Forum Replies Created

Viewing 30 posts - 68,071 through 68,100 (of 68,220 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 10:25

    Hello

    Please update the theme to the latest version and check issue.
    http://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
    Don’t forget to make backup of the site before update.

    To change the “Description” read this article
    https://docs.woocommerce.com/document/editing-product-data-tabs/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 09:51

    Hello,

    We’re glad to hear that your issue was solved.
    If you have any questions feel free to contact us.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 07:41

    Hello,

    Maybe provide screenshot for our better understanding and highlight what exactly you want. Please explain more details about it.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 07:03

    Hello,

    Please try to enable the ‘Enable slider for gallery images’ option in Theme Options->Single Product Page.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 07:00

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2016 at 06:59

    Hello,

    You’re welcome!
    If you have any questions feel free to contact us.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 16:02

    We have an online chat. Please write to us here https://www.8theme.com/demo/xstore/ http://prntscr.com/c153zj http://prntscr.com/c153jn

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 15:34

    Hello,

    Thank you, also please provide us with FTP credentials.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 15:24

    Hello,

    Please try add this code in Theme Options -> Custom CSS -> Custom CSS for mobile

    .navbar-right .navbar-right {
        left: -13px;
    }
    .header-logo {
        margin-left: -17px;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 14:39

    Hello,

    Please, provide screenshot for our better understanding and highlight what exactly you want.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 12:55

    Hello,

    Sorry for the delay.
    Please add this code in Theme Options -> Custom CSS -> Custom CSS for mobile

    .navbar-right .navbar-right {
        left: 5px;
    }
    

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 12:41

    Hello,

    Please, make sure that you use the latest version of WordPress, our theme and ALL the included plugins. If not – do the backup of your files and DB and update them. Also disable all the third-party plugins that did not come bundled with our theme. Check if it fix your problem. If not create, please, individual topic and provide admin panel and FTP access, we’ll check what caused the issue on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 10:58

    Hello,

    You’re welcome!
    If you have any questions feel free to contact us.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 10:55

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 10:41

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 10:32

    Hello,

    I added this code in your Custom CSS:

    .header-content.nano-content{
        background-color: #000000;
    }

    Clear browser cache and check your site now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 10:25

    Hello,

    Please add this code in Theme Options -> Custom CSS -> Global Custom CSS:

    .page-wrapper.fixNav-enabled .page-content.sidebar-position-without.sidebar-mobile-bottom {
        margin-top: 0;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 07:42

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 07:32

    Hello,

    You need to сreate your custom footer in Static Blocks, then add “8theme – Static Block” widget in Apperance > Widgets > Footer widget area and select needed static block.
    Please create Static Blocks using Visual Composer editor as described in the theme documentation https://8theme.com/demo/docs/legenda/index.html#!/footer

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 07:18

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 07:17

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 07:14

    Hello,

    I added this code in Global Custom CSS:
    background-repeat: no-repeat;
    Clear browser cache and check your site now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 07:07

    Hello,

    You’re welcome!
    If you have any questions feel free to contact us.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2016 at 06:57

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 16:02

    Hello,

    You’re welcome! This issue will be fixed in the next update.
    Also, you need read these articles https://codex.wordpress.org/Child_Themes
    https://www.8theme.com/demo/docs/royal/#!/2_child_theme
    https://teamtreehouse.com/community/wordpress-how-to-enqueue-script-to-child-theme

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 15:07

    Hello,

    Yes, you should replace your line productName = $('.product-information .product-name, .product_title').first().text();

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 15:01

    Hello,

    Please, see screenshots http://prntscr.com/c0o3pp.
    Also, add this code in Theme Options > Custom CSS > Global Custom CSS:

    .page-heading.bc-type-6 {
        background-size: cover;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 14:34

    Hello,

    You can change it in the /royal/js/etheme.js file.
    You need to replace the similar line http://prntscr.com/c0obom to the following: productName = $('.meta-title span').first().text();
    Also we recommended to make all changes in the Child Theme.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 14:29

    Hello,

    To display the “+” and “-” you need to use Quantity Increment plagin.
    Maybe provide screenshot for our better understanding and highlight what exactly you want.
    You can find additional information in theme documentation https://8theme.com/demo/docs/woopress/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2016 at 12:28

    Hello, Catinho,

    Thank you for your suggestion. This option was presented in our theme, but we have withdrawn, because it threatens the safety. We recommend you to use special plugins designed for such tasks.

    Regards

  • Viewing 68,100 results - 68,071 through 68,100 (of 68,220 total)
Viewing 30 posts - 68,071 through 68,100 (of 68,220 total)
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