Forum Replies Created

Viewing 30 posts - 66,301 through 66,330 (of 68,220 total)
1 2 3 … 2,210 2,211 2,212 … 2,272 2,273 2,274
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2017 at 09:40

    Hello,

    What code are you using?
    I can’t login to your site now. Your site is under maintenance mode. Have you changed the wp-admin link? Please check, I need login to check the issue.

    Regards,
    Rose Tyler.

    #157001 Copied In reply to: Css Not Working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2017 at 09:23

    Hello,

    I think, at first you need to solve the problem with not appearing images.

    Regards,
    Rose Tyler.

    #156998 Copied In reply to: certain Images in my library are not appearing on my site.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2017 at 09:12

    Hello,

    Great. Now you can re-upload your images.

    Regards,
    Rose Tyler.

    #156996 Copied In reply to: certain Images in my library are not appearing on my site.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2017 at 09:05

    Hello,

    1. When I check your site http://prntscr.com/ek5exz
    Is this problem solved?
    2. Thank you for the notice. We will check and fix it.

    Regards,
    Rose Tyler.

    #156995 Copied In reply to: 4 categories on category page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2017 at 08:56

    Hello,

    1. This issue will be fixed in the next theme update.
    2. Try to disable all 3-rd party plugins, clear browser cache, and check then.

    Regards,
    Rose Tyler.

    #156994 Copied In reply to: Problem with WooCommerce
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2017 at 08:39

    Hello,

    Could you please clarify what exactly you mean?
    You can add and change categories of products in Products > Categories.

    Regards,
    Rose Tyler.

    #156993 Copied In reply to: size guide
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2017 at 08:22

    Hello,

    To edit [share] shortcode you have to modify the file wp-content/themes/royal/framework/shortcodes.php (the section “! Share This Product”).

    Regards,
    Rose Tyler.

    #156990 Copied In reply to: Settings social network icons
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2017 at 08:14

    Hello,

    It is depend on image extension and screen size. You can try to upload another image to check it.

    Regards,
    Rose Tyler.

    #156989 Copied In reply to: Image cut off
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2017 at 08:06

    Hello,

    Thank you for using our theme!
    To get VC editor shown for static blocks go to wp dashboard > Visual Composer > Role Manager > Post Types > Custom > tick “static blocks”.
    It may be useful – https://8theme.com/demo/docs/royal/index.html#!/9_footer

    Regards,
    Rose Tyler.

    #156988 Copied In reply to: Visual Editor in Static Blocks
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2017 at 08:02

    Hello,

    You can add this code in Custom css:

    .btn {
    background-color: green;
    color: white;
    border-color: black;
}

    Regards,
    Rose Tyler.

    #156987 Copied In reply to: Buttons
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2017 at 07:58

    Hello,

    Thank you for using our theme!

    Regards,
    Rose Tyler.

    #156986 Copied In reply to: Price issue
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 16:40

    Hello,

    Please, check it now.

    Regards,
    Rose Tyler.

    #156948 Copied In reply to: Image cut off
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 16:38

    Hello,

    When I try to upload an image I see this issue http://prntscr.com/ejvfoi.
    You need to contact your hosting provider to set correct permissions to the folder.

    Regards,
    Rose Tyler.

    #156945 Copied In reply to: certain Images in my library are not appearing on my site.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 16:20

    Hello,

    We need your WP Dashboard credentials.

    Thank you.
    Regards,
    Rose Tyler.

    #156942 Copied In reply to: certain Images in my library are not appearing on my site.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 16:11

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #156939 Copied In reply to: not showing out of stock at the category page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 16:03

    Hello,

    Try to set Background Image Posiiton http://prntscr.com/ejuz38 , for example to 0.

    Regards,
    Rose Tyler.

    #156937 Copied In reply to: Image cut off
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 16:01

    Hello,

    Please check your site in Safari, it works fine. In Chrome you have this notice http://prntscr.com/ejuxs5. Your site has javascript that loads cloudflare.min.js (the “parser-blocking cross-origin script) in a non-optimal manner (the “document.write”). You need to contact Cloudflare team to solve this issue.

    Regards

    #156935 Copied In reply to: Elements with CSS doesn't display
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 15:49

    Hello,

    You had some issue in Custom css. I’ve changed it. Please check.

    Regards

    #156932 Copied In reply to: Header/ Logo
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 15:11

    Hello,

    Could you please provide wp-admin access in Private Content and clarify with more details the problem?

    Regards,
    Rose Tyler.

    #156924 Copied In reply to: Revolution Slider :icense
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 15:07

    Hello,

    The wp-admin credentials are incorrect.
    Please check them.

    Regards,
    Rose Tyler.

    #156923 Copied In reply to: certain Images in my library are not appearing on my site.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 15:03

    Hello,

    I’ve checked your site and seem it works fine now.
    Please check this issue with default Woocommerce theme Storefront and try to disable Ajax “Add To Cart” in Theme Options.

    Regards,
    Rose Tyler.

    #156921 Copied In reply to: out of stock for variable products
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 14:55

    Hello,

    You can disable “Out of Stock” icon in Theme Options > Shop > Enable “Out of stock” icon > Off.

    Regards,
    Rose Tyler.

    #156920 Copied In reply to: not showing out of stock at the category page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 14:51

    Hello,

    If you use Social links widget to display these icons you can configure it’s in element settings http://prntscr.com/ejtycf
    https://8theme.com/demo/docs/royal/index.html

    Regards,
    Rose Tyler.

    #156918 Copied In reply to: Settings social network icons
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 14:43

    Hello,

    I’ve renamed default.custom.css to custom.css. You can add your code in Appearance > Editor > Styles > custom.css or use ftp.

    Regards,
    Rose Tyler.

    #156917 Copied In reply to: Css Not Working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 14:33

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #156913 Copied In reply to: Mobile Slider
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 14:32

    Hello,

    Try to this code in Custom CSS for mobile:

    .products-grid .product {
    width: 50% !important;
}

    Regards,
    Rose Tyler.

    #156912 Copied In reply to: Mobile product display
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 14:26

    Hello,

    Please provide a link to the page and clarify with more details your problem.

    Regards,
    Rose Tyler.

    #156911 Copied In reply to: Image cut off
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 14:15

    Hello,

    Try to edit theme-functions.php file http://prnt.sc/ejtgwc

    Regards,
    Rose Tyler.

    #156909 Copied In reply to: Related posts dont show excerpt if post was created with Visual Composer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 14:14

    Hello,

    I’ve answered you here: https://www.8theme.com/topic/demo-product/

    Regards,
    Rose Tyler.

    #156908 Copied In reply to: Demo products import
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2017 at 14:10

    Hello,

    Did you install base demo content?
    https://www.8theme.com/demo/docs/royal/#!/demo_data_installation
    I’ve done it, please check.

    Regards,
    Rose Tyler.

    #156907 Copied In reply to: DEMO PRODUCT
  • 1 2 3 … 2,210 2,211 2,212 … 2,272 2,273 2,274
    Viewing 66,330 results - 66,301 through 66,330 (of 68,220 total)
Viewing 30 posts - 66,301 through 66,330 (of 68,220 total)
1 2 3 … 2,210 2,211 2,212 … 2,272 2,273 2,274

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