: no less than 180;
    memory_limit: no less than 64M;
    upload_max_filesize: no less than 20M.

    So what is the exact memory_limit value that it needs to be for ALL of your required plugins and add-ons to work?

    #80493 Copied In reply to: Plugin Issue
    Avatar: sande410
    sande410
    Participant

    Update below.

    Please, contact administrator
    for this information.
    #80478 Copied In reply to: Plugin Issue
    Avatar: sande410
    sande410
    Participant

    Provided Below

    Please, contact administrator
    for this information.
    #80169 Copied In reply to: Plugin Issue
    Avatar: sande410
    sande410
    Participant

    I forgot to mention that I downloaded the plugin via https://www.8theme.com/download-plugins/ so it is the most updated one (according to the other support forms). And then uploaded it via FTP which gave me the Fatal Error.

    #79999 Copied In reply to: Plugin Issue
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Viewing 8 posts - 61 through 68 (of 68 total)
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