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Viewing 30 posts - 241 through 270 (of 351 total)

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Royalty

Participant

August 28, 2015 at 12:19

Hi Jack,
thank you but as said I had already deactivated ALL plugins (of course including the Cache plugin), activated the parent theme, freshly installed the parent theme, cleared all caches, but the error is still there. I’ve now contacted my host, maybe they have an idea 🙁

#82943 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 28, 2015 at 09:36

If it helps, we could also use teamviewer…

#82907 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 28, 2015 at 09:30

Thank you Eva. Yes, all my browsers are up to date but this problem still drives me crazy. I wanted to test it again, clicked save changes, the error appeared and all settings were set to default 🙁 I dont know what to do anymore. I will test it on another notebook in a few hours. I tested it on my iPad and by now, the error did not appear there. Any ideas what I could do or what could be the cause? It only appears on Royal theme options. all other options/plugins/themes work like a charm.
thank you.

#82905 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 27, 2015 at 18:10

could please one of you log into my admin panel (please find my credentials on the first site of this thread) and go to theme options and just click “save changes” a few times (without changing anything because my site is online) – so you will see the error. It makes no change if I have my childtheme + plugins activated or if I try it with parent theme and all plugins deactivated (and cleared cache of course).
Maybe it would already help if you see the error.
Any help would be really appreciated because I dont know what to do anymore.
Many thanks in advance!

#82839 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 27, 2015 at 12:16

I tried it again, same problem 🙁

#82730 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 27, 2015 at 11:07

@ziozioan: Are you sure that the plugin is causing the white space? because I deactivated ALL plugins, and the white space persisted. the problem was that the page content was to short. so I solved this like in the link I posted above.

#82707 Copied In reply to: white space after footer

Royalty

Participant

August 27, 2015 at 10:59

Thats exacetly what I did yesterday and also the day before. The problem still persisted. So I had to activate them again because my page has to be online. Do you want me do try it again? I am sure that the problem will still exist as long as we dont find the real cause.

#82703 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 27, 2015 at 10:50

Fashione, could you please open a new thread for this? I opened this thread because of another problem and posting about different problems in the same thread is just confusing. Thanks for your understanding.

#82698 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 27, 2015 at 09:43

Sorry but this is different to my problem. Could you please help me? I still get the error message.

#82668 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 26, 2015 at 17:05

Thanks for your soon reply. I’ve cleared cache & cookies (as I always do every few minutes), and already on my first try, the error appeared again. As said, I’ve got this issue in firefox and in chrome. One hour ago, I tried it many times and the error did not appear, but a few minutes later, it appeared almost every time

I mean if this error would only affect the backend I wouldnt worry. But what is really bad is that it sometimes resets all settings. 🙁

#82532 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 26, 2015 at 16:45

As I see, you have only made these 2 tests and nothing else. My site is in maintenance mode since 4 hours. Have you planned to check my issue within the next hour or can I quit the maintenance mode? I want to prevent that you make any changes when my site is visible to the visitors..

#82525 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 26, 2015 at 15:09

dont know if this helps but when I get the error, the address bar shows:
http://www.mysite.com/wp-admin/admin.php?page=ot-theme-options&settings-updated=true&tgmpa-dismiss=dismiss_admin_notices#section_single_product

and if I get no error, the address bar of the same page shows:
http://www.mysite.com/wp-admin/admin.php?page=ot-theme-options&tgmpa-dismiss=dismiss_admin_notices#section_single_product

and i see the error in firefox as well as in chrome.

#82491 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 26, 2015 at 14:50

I’ve also just made a few changes and saved them (typography) and after the 7th change and save, the error came again: I see a blank white page with this content:

2tion value=”60px” >60px</option>
23
<option value=”61px” >61px</option>
23
<option value=”62px” >62px</option>
23
<option value=”63px” >63px</option>
23
<option value=”64px” >64px</option>
23
<option value=”65px” >65px</option>
23
<option value=”66px” >66px</option>
23
<option value=”67px” >67px</option>
23
<option value=”68px” >68px</option>
23
<option value=”69px” >69px</option>
23
<option value=”70px” >70px</option>
23
<option value=”71px” >71px</option>
23
<option value=”72px” >72px</option>
23
<option value=”73px” >73px</option>
23
<option value=”74px” >74px</option>
23
<option value=”75px” >75px</option>
23
<option value=”76px” >76px</option>
23
<option value=”77px” >77px</option>
23
<option value=”78px” >78px</option>
23
<option value=”79px” >79px</option>
23
<option value=”80px” >80px</option>
23
<option value=”81px” >81px</option>
23
<option value=”82px” >82px</option>
23
<option value=”83px” >83px</option>
23
<option value=”84px” >84px</option>
23
<option value=”85px” >85px</option>
23
<option value=”86px” >86px</option>
23
<option value=”87px” >87px</option>
23
[…]

#82476 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 26, 2015 at 14:48

I saw the error when I tried to change the header type. It doesnt come everytime, you have to test it a few times.

#82474 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 26, 2015 at 13:30

please find them in private content. I’ve set the page in maintenance mode again (via the plugin “WP soon online page, so please keep this plugin activated). please let me know as soon as you have finished. many thanks

Please, contact administrator
for this information.

#82430 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 26, 2015 at 11:54

I have already reuploaded the whole theme yesterday, it brought no change 🙁

#82394 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 25, 2015 at 22:30

I could’nt let my page any longer in maintenance mode, so I re-activated all plugins and my childtheme and made all settings in theme-options again. But I have still the problem that I get the error message and sometimes, after saving the settings they are completely resetted. I tried it also with different php-versions, no luck 🙁

#82280 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 25, 2015 at 17:46

I have corrected all rights (755 for folders and 644 for files), but the probles still exists. No idea what to do. Please help.

#82262 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 25, 2015 at 16:43

I’ve just made a fresh installation of Royal, but the problem still exists. I just noticed that the right for the folder “royal” in wp-content/themes are set to 710 while the rights for the standard theme “twentyfifteen” are set to 755. Might this be the problem causing the error?

#82252 Copied In reply to: URGENT: Big theme problems!

Royalty

Participant

August 25, 2015 at 16:15

Not sure if this is the same problem, but I had a white space under the footer too (on pages with not much content). This is a theme problem and here you can read how I fixed it: https://www.8theme.com/topic/white-empty-space-under-footer/page/2/#post-62381

But this solution isnt the best, but the only way to fix it for the moment. Anyway, a fix by the theme authors would be really appreciated.

#82239 Copied In reply to: white space after footer

Royalty

Participant

August 12, 2015 at 16:42

ok great, thank you.
By the way: do you plan to incluse page transitions (fading) in upcoming updates? The theme “bridge” has some very nice transitions that make the page much more elegant and would be a great feature for Royal. 🙂

#79653 Copied In reply to: Product tabs: Display problem

Royalty

Participant

August 12, 2015 at 15:02

ok, thank you.
can I replace the tabs.php file with the old version until the update? And can you already say when the update will be out?

#79625 Copied In reply to: Product tabs: Display problem

Royalty

Participant

August 12, 2015 at 12:32

thank you, but the content is shown after ALL tabs and not (as before the update) after the tab it belongs to.

#79579 Copied In reply to: Product tabs: Display problem

Royalty

Participant

August 12, 2015 at 10:40

Please find them in private content. Thank you.

Please, contact administrator
for this information.

#79552 Copied In reply to: Product tabs: Display problem

Royalty

Participant

August 12, 2015 at 10:10

thank you but I already tried this (also with !important) and it didnt work..

#79537 Copied In reply to: Product tabs: Display problem

Royalty

Participant

August 10, 2015 at 14:17

Thanks for the answer, but your theme is the reason why this doesnt work as there seems to be a jQuery conflict. Maybe you could just tell me which jQuery version is used in Royal..

#79227 Copied In reply to: JQuery Problem

Royalty

Participant

May 16, 2015 at 16:09

Ok cool, that worked – thank you! And how can I change the order so that the first item in the list is the one that was added last and the last item in the list is the first added one?

#64325 Copied In reply to: Suggestion: Show all products in cart popup with scroll bar

Royalty

Participant

May 11, 2015 at 17:25

ok thanks!

#63251 Copied In reply to: Integrate a link in a toggle element Part II

Royalty

Participant

May 11, 2015 at 17:07

Ok thank you. Where can I see the changelog to get the information if you have changed it?

#63247 Copied In reply to: Integrate a link in a toggle element Part II

Royalty

Participant

May 11, 2015 at 16:51

Hello,
I have a toggle element which is closed by default. I open it and it shows a link. When I click on this link, the toggle element is closed again and the linked page gets open. I want that the toggle element stays open instead of closing. But I think that this is difficult because toggle elements always get closed when you click on the content…It would be better if they only close when you click on the title instead of when you click on the content..Do you know what I mean?

#63240 Copied In reply to: Integrate a link in a toggle element Part II
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