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Call to action - by Christina - on WordPress WooCommerce support

This topic has 13 replies, 3 voices, and was last updated 7 years, 1 months ago ago by Rose Tyler

Christina

Participant

February 13, 2017 at 16:39

Hey I am trying to get my call to action button working, so when people click on it, the “call?” option comes up with the phone number….I put the number in the “button” click on code….I also input 555-555-1212 this code…but still not working…how do I get this button to work?

#154673 Copied Theme version: 2.8 WooCommerce version: 2.6.11

12 Answers

Christina

Participant

February 14, 2017 at 22:13

So I was checking in on this ticket and noticed that the code I included, the browser went ahead and created the final result, which is a click on phone number action.

Please let me know how I can get this “call to action” button functioning.

Thanks!

Please, contact administrator
for this information.

#154819 Copied Theme version: 2.8 WooCommerce version: 2.6.11

Eva Kemp

Support staff

February 15, 2017 at 09:12

Hello,

Please refer to this article https://www.elegantthemes.com/blog/tips-tricks/telephone-links-how-to-add-call-able-links-ctas-to-your-website .

Regards,
Eva Kemp.

#154838 Copied

Christina

Participant

February 15, 2017 at 16:25

Hey this is the code I used in the “call to action” setting, under the “on click code” box…is there somewhere else I should be putting this code? Because it is still not working…while I am waiting for a response, I will try to input the code under the URL link section….but I am not pretty sure that is not where that goes.

Thanks!

Please, contact administrator
for this information.

#154898 Copied Theme version: 2.8 WooCommerce version: 2.6.11

Eva Kemp

Support staff

February 20, 2017 at 16:18

Hello,

Sorry for a delay.
Have you checked the link on your smartphone?
This option works on mobile only, not for desktop.

Regards,
Eva Kemp.

#155259 Copied

Christina

Participant

February 20, 2017 at 18:14

I have checked in on mobile. Still not working…would you want to go in there and check to see if I am putting the code in correctly?

I have tried numerous different codes and putting them in different places on my site….this code has worked on my site in many different areas including the header and footer, but for some reason the button does not want to work for me?

I did create a static block so that call action was on multiple pages. It’s called “Contact- Call to Action.” I will leave my login credentials in private content! Please let me know any further advice or suggestions to get this resolved!

Please, contact administrator
for this information.

#155283 Copied Theme version: 2.8 WooCommerce version: 2.6.11

Eva Kemp

Support staff

February 21, 2017 at 16:00

Hello,

Could you please check now? I’ve enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General.

Looking forward to your reply.

Regards,
Eva Kemp.

#155389 Copied

Christina

Participant

February 21, 2017 at 16:12

Unfortunately, still not working on mobile!?

#155392 Copied Theme version: 2.8 WooCommerce version: 2.6.11

Eva Kemp

Support staff

February 21, 2017 at 16:29

Hello,

Please show on a screenshot where you added the element and show a direct page.

Thank you.
Regards,
Eva Kemp.

#155397 Copied

Christina

Participant

February 21, 2017 at 17:14

ok I had screen shots of everything, but I do not see an attachment button. So I will just give you the links in the private section to each page that contains this info.

Thanks!

Please, contact administrator
for this information.

#155408 Copied Theme version: 2.8 WooCommerce version: 2.6.11

Eva Kemp

Support staff

February 23, 2017 at 10:55

Hello,

I don’t see the code like <a href="tel:123-456-7890">Contact Us</a> in Call To Action settings. It should be added in Text element.
Try to replace Call To Action element with Text and we’ll help you to style the link as the button with css code.

Regards,
Eva Kemp.

#155572 Copied

Christina

Participant

March 8, 2017 at 15:36

Hey I went ahead a designed a text box with contact info to replace the call to action…thanks for your help!

#156462 Copied

Rose Tyler

Support staff

March 9, 2017 at 09:50

Hello,

So, is the issue solved?

Regards,
Rose Tyler.

#156510 Copied
Tagged: call to action, persuasive, themes, woocommerce, wordpress
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