Hello, Ankit Khandelwal,

We are pleased to inform you that we have completed the edits to your page. Kindly clear your cache to view the updated version.

Best Regards,
8Theme’s Team

Hello,

We are pleased to inform you that we have successfully imported the header.

Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, Giakhiemtoys,

We hope this message finds you well. Please be advised of the following update to the CSS styling for the Sales Booster Popup:

#sales-booster-popup .sales-booster-popup-inner .price-wrapper {
font-size: 20px !important;
}

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, Shaheer,

Thank you for reaching out to us with your concern.

We hope this message finds you well. We would like to inform you that updating to version 9.3.11 should resolve the issue you are experiencing. Please ensure that you have cleared your cache after updating.

Additionally, we kindly request that you provide us with temporary WP-admin access. This will allow us to thoroughly investigate the situation on your site.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, Safe Desires,

Thank you for reaching out to us with your query.

Theme Options > WooCommerce > Product catalog > Default Product Sorting – these settings come from WooCommerce and are independent of XStore.
By default, the sort order for products is “Custom Ordering + Name”. Navigate to Products, then click Sorting. From this page, you can simply drag and drop the product rows to reorder them https://gyazo.com/c680776c6d72e5bddf1457442afbca87
If this doesn’t give you the desired result, we would recommend you contact support of WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/ , because our theme doesn’t have additional settings for this.

Best Regards,
8Theme’s Team

Hello, Tends2ir,

We appreciate your prompt response.

Please go to Dashboard > Appearance > Menus > edit the Main menu items.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us. We’re sorry to hear that you are experiencing issues with the installation of the grocery store theme. We are here to help you get everything set up correctly.

Your site is under maintenance mode, so we can’t check it.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, Patrickjanko,

Thank you for reaching out to us with your query.

The “Additional CSS” section and the “Theme Custom CSS Global” area serve similar functions in that they both allow you to add custom CSS to your website. However, there are subtle differences in how they operate within the theme and WordPress environment.

1. **Additional CSS**: This is a WordPress core feature found in the Customizer. It allows you to add CSS that will override the default styling of your theme and plugins. The CSS rules added here are loaded last, which means they take precedence over the theme’s styles and other CSS files.

2. **Theme Custom CSS Global**: This is a feature specific to our themes that allows you to input CSS that applies globally across your site. The CSS added here is integrated directly by the theme.

Read more – https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

If you input the same CSS code in both areas, the code will likely be applied twice. This duplication generally doesn’t cause functional issues, but it can lead to confusion and make debugging more difficult if you need to adjust your styling later. It’s best to choose one location to keep your custom CSS organized and maintainable.

Should you have any more questions or require further clarification, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, Chandru,

Thank you for reaching out to us with your query. We have received the screenshot you attached and understand that you would like to change the color of the alert bar.

For assistance with your query, please navigate to: Theme Options > Styling > Alerts.

Should you require further assistance, feel free to reach out.

Best Regards,
8Theme’s Team

Hello, Houzmatic,

We hope this message finds you well. We would like to inform you that your block is now transparent, and since the website background is dark, this is how it appears.
Here is an example that shows that the background is already transparent – https://prnt.sc/cgeV6V4yXQ-d

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, Niki,

Thank you for getting in touch with us.

Thank you for reaching out to us with your query regarding the XStore theme and WCFM Marketplace integration. We appreciate your detailed description and the screenshots you’ve provided, as they help us understand the issue more clearly.

It seems that there might be a configuration or compatibility issue causing the vendor name and logo not to display correctly on the Archive Products page. To assist you better, could you please provide FTP access?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Dear @Sofiane,

You’re welcome!

Header Builder via Elementor > edit template > https://prnt.sc/Hm2ohTpfYFq2

“YOUR ORDER in checkout page” – Loco Translate > Plugins > XStore Core plugin.

Best Regards,
8Theme’s Team

Hello, Giakhiemtoys,

Thank you for reaching out to us with your queries. We’re here to assist you!

1/ Please follow this article https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and translate theme and Core plugin.

2/ You will likely need to find an additional plugin for this purpose.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Houzmatic,

Regarding your inquiry about Slider Revolution, due to the extensive range of options and capabilities it offers, a brief description would not suffice. We highly recommend watching the official plugin videos and reviewing the available settings to gain a comprehensive understanding of creating custom slides.

To assist you further, we have already demonstrated screenshots:
1. We created a group and included texts, which can be viewed here: https://prnt.sc/JaHgIZ8yTfxC
2. We configured their positions for optimal display and defined the layer area size for different devices in the editor: https://prnt.sc/R0SRlpiyTbF5
Read more – https://www.sliderrevolution.com/manual/module-layout/

Best Regards,
8Theme’s Team

Hello, Goostaf,

Thank you for reaching out to us with your query. Regarding your question about the theme settings, yes, there is an option to display the number of products in a category. You can find this setting in the theme options panel > WooCommerce > Shop > Shop page layout > Products Per Row On Category Page

Best Regards,
8Theme’s Team