Replies by Billy | 8theme forum

Forum Replies Created

Viewing 21 posts - 1 through 21 (of 21 total)

Billy

Participant

August 19, 2015 at 19:01

will do.
Thank you!

#81082 Copied In reply to: 4.0 IDStore questions

Billy

Participant

August 19, 2015 at 18:07

Hi Jack Richardson,

Thanks you so much for all the work you did on the site. I will contact WP to see if I can find out the widget issue.

Will the changes you just made just now be erased if I update to WP 4.3 or any do any other updates?

Thanks so much!
Billy

#81062 Copied In reply to: 4.0 IDStore questions

Billy

Participant

August 19, 2015 at 09:18

Please try this password. I have simplified it.

Please, contact administrator
for this information.

#80915 Copied In reply to: 4.0 IDStore questions

Billy

Participant

August 19, 2015 at 09:14

Jack, I just noticed what is happening…

your “Private Content” box is changing some of the characters of the password…..

#80914 Copied In reply to: 4.0 IDStore questions

Billy

Participant

August 19, 2015 at 09:11

Dear Jack Richardson,

Sorry for the trouble. I have created a new ftp account. Please try this one. It worked for me using filezilla.

if you have trouble, could you remove the ftp. from the host name and see if then it works?

Thanks so much and please let me know if you continue having the error message.

Billy

Please, contact administrator
for this information.

#80912 Copied In reply to: 4.0 IDStore questions

Billy

Participant

August 17, 2015 at 07:11

Dear Jack Richardson!!!

Wow!!!! that was incredibly fast!!!!!

Just purchased it.

Thank you so much for the great theme and Customer Service!!!!

Have a great week!
Billy Arcila

#80293 Copied In reply to: IDStore Theme Help

Billy

Participant

August 14, 2015 at 20:43

Dear Jack Richardson,

I do want to mention that I don’t mind if you give me a quote for doing this work, it is urgent that I get our website working properly as soon as possible.

Thanks!
Billy

#80185 Copied In reply to: IDStore Theme Help

Billy

Participant

August 14, 2015 at 19:22

Dear Jack Richardson,

Is there a better option other than reverting back to an old version of Woocommerce? I am pretty sure this will have other adverse effects.

Is it possible that you update the idstore/woocommerse files that deal with the above mentioned problems? Because currently our web store is kind of paralyzed.

Do you have a date for the updated IDStore Theme that will be compatible with the current Woocommerce?

Greetings!
Billy Arcila

#80179 Copied In reply to: IDStore Theme Help

Billy

Participant

July 27, 2015 at 04:48

Dear Jack Richards,

Could you try the following FTP credentials.
I have included them here in the “Private Content”

Billy

Please, contact administrator
for this information.

#77085 Copied In reply to: “product page” images displaced and content in the “single product page”

Billy

Participant

July 23, 2015 at 02:37

Dear Jack Richardson,

How are you? Did the FTP login credentials work?

Here the are again in the Private Content.

Kind Regards!
Billy Arcila

Please, contact administrator
for this information.

#76600 Copied In reply to: “product page” images displaced and content in the “single product page”

Billy

Participant

July 21, 2015 at 09:02

Dear Jack Richardson,

Thank you! here are the WP and FTP login details…

Please, contact administrator
for this information.

#76137 Copied In reply to: “product page” images displaced and content in the “single product page”

Billy

Participant

July 16, 2015 at 07:03

Dear Eva,
The short code that you sent recommended didn’t fix the issue.

I inquired with a web person and here is what he told me. Hopefully this information is helpful.

“For the responsive issue, basically they are scaling the <div> at the wrong times. This is creating that break at 1600px until the container resizes at 1900px…so that messed up look is happening for 300px of width. Just need to go in and change up the CSS to force this not to happen.”

Do you have any short codes that can fix this?

Billy

#75477 Copied In reply to: “product page” images displaced and content in the “single product page”

Billy

Participant

July 14, 2015 at 17:39

Hi Eva, home page appears to be back to original state.
it’s only the other pages that have misaligned right margin at footer.

And some pages are still dislocated,
http://www.lacg.net/product-category/lacg-pdf-downloads/tulio-cremisini/
http://www.lacg.net/product-category/lacg-pdf-downloads/billy-arcila/

Billy

#75202 Copied In reply to: “product page” images displaced and content in the “single product page”

Billy

Participant

July 14, 2015 at 17:23

Thank you Eva,
I did clear cache and checked using Chrome, Explored and Mozilla
Can the Home page also be centered?
And there is something not quite right at right margin of the footer on all the pages
If you drag your browser to enlarge or decrease it’s screen size you can see the responsiveness not responding properly.

#75196 Copied In reply to: “product page” images displaced and content in the “single product page”

Billy

Participant

July 14, 2015 at 16:48

And also the content continues to be pushed below the image in the single product page

http://www.lacg.net/wp-content/uploads/content.jpg

#75186 Copied In reply to: “product page” images displaced and content in the “single product page”

Billy

Participant

July 14, 2015 at 16:34

Dear Eva,
Thank you! it created a couple of other issues now.

here is a link to a screen shot,
http://www.lacg.net/wp-content/uploads/right-margin.jpg

The right margin became misaligned.
the website is now off centered to the right of the screen
Also, the shop pages do not match width of home page.

Thank you for your help with this!
Billy

#75182 Copied In reply to: “product page” images displaced and content in the “single product page”

Billy

Participant

July 14, 2015 at 14:59

Dear Eva,
Sorry about that. I have reset the password.
I have included the WP login info again here in the “private content” section.
Thank you so much!
Billy

Please, contact administrator
for this information.

#75155 Copied Theme version: IDStore WP In reply to: “product page” images displaced and content in the “single product page”

Billy

Participant

July 14, 2015 at 00:04

I have included them here in the private content,
Billy

Please, contact administrator
for this information.

#75000 Copied Theme version: IDStore WP In reply to: “product page” images displaced and content in the “single product page”

Billy

Participant

July 13, 2015 at 14:05

Dear Jack Richardson,

Thank you for your time. Here are the links.

http://www.lacg.net/wp-content/uploads/browser-maximized-1.jpg
http://www.lacg.net/wp-content/uploads/browser-maximized-2.jpg

Billy

#74842 Copied Theme version: IDStore WP WooCommerce version: 2.3.13 In reply to: “product page” images displaced and content in the “single product page”

Billy

Participant

July 11, 2015 at 21:49

How can I send you a scree shot of the issue? May be easier to explain.

#74687 Copied In reply to: “product page” images displaced and content in the “single product page”

Billy

Participant

July 11, 2015 at 21:37

Dear Eva,

I did try reloading the pages and also tried different browsers. When I view my website with the browser not using my whole screen it displays well, but upon maximizing the browser to cover the whole screen, then the images and content get displaced.

#74686 Copied In reply to: “product page” images displaced and content in the “single product page”

Viewing 21 posts - 1 through 21 (of 21 total)

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