Describe your request in more detail. What exactly post do you mean?
XStore studio allows import sections from different demos, when you are using Elementor plugin. Just edit page using Elementor > click here – https://prnt.sc/udpfle and import the desired block.
Regards
Rose Tyler
Support staff
December 2, 2021 at 13:36
Hello,
Mentioned notices about xstore-icons can be ignored, it was done to speed up site loading a bit, you can read more here – https://developer.mozilla.org/en-US/docs/Web/HTML/Link_types/preload
If you want to remove them, we can do this via child theme. Do you have child theme? Provide temporary wp-admin and FTP access.
Regards
Rose Tyler
Support staff
December 2, 2021 at 13:33
Hello,
The plugins included with our theme are external. We have purchased an Extended License for each of these plugins. They are fully functional and should run perfectly.
The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( https://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives.
Registration of these plugins is not necessary. They will function perfectly without any need for activation.
The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.
When you are in Theme options > Mobile panel > the panel is visible, this is predefined behavior, enable or disable it for customers you can select here – https://prnt.sc/21e2lox
Regards
Rose Tyler
Support staff
December 2, 2021 at 11:58
Hello,
View of Theme Options works fine on my desktop even without Zoom changes. What screen size of your device?
We’ve imported the mentioned demo version to your site.
There are Mixed Content errors on your site, contact your hosting provider to get help with this – https://prnt.sc/21dhjt5
.woocommerce-account .MyAccount-user-info div {
word-break: break-word;
}
or
.woocommerce-account .MyAccount-user-info div > div:last-child {
display: none;
}
Regards
Rose Tyler
Support staff
December 2, 2021 at 10:07
Hello,
Thanks for the reply.
The Core plugin was not installed correctly. Provide temporary FTP access, please. If you don’t know what is FTP then contact your hosting provider. They will give you access.
Regards
Rose Tyler
Support staff
December 2, 2021 at 10:06
Hello,
Thanks for contacting us.
Once you enable site language (Settings > General > Language) that uses RTL orientation your site will enable RTL styles by default no matter what version you installed.
There is no special demo import for the RTL version because we used the default version to create the RTL website.
To get the default RTL Demo, just import the default version (XStore > Import Demos) > then set your language in site settings, and rtl styles will be applied.
This article will help you to translate the theme – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards
Rose Tyler
Support staff
December 2, 2021 at 09:45
Hello,
Thanks for contacting us.
Provide URL and temporary wp-admin access via the Private Content area here.
About image size read here – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ Regenerate thumbnails using plugin mentioned in our docs to apply settings. It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery.
1/ Try to enable Always Load Wc-Cart-Fragments in Theme options > Speed optimization. Check then
2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.
Regards
Rose Tyler
Support staff
December 2, 2021 at 08:10
Hello,
We’ve checked your site and do not see the mobile panel. Please clear cache of your mobile browser.
Regards
Rose Tyler
Support staff
December 2, 2021 at 08:06
Hello,
I’ve added !important; , check now
Regards
Rose Tyler
Support staff
December 1, 2021 at 16:22
Hello,
Go to Theme Options > Speed Optimization > disable “Disable Elementor Dialog JS” option
Regards
Rose Tyler
Support staff
December 1, 2021 at 16:20
Hello,
Fixed.
Regards
Rose Tyler
Support staff
December 1, 2021 at 16:18
Hello,
Settings of slider > try to set “Custom height value (0 – 992px)”, or background-size – cover.
Our slider does not have a lot of settings for responsiveness. You may try to activate Slider revolution plugin and create a slider using the plugin, following documentation of it. But every additional plugin slows down site a bit.
Regards
Rose Tyler
Support staff
December 1, 2021 at 15:58
Try to add the next code in Theme options > Theme Custom CSS > Global:
.quantity-wrapper .qty {
pointer-events: none;
}
Regards
Rose Tyler
Support staff
December 1, 2021 at 15:57
2/ Check now
Regards
Rose Tyler
Support staff
December 1, 2021 at 14:43
Hello,
Provide FTP access also. If you don’t know what is FTP then contact your hosting provider. They will give you access.
