Hello, Ankit Khandelwal,

Private Content

Best Regards,
8Theme’s Team

Hello, Cusp,

Thank you for reaching out and detailing the issues you are experiencing with the floating navigation panel and other Sales Booster tools. We apologize for the inconvenience this has caused.

To better assist you, could you kindly capture a video demonstrating the problem? We are currently unable to replicate the issue on your site – https://prnt.sc/kacJy6iUogi8

Additionally, we suggest clearing your browser’s cache as this may resolve the problem.

Thank you for your cooperation and understanding.

Best Regards,
8Theme’s Team

Hello Yao,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
8Theme’s Team

Hello, BSM,

Thank you for reaching out to us with your request.

Your site is under maintenance mode, so we can’t check it.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, Alpha111,

We hope this message finds you well. Please find the example of the settings you requested at the following link: https://prnt.sc/XPxPBEho5-YP

Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, Bily Dinh,

Thank you for reaching out to us with your query. We appreciate your choice of using the XStore theme for your domain.

Regarding your question about using the same purchase code for a subdomain, typically, a separate license is required for each domain or subdomain where the theme is to be used. This means you would need to purchase an additional license for your new subdomain if it operates as a separate site.

However, if the subdomain is directly related to and functions as a part of the main site, there might be exceptions. We recommend checking the specific licensing terms https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/ https://themeforest.net/licenses/standard?license=regular or contacting us directly with details about how the subdomain will be used, so we can provide the most accurate advice.

Please let us know if you need any more information or further assistance.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your concern.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Anastasiia,

Thank you for getting in touch with us.

We kindly request that you use the specified button to remove the old demo content and import the new one. Should you require any further assistance, please do not hesitate to reach out.

Warm Regards,
The 8Theme Team

Hello,

Theme Options > Custom CSS > Global.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your request.

You can try to use the next custom CSS code:

.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
    display: flex;
    justify-content: center;
}
.products-loop .ajax-content, .products-loop {
    display: flex;
    flex-wrap: wrap;
    flex: 1;
}
.content-product {
    flex-direction: column;
    justify-content: flex-end;
    display: flex;
    flex: 1;
}
.content-product .quantity-wrapper {
    margin-right: auto;
    margin-left: auto;
}
.swiper-container {
    display: flex;
    align-items: stretch;
}
.product-slide .product {
    display: flex;
    height: 100%;
}
.swiper-wrapper {
    height: auto;
}

Best Regards,
8Theme’s Team

Dear Burak Simsek,

Could you please clear the cache of your browser at your earliest convenience? This will ensure that you are viewing the most recent version of the content.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

Hello, Fareed Fares,

Please provide a screenshot, here is what we see – https://gyazo.com/1807e2aec30ec2e80032cbf1968b015a

Best Regards,
8Theme’s Team

Dear Burak Simsek,

We appreciate your prompt response.

Here is an example https://prnt.sc/V9qP8kF2J46U

Best Regards,
8Theme’s Team

Hello, Fareed Fares,

Thank you for getting in touch with us.

https://prnt.sc/c4L4ET6Q2Gj7 > https://prnt.sc/xJ5NgDVivfIt

Best Regards,
8Theme’s Team

Hello, Focu5,

We hope this message finds you well.
https://prnt.sc/MUag7rSPEYYc Could you kindly confirm whether the issue has been resolved?

Best Regards,
8Theme’s Team