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JQuery Problem - by Royalty - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 8 years, 8 months ago ago by Robert Hall

  • Avatar: Royalty
    Royalty
    Participant
    August 10, 2015 at 11:02

    Hello,
    I used the following tutorial to create a tooltip in my shop:
    http://www.tippedjs.com/documentation – I used the “INLINE” example.

    All workred great, but since a few updates of Royal, the tooltip doesnt work anymore. I tried some other tutorials, but none of them worked. So I am wondering if there could be any conflicts with the jquery version? Which version is used by Royal and do you have any suggestions how I could get the mentioned tutorial to work?

    I would prefer if you would be able to help me wihtout me giving you my credentials because I would then have to explain a lot. Maybe you can test the tutorial in your test environment and let me know if it works.
    Many thanks in advance and best wishes!

    #79190 Copied
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 10, 2015 at 14:15

    Hello,

    Sorry, but we don’t provide support for that customization because this not relevant to our theme.
    Thank you for understanding

    Regards,
    Robert Hall.

    #79226 Copied
    Avatar: Royalty
    Royalty
    Participant
    August 10, 2015 at 14:17

    Thanks for the answer, but your theme is the reason why this doesnt work as there seems to be a jQuery conflict. Maybe you could just tell me which jQuery version is used in Royal..

    #79227 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 10, 2015 at 14:54

    The Royal theme uses jQuery v1.11.2.

    Regards,
    Robert Hall.

    #79230 Copied
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