Hello,
Provide temporary wp-admin and FTP access, so we can take a closer look.
Regards
Hello,
Provide temporary wp-admin and FTP access, so we can take a closer look.
Regards
Hello,
I do not see the problem, check the Private Content area
Have you sorted it out?
Is there anything else I can help you with?
Regards
Hello,
Check the Private Content area
Regards
Hello,
1/ Could you provide screenshots, for a better understanding of problem?
2/ Theme Options > WooCommerce > Shop elements > Sale > Sale Label Size, or provide temporary wp-admin access, so we can take a closer look.
3/ Try to use this custom CSS code –
.single-product .woocommerce-product-gallery__image {
border-radius: 20px;
}
4/ Submit this question as a separate topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , provide temporary wp-admin and FTP access. One of our technicians will check it more deeply after the weekend.
5/
.etheme-sticky-panel .et-single-buy-now.single_add_to_cart_button.button {
border: 1px solid white !important;
}
6/
.back-top {
background-color: #a50852;
color: #fff;
}
.back-top svg path {
stroke: #101010;
}
7/ Theme Options > Styling > Inputs Background Color
8/
.woocommerce-account .content-page {
margin-top: 60px;
}
Regards
Hello,
1/ There is js error visible via browser console on your site, check the Private Content area. Solve it first.
2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser and CDN cache, check sidebar then. Maybe one of the additional plugins is a reason for the problem with widgets.
3/ Could you try if widgets are displayed fine if you enable the Storefront theme?
Regards
Hello,
Sorry for the delay in answering. Please describe the problem in more detail, provide video/screenshot and URL of the page.
Regards
Hello,
Could you provide a screenshot?
Regards
Hello,
https://gyazo.com/bfa84cd781175abf962bc28311ed8ad0
Use the next custom CSS code https://prnt.sc/ITLd_WnUioY5
selector .product-title a {
color: white !important;
}
Regards
Hello,
Provide screenshots, and temporary wp-admin access, so we can take a closer look.
You can use Lightshot screenshot or Gyazo tool to share links to your screenshots.
Regards
Hello,
Thanks for using our theme.
Your site is under maintenance mode, so we can’t check it. Please provide temporary wp-admin access via the Private Content area.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
You’re welcome! Have a nice day!
Regards
Hello,
Theme Options > Header builder > Cart > Show Linked Products (Off-Canvas) > Off
Regards
Hello,
Sync translation of the theme https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate strings.
Create translation for XStore Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards
Hello,
Thanks for using our theme.
Please provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Thanks for using our theme.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If the problem is independent of plugins, provide temporary wp-admin access, so we can take a closer look. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Thanks for the reply.
– I do not see this problem, it seems to be fixed.
Also for xtheme product categories for elementor, i want the slide to show 2 categories in mobile but it keeps changing to 1 category on mobile.
– please provide URL of the page
Regards
Great. You’re welcome!
Regards
Hello,
You can’t activate plugins using purchase code of the theme, read more here – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
All your previous topics were answered – https://prnt.sc/pqgNmpsB0_tB
Regards
We don’t have the option to set the featured label for the products. Look for third-party plugins for the custom labels for the products.
Regards
Hello,
This text comes from the theme. Here you can find how to update translation files using Loco translate or PoEdit – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , if you are using WPML, contact their support. After synchronization new strings will be available for translation.
Regards
Hello,
Please check this topic – https://www.8theme.com/topic/how-to-enable-category-based-product-filter-option/
Regards
Hello,
Theme Options > Header builder > add Account element onto the header content.
Then read this article – https://woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
Regards
Hello,
Check screenshot in the Private content area
There are Mixed Content errors on your site, either contact your hosting provider to get help with this or try to install Really Simple SSL plugin.
Regards
You’re welcome! Have a nice day!
Regards
Here is a video – https://dropmeafile.com/#3776ee8062
Regards
Hello,
We checked from different devices, there is no error now. Try to check from another browser.
whole Jetpack plugin
Regards
Hello,
https://gyazo.com/604a0c7191d34561665f109f127d5e75 – error comes from the plugin you can see on the screenshot. We’ve disabled the plugin. Please clear cache and check. Contact support of that plugin or check settings by yourself.
Regards
Hello,
Could you provide temporary wp-admin access?
Regards