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Viewing 30 posts - 66,391 through 66,420 (of 68,221 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 10:17

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 16:12

    Hello,

    On our demo, we use old versions of this plugin.
    Please, update the theme to the latest version 2.9.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Don’t forget to create back up of your files and database before starting update process!
    https://youtu.be/KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 15:54

    Hello,

    If you have a lot of menu items and can’t save changes then you need to increase PHP Max Input Vars. By default it is 1000, try to set 5000 or 8000 for example. Let me know if you still have the issue after that.
    http://sevenspark.com/wordpress/menu-item-limit

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 15:44

    Hello,

    Fixed. Please check it.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 15:37

    Hello,

    Thank you for choosing our theme!
    Please, read our documentation https://8theme.com/demo/docs/royal/index.html#!/demo_data_installation.
    You can edit page use Visual Composer and create what you want there.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 15:16

    Hello,

    Oh I see.
    http://prntscr.com/ehv3f7 – try this.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 15:02

    Hello,

    We did not test the compatibility of our theme with this plugin and we can’t guarantee compatibility of our theme with all the available plugins.
    In this case, you need contact with plugin authors and ask what hooks are used and we’ll try to implement it in our theme.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 14:38

    Hello,

    Also, you can use tag “more”. Please, see screenshot in private content area.

    Regards,
    Rose Tyler.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 14:31

    Hello,

    Try to add this code in Global Custom CSS:

    @media (min-width: 992px) and (max-width: 1199px) {
    .menu-main-container a {
        font-size: 17px !important;
    }
    .tbs {
        float: right;
    }
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 14:15

    Hello,

    In this case, you need to activate Excerpt http://prntscr.com/ehueix and add some text there http://prntscr.com/ehuf0c.

    Regards,
    Rose Tyler.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 14:03

    Hello,

    Please, read this topic https://www.8theme.com/topic/mobile-responsive-banners-used-not-displaying-text/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 13:51

    Hello,

    Thank you for the notice.
    Please, use this code in Custom css to change fixed header color:

    .fixed-header-area.fixed-already {
        background-color: rgb(33,206,166);
    }
    .fixed-header {
        background: transparent;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 13:37

    Hello,

    I’ve copied your header-structure-3.php in child theme /themes/royal-child/headers and added this code

    <div class="free-ship" style="width: 350px;">
    	<img class="alignnone size-full wp-image-30434" src="https://www.hulaflowers.com/wp-content/uploads/2017/03/freeshipping-small.gif" alt="" width="350" height="85" />
    </div>	

    Please, check it now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 11:16

    Hello,

    Thank you for choosing our theme!
    Could you please provide wp-admin access in Private Content so we could check it?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 11:08

    Hello,

    Have you edited original theme files?
    We recommend to make changes in the child theme https://codex.wordpress.org/Child_Themes because you’ll lose all modifications after each theme update.
    Try to use Header custom HTML to add your banner.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 11:00

    Hello,

    I’ve added test link in Header custom HTML and it works fine now. Please, check.
    As about “Plus and minus” options, try to deactivate all 3rd-party plugins and check it after that.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 10:44

    Hello,

    Could you please provide wp-admin and FTP access in Private Content so we could check it?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 10:38

    Hello,

    Could you please provide wp-admin access in Private Content so we could check it?
    When I use this code in browser inspector tools on page it works fine http://prntscr.com/ehrxey

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 10:29

    Hello,

    Did you translate strings in .po file in wp-content/themes/woopress/languages directory?
    Please read our documentation:
    https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 10:25

    Hello,

    You’re welcome!
    Have a nice day!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 10:21

    Hello,

    Sorry, for a delay.
    When I’ve opened your post in editor http://prntscr.com/ehrlgo , when check it with Storefront theme and disable sidebar on page http://prntscr.com/ehrqhv. You need to change some styles for your post content.
    I’ve created “test” post for example, please check it.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 10:02

    Hello,

    To change slider on mobile you need to use slider settings http://prntscr.com/ehribo and http://prntscr.com/ehrig6. Try to change Main / Background Image to Transparent and add image http://prntscr.com/ehrjti and some other content on the slider.
    Please, try to use Slider Revolution Responsive Tutorial to solve your issue https://www.themepunch.com/faq/slider-revolution-responsive-tutorial-5-0/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 09:50

    Hello,

    So, is the issue solved?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 09:47

    Hello,

    Please see screenshot http://prntscr.com/ehre22. If you want to have Main color white, add different color on the contact form, put this code in Custom css:

    .contact-form label {
        color: black;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 09:42

    Hello,

    Try to change Column Responsive Options http://prntscr.com/ehr92q
    And add this code in Custom css for this page:

    @media only screen and (max-width: 480px){
    .banner.hover-fade img {
        max-width: 225px !important;
    }
    .banner {
        text-align: center !important;
    }
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 09:26

    Hello,

    Some plugin is causing this issue.
    Please deactivate all 3rd-party plugins and check your site after that.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 09:19

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 09:18

    Hello,

    You can change this your code in Custom CSS for mobile:

    .omada .upb_row_bg {
        background-size: contain !important;
    }

    to:

    .omada .upb-background-text-wrapper, .omada{
        height: 200px !important;
        min-height: 200px !important;
    }
    .omada .stats-block div {
        font-size: 1em !important;
    }
    .omada  .stats-block, .wpb_content_element {
        margin-bottom: 0 !important;
    }
    span {
        font-size: 0.5em !important;
    }
    .omada .upb_row_bg {
        background-size: 450px !important;
    }

    http://prntscr.com/ehr3pw

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 08:54

    Hello,

    Please, increase the values of upload_max_filesize to 64 mb.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2017 at 08:36

    Hello,

    As I see, You have imported demo content and now you can edit home page as you want (Pages -> Edit page).
    We do not include too much dummy data, because some customers’ installations due to WP settings or server capacity are not able to import even this content. You need to create own products, categories, and other elements. On our demo, we use http://prntscr.com/ehqpxe sizes.
    Feel free to ask if you have any other questions.

    Regards,
    Rose Tyler.

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    Viewing 66,420 results - 66,391 through 66,420 (of 68,221 total)
Viewing 30 posts - 66,391 through 66,420 (of 68,221 total)
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