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Admin and Font end issues - by expertweb

This topic has 6 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Rose Tyler

expertweb

Participant

March 6, 2017 at 17:47

Good afternoon,
i have come across a couple of issues I was hoping you could assist me with.

Firstly when adding html content into the “Header custom HTML (for 6, 7, 13, 14, 18 headers)” textarea of your theme settings dashboard it is saving and then refreshes empty. As a result when the settings are changed and then saved again inevitably this textarea is saved empty.
before saving settings:
http://affordablebaby.cust01.exweb1.co.uk/wp-content/uploads/2017/03/header-testarea-content.png

after saving settings:
http://affordablebaby.cust01.exweb1.co.uk/wp-content/uploads/2017/03/header-testarea.png

The second issue i have come across is the plus and minus icons on number fields. they simply are not there.

http://affordablebaby.cust01.exweb1.co.uk/wp-content/uploads/2017/03/number-fields.png

Any help with these issues would be greatly appreciate.

Best Regards
Expert Web

Please, contact administrator
for this information.

#156342 Copied Theme version: 2.8 WooCommerce version: 2.6.14

5 Answers

Rose Tyler

Support staff

March 9, 2017 at 08:08

Hello,

The wp-admin credentials are incorrect.
Please check them.
You may try https://wordpress.org/plugins/woocommerce-quantity-increment/ plugin to get “Plus and minus” options.

Regards,
Rose Tyler.

#156487 Copied

expertweb

Participant

March 9, 2017 at 10:10

Good morning,
I apologies for the Login Details not working they do now; I have tested them.

I have tried the plugin you suggested but this does not seem to work.

Could you take a look and advise.

Best Regards
Expert Web

#156518 Copied

Rose Tyler

Support staff

March 9, 2017 at 11:00

Hello,

I’ve added test link in Header custom HTML and it works fine now. Please, check.
As about “Plus and minus” options, try to deactivate all 3rd-party plugins and check it after that.

Regards,
Rose Tyler.

#156529 Copied
expertweb

Participant

March 9, 2017 at 11:28
I have figure out what to do with the header HTML area simply the <i> element requires content. This text content I can simply hide with CSS.

In regards to the + and – symbols on the WooCommerce product number fields, to me it looks like some of the HTML and JavaScript is missing. When I override the WooCommerce template with your demo themes HTML it still doesn’t work.

This is the HTML that outputs on your demo sites products.
```
<div class="quantity buttons_added">
<input type="button" value="-" class="minus">
<input type="number" step="1" min="1" name="quantity" value="1" title="Qty" class="input-text qty text" size="4">
<input type="button" value="+" class="plus">
</div>
```
This is the HTML that is output on your theme that I have downloaded and installed from ThemeForest.
```
<div class="quantity buttons_added">
    <input type="number" step="1" min="1" max="2" name="quantity" value="1" title="Qty" class="input-text qty text" size="4">
</div>
```
I have made the template override in my child theme to demonstrate the fact that the inputs affect nothing.

Best Regards
#156536 Copied
Rose Tyler

Support staff

March 9, 2017 at 16:12

Hello,

On our demo, we use old versions of this plugin.
Please, update the theme to the latest version 2.9.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Don’t forget to create back up of your files and database before starting update process!
https://youtu.be/KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

Regards,
Rose Tyler.

#156601 Copied
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