Forum Replies Created

Viewing 30 posts - 66,331 through 66,360 (of 68,220 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 13:56

    Hello,

    As I see, you have some Cache on your server https://vedaya.com/wp-content/themes/xstore/style.css. Please disable server cache, so we could check issue.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 11:52

    Hello,

    Go to Edit product and delete custom tab content http://prntscr.com/ejrtjh

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 11:36

    Hello,

    You need to check your Info box Settings http://prntscr.com/ejrngh

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 11:31

    Hello,

    Please go to Theme Options > Color Scheme > Fixed Header Text Color > Dark.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 10:46

    Hello,

    Sorry, for a delay.
    I’ve added our video in your media and you can use it on the page, it is settings from our demo http://prntscr.com/ejr2kl. I’ve created some products. You can duplicate http://prntscr.com/ejr2zv as much as you want, the same we have done on our demo.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 09:54

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 09:53

    Hello,

    We need a full access to the wp admin panel to check the issue.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 09:28

    Hello,

    Please give me admin access and FTP access also.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 09:22

    Hello,

    You can only disable fixed menu in Theme Options > General > Fixed navigation > Off.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 09:19

    Hello,

    Please read our documentation https://8theme.com/demo/docs/legenda/index.html#!/contacts_page , also you can use VC to edit your page.
    You can achieve the attachment button using some 3rd-party plugins (perhaps there are some for Woocommerce).

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 09:09

    Hello,

    Try to resave settings in wp-admin panel > Settings > Permalinks.
    You can create new menu, for example http://prntscr.com/ejq2tl, and set Theme locations > Account menu in Menu Settings.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 08:46

    Hello,

    You can to find your header classes http://prntscr.com/ejpt5q in the file and there add some code of your banners, for example:

    <div class="banners">                    
    <a href="http://..."><img style="max-width: 100px;" src="http://...link to banner image" alt="..."></a>
    <a href="http://..."><img style="max-width: 100px;" src="http://...link to banner image" alt="..."></a>
    </div>

    You can use Inspector of elements (Chrome built in tool) to find out what you should change in style css. I gave you a point to the right direction with changes and you can do them by yourself because individual customization is not included in our support. Feel free to ask me about all theme options or fixing the problems but additional customization is out of the scope of our support. You need to have base css and html skills if you want to change or add some special elements.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 08:25

    Hello,

    Please, check email now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 08:11

    Hello,

    You don’t need license for Revolution Slider plugin. You can download the latest version here:
    https://www.8theme.com/download-plugins/ and upload it via FTP.
    There is no need to activate plugins. All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 15:43

    Hello,

    Please don’t create duplicate requests.
    You’ll be replied in the previous topic. This one will be closed.

    Thank you.
    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 15:42

    Hello,

    Could you please provide link to your site so we could check it?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 15:33

    Hello,

    Please, try to use this code:

    .header-xstore .header-logo {
        width: 28%;
    }
    .menu-wrapper.menu-align-right .menu a {
        font-size: 12px;
        padding: 0.77em;
    }
    .header-xstore .menu-wrapper {
        width: 54%;
    }
    .header-xstore .navbar-header {
        width: 18% !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 15:20

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 15:16

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 14:49

    Hello,

    Try to use this code in Custom CSS:

    .woocommerce-Price-amount.amount {
        color: green;
    }
    .woocommerce-price-suffix {
        color: blue;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 14:45

    Hello,

    You need to add this code in Custom css on Home page:

    .content-page {
        padding-bottom: 0;
    }

    and remove margin-bottom for the last row on page http://prntscr.com/ejei1f

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 14:35

    Hello,

    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 14:31

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 14:30

    Hello,

    You can add this code in Custom css:

    .single-product .page-heading .title {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 14:23

    Hello,

    Thank you for the notice.
    Please, check it now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 14:20

    Hello,

    You can download theme on ThemeForest site http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section.
    Please, check plugins now https://www.8theme.com/download-plugins/page/2/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 14:19

    Hello,

    I’ve changed Product Images Width/Height in Theme Options. Please check hover images now.
    Also, you can delete Product Images Width/Height and Product Thumbnails Width/Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change settings. Use hard crop if you want to crop images. Then regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 13:55

    Hello,

    Please check your Inbox and Spam folders.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 13:49

    Hello,

    Sorry for the delay in answering.
    I can’t connect to your FTP, please chack it. If you use cloudflare disable it, please.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 13:15

    Hello,

    I’ve done registration as describe in our documentation http://prntscr.com/ejddd5 https://8theme.com/demo/docs/idstore/index.html#!/registration_page
    Please check it.

    Regards,
    Rose Tyler.

  • 1 2 3 2,211 2,212 2,213 2,272 2,273 2,274
    Viewing 66,360 results - 66,331 through 66,360 (of 68,220 total)
Viewing 30 posts - 66,331 through 66,360 (of 68,220 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.