Replies by sande410 | 8theme forum

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Viewing 30 posts - 31 through 60 (of 68 total)

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sande410

Participant

September 17, 2015 at 19:49

Under child theme’s file header.php file, I have added this script in head section, right before </head> closes:

<script type=”text/javascript”>var $zoho= $zoho || {salesiq:{values:{},ready:function(){$zoho.salesiq.floatbutton.visible(“hide”);}}};var d=document;s=d.createElement(“script”);s.type=”text/javascript”;s.defer=true;s.src=”https://salesiq.zoho.com/livskin/float.ls?embedname=livskin”;t=d.getElementsByTagName(“script”)[0];t.parentNode.insertBefore(s,t);</script>

After I save it, I view my sources and do not see it there. But when I add it under header.php in Parent theme, it does show. Lmk if that make sense.

#87676 Copied In reply to: Child Theme is not working correctly

sande410

Participant

September 17, 2015 at 19:41

From my understand, I already did what is expected: Download header.php and upload header.php into child theme folder.

No luck. Please advise.

#87669 Copied In reply to: Child Theme is not working correctly

sande410

Participant

September 17, 2015 at 19:41

Please F/U. Thank you.

#87668 Copied In reply to: Cart doesn't get updated after clicking "Add to cart"

sande410

Participant

September 16, 2015 at 18:20

Thank you!
How can I modify the contact form? For example, change the name of the input areas? Also, I would like to modify the email’s format that is sent to the recipient after form is submitted. Thank you.

#87360 Copied In reply to: Contact Form – Error while ajax request

sande410

Participant

September 16, 2015 at 18:14

Thank you!

#87356 Copied In reply to: Cart Widget – Modify Content

sande410

Participant

September 15, 2015 at 21:30

It will be really helpful if you tell me what these plugins are for–I have absolutely no clue how to proceed with your vague instructions.

I installed this plugin: https://wordpress.org/plugins/easy-wp-smtp/

So what’s next? Contact form still is not working — has same error….

Does the contact form and live chat use the same plugin? Because live chat contact form isn’t working as well.

#87128 Copied In reply to: Contact Form – Error while ajax request

sande410

Participant

September 14, 2015 at 18:06

Please F/U. Thank you.

#86748 Copied In reply to: Contact Form – Error while ajax request

sande410

Participant

September 14, 2015 at 18:05

Also, there are 6 “header-structure-.php” files. Which one do I edit? Please be more specific so we do not have to go back and forth and waste time. I edited header-structure-1.php and no changes were shown. Thanks.

#86746 Copied In reply to: Cart Widget – Modify Content

sande410

Participant

September 14, 2015 at 18:03

If I update the theme files itself, it is my understanding that any current changes to the exist will be override with the new files/update. Can you confirm? If this is correct, what are other alternatives?

#86744 Copied In reply to: Cart Widget – Modify Content

sande410

Participant

September 14, 2015 at 18:01

Default Ess. grid. You have my FTP and WP login so you should be able to log in and review all the settings yourself. That is the purpose of asking for it, correct?

Is there a way to expedite this? It’s been way too long since the initial request, and your one day turnaround reply with abstract questions is delaying the issue.

Please advise.

#86742 Copied In reply to: Cart doesn't get updated after clicking "Add to cart"

sande410

Participant

September 11, 2015 at 19:11

Thank you! Works great!

#86351 Copied In reply to: Footer is missing on pages

sande410

Participant

September 11, 2015 at 00:19

I was reviewing my website and I noticed my initial issue still remains. After all the trouble, I’m basically back at square one.

Main concern:
Only on the home page, after clicking “Add to card” for the featured products, the cart’s total on the top right hand corner does not get updated. Is there a way for card area to update after the button is clicked?

#86078 Copied In reply to: Cart doesn't get updated after clicking "Add to cart"

sande410

Participant

September 11, 2015 at 00:11

Oh! My mistake, I apologize. Thank you!

#86076 Copied In reply to: Single Product Page – Product images issue

sande410

Participant

September 10, 2015 at 23:22

Thank you. It is finally working correctly.

– How did you fix the plugin issue (how it would not update)?
– Also, what does that code mean that was added tot the htaccess?

Please let me know so I can take care of it myself in the future. Thanks.

#86073 Copied In reply to: Cart doesn't get updated after clicking "Add to cart"

sande410

Participant

September 9, 2015 at 19:57

I downloaded Ultimate Addons for Visual Composer via the link provided above, uploaded via FTP but issue remains.

Under plugins, the version is not updated (still says I have version 3.13.2).

Please advise with more accurate and throughout instructions in how to fix this major problem. This issue has been delayed for WAY too long.

#85763 Copied In reply to: Cart doesn't get updated after clicking "Add to cart"

sande410

Participant

September 8, 2015 at 19:48

Thank you. If I update the original style.css, will it be overwritten when the theme updates?

#85502 Copied In reply to: Thumbnails are not showing consistent on Shop Page

sande410

Participant

September 8, 2015 at 19:45

Thank you for the codes. It worked wonderfully!

#85500 Copied In reply to: Mobile: Cart page – Resizing issue

sande410

Participant

September 8, 2015 at 19:03

Works perfectly fine for me. Please try again. Try to add it in different ways too. If anything, make sure you add it as “use plain FTP.

Please, contact administrator
for this information.

#85494 Copied In reply to: Cart doesn't get updated after clicking "Add to cart"

sande410

Participant

September 4, 2015 at 19:52

FTP attached.

Please, contact administrator
for this information.

#84712 Copied In reply to: Cart doesn't get updated after clicking "Add to cart"

sande410

Participant

September 4, 2015 at 19:51

I mean which one specifically? So I don’t have to review the whole style sheet……

#84711 Copied In reply to: Thumbnails are not showing consistent on Shop Page

sande410

Participant

September 3, 2015 at 20:24

I updated the theme version, so now it is using WOOPRESSv 2.4 and WooCommerence is using 2.4. However, now the issue is even worse!

On all pages, it keeps on saying “Cart 0.00” when there are items in the cart. Please advise.

#84463 Copied In reply to: Cart doesn't get updated after clicking "Add to cart"

sande410

Participant

September 3, 2015 at 19:59

Are you saying that this setting is considered standard to your theme and company? Please confirm.

If so, do you have any suggestions on how to adjust the table/content accordingly to device? Please advise.

#84461 Copied In reply to: Mobile: Cart page – Resizing issue

sande410

Participant

September 3, 2015 at 19:55

Thank you for the info. I believe the issue may be some CSS coding.
Even if you can’t see it on your end, the issue clearly remains on my end.

Can you provide me all CSS codes for the area where it says “Add to wishlist” and “Quick View”? Also, anything related to the issue that may help. This way, I can adjust accordingly. Thank you.

#84460 Copied In reply to: Thumbnails are not showing consistent on Shop Page

sande410

Participant

September 2, 2015 at 23:41

Can I see screen shots of what it looks like on all browsers on your end? Versions as well. So screen shots showing the URL and the whole browser being used (not a cropped version).

Thank you.

#84161 Copied In reply to: Thumbnails are not showing consistent on Shop Page

sande410

Participant

September 2, 2015 at 18:04

Screen shot attached:

https://www.dropbox.com/s/runhn672onhtx1f/shop2.jpg?dl=0

I am using Chrome BTW

#84079 Copied In reply to: Thumbnails are not showing consistent on Shop Page

sande410

Participant

September 2, 2015 at 18:00

I apologize about that, Thank you!

#84076 Copied In reply to: Registration Page

sande410

Participant

September 1, 2015 at 17:30

Thank you for updating the code. From now on, when I upload images, will the featured images always render correctly, regardless of background color? Or it only applies to the white background images?

Also to confirm, once I update the theme, will these codes remain intact in this interface? Is editing the css code via Theme options better than under WooPress child- style.css? Or is it the same thing?

Thank you!

#83715 Copied In reply to: Pictures are rendered differently than original after upload

sande410

Participant

August 31, 2015 at 20:03

Attached

Please, contact administrator
for this information.

#83464 Copied In reply to: Pictures are rendered differently than original after upload

sande410

Participant

August 31, 2015 at 17:36

Added to both areas:
– Custom CSS / Glorbal Custom CSS
– Child theme – style.css

Issue still remains. It seems like it is only occurring on the first 2 columns. Please help fix ASAP.

Also, I am still having issues seeing a gray background on all of my thumbnail images (when the original image is clearly white). I understand each computer has different settings but I checked on different computers and it still shows grey… we need to fix this issue and make it streamline for all computers, including yours (you see white) and my company’s (we see grey). Thank you.

#83421 Copied In reply to: Pictures are rendered differently than original after upload

sande410

Participant

August 28, 2015 at 17:09

You never addressed one of the first issues. Please advise ASAP.

– Additionally, on the home page, of the 3 featured product images, the borders are missing in the middle of 2 of the images. Why is this happening and how can I fix this?
https://www.dropbox.com/s/vc78m2nqjjpcudm/images.jpg?dl=0

#83032 Copied In reply to: Pictures are rendered differently than original after upload
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