Hello,

We hope this message finds you well.

I am having some difficulty fully understanding the nature of your question, as it seems we have already addressed this matter in a previous response.

To clarify, please create the website as you would any other, as the process does not depend on the specific theme. Once the website is set up, you can install the XStore theme. Here is a video tutorial on how to install the theme: https://youtu.be/4n1re0jKorc?feature=shared After installation, activate the theme using the activation code you already have, selecting the “staging site” option during the process.

If this does not address your question, kindly provide more detailed information about your issue. We also recommend reviewing our previous responses, including the content in the “Private Content” area, before reaching out again.

Thank you for your understanding, and we look forward to assisting you further.

Best regards,
8Theme’s Team

Hello, Ubansal,

Thank you for getting in touch with us.

.content-product .product-title {
    font-size: 20px;
}

Best regards,
8Theme’s Team

Hello, Oliver Theiß,

We appreciate your prompt response.

Theme Options > Footer > Fußzeilenlayout > Demo blocks > Off.

Best Regards,
8Theme’s Team

Hello,

In the screenshot you provided, the “Shop” page is currently selected under Dashboard > WooCommerce > Settings > Products > Shop Page. However, if you wish to display products on the homepage, you will need to select the homepage instead of the shop page.

Please let us know the outcome.

Best regards,
8Theme’s Team

Hello, Tarique,

The process is quite simple: first, enable product categories for the menu, and then add them to the menu. Here is a video for you – https://gyazo.com/7fc26ad6ac7a9048302ea339b788a718

Warm Regards,
The 8Theme Team

Hello, Zane,

Thank you for reaching out to us.

Before proceeding with the import, please ensure that all third-party plugins are disabled. If this does not resolve the issue, we would be happy to assist you with the import process. In order to do so, we kindly request temporary wp-admin access.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme Team

Hello, Oliver Theiß,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Alfi,

We kindly ask you to clear your cache and check the functionality of the “My Account” page. Please confirm here if your issue has been resolved.

Warm Regards,
The 8Theme Team

Hello, JiPanditJI,

The issue displayed in your screenshot is not related to migration. It is a common problem that occurs for all users after a WordPress update and is not critical. It will be resolved in the next update of the theme and core plugin.

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

We attempted to review the WooCommerce plugin log files (link provided in the private content area), but unfortunately, we encountered the following error: “Sorry, you are not allowed to access this page.” Could you kindly grant administrator privileges to the account you created for us so that we can proceed with the necessary checks?

We appreciate your assistance and look forward to your response.

Best Regards,
8Theme’s Team

Hello, Tiffany,

You’re welcome!

Please try to use this code in Theme Options > Theme custom CSS > Mobile:

.products-loop .hot-label {
    padding: 20px !important;
}

Best regards,
The 8Theme Team

Hello,

Private Content

Best regards,
8Theme’s Team

Hello, Juergen,

We apologize for the delayed response. We are glad to hear that you were able to resolve the situation on your own.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

To display the products directly when entering the website, without the need to click on “Go to Shop,” you can adjust the homepage settings in your Woocommerce options. Please navigate to Woocommerce > Settings > Products and ensure that the shop page is set as your homepage. This will allow the products to be displayed immediately upon entering the site.

Regarding the configuration to show more products and fewer pages, you can modify the number of products displayed per page by going to **Theme Options > WooCommerce > Shop > Shop page layout > Products per page**.

If you need further assistance, feel free to let us know.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Could you provide URL, temporary wp-admin and FTP access? We will check what can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team