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Viewing 30 posts - 66,241 through 66,270 (of 68,220 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 09:54

    Hello,

    I’ve sent new theme version to your contact email address. Please check.
    Don’t forget to create back up of your files and database before starting update process!
    After theme update you should skip Setup Wizard and go to Theme Options to activate theme using your purchase code.

    https://youtu.be/KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 09:44

    Hello,

    Please check if the problem persists with default Woocommerce theme Storefront, install it in Appearance > Themes and activate.
    Try to disable all 3-rd party plugins and then check.
    Let us know the result.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 09:35

    Hello,

    Please provide key to connection, because I can’t see your site, and wp-admin access in Private Content.
    You can change margin use VC > settings (row, column, element) > Design Options http://prntscr.com/em54rs.
    Have you read our documentation? https://8theme.com/demo/docs/woopress/index.html#!/0_footer

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 09:27

    Hello,

    You’re welcome!
    You can create custom sidebars (Appearance > Widgets) and add custom sidebar in page settings in Widget Area section http://prntscr.com/em51x4.
    Also, you may try to use this plugin https://wordpress.org/plugins/woosidebars/ to get different sidebars for product categories. But we don’t guarantee its full compatibility with the theme.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 09:20

    Hello,

    Try to disable all 3-rd party plugins and then check the problem.
    You can add this code in Custom css for mobile:

    .single-product .product-information .price:last-child {
        margin-top: -20px !important;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 08:56

    Hello,

    Sorry, but it’s a bit unclear for me.
    I’ve tested your site and didn’t see the problem http://prntscr.com/em4r4a.
    Could you please show screenshots for better understanding and clarify with more details what you want to achieve?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2017 at 08:45

    Hello,

    You can add Custom class http://prntscr.com/em4nul and write this code in Custom css for mobile http://prntscr.com/em4o1m

    .banner-wrapper .vc_column-inner {
        padding: 0;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 18, 2017 at 11:06

    Hello,

    The class was written in text field of element http://prntscr.com/elfbo5 and hide it on mobile http://prntscr.com/elfadx without any other effects. You won’t lose this changes after theme update.
    Could you please show on a screenshot what icon you mean?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 18:56

    Hello,

    I’ve removed this class="hidden-xs" in your code of buttons http://prntscr.com/el6zwf

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 16:21

    Hello,

    Please check now. You can to upload else images and set size for them http://prntscr.com/el4zsc

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 14:42

    Hello,

    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 14:00

    Hello,

    Please, add this code in Custom CSS:

    .post-type-archive-product .sidebar-widget:first-child .widget-title {
        color: white;
        padding: 25px 10px;
        padding-bottom: 25px;
        text-align: center;
        font-size: 22px;
        border: none;
        line-height: 1.1;
        background-color: #F1AC30;
        margin-bottom: 1.1em;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 13:49

    Hello,

    1-3. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 12:04

    Hello,

    I’ve translated Home http://prnt.sc/el1sdc.
    To change “Brands” text in the breadcrumbs you need edit the file \framework\woo.php (string 596)
    'rewrite' => array( 'slug' => 'brand' ), and resave permalinks in WP Dashboard > Settings > Permalinks.
    We recommend you to make all changes to theme files only in Child Theme https://codex.wordpress.org/Child_Themes

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 11:47

    Hello,

    This question is a bit unclear. Could you please clarify us with more details?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 10:14

    Hello,

    1. It depends on what exactly element you want to edit, you can inspect element and add code in Custom css. Please, read article and watch the video: https://developers.google.com/web/tools/chrome-devtools/iterate/inspect-styles/
    To add fields you can edit the file wp-content/themes/royal/framework/theme-functions.php in line 421.
    9. To remove line, I’ve used this code http://prntscr.com/el03zt
    And you need also add this one in Custom CSS:

    .woocommerce-checkout .step-title {
        font-size: 0;
    }
    .woocommerce-checkout .step-title span {
        font-size: 15px;
    }

    16. Sorry, but it can be done through the additional code customization that is out of our support scope. You need to have base css and html skills if you want to achieve that.
    18. Oh I see, it is happening because you have added http://prntscr.com/el0lb9 in settings of 2 your banners.
    19. http://bossbangl.com/store/
    20. Please, add this code in Custom css:

    .product-navigation {
        padding-bottom: 0;
    }
    .product-information .price {
        margin: 15px 0;
    }
    table.variations {
        margin-bottom: 0;
    }

    I’ve returned footer product background.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 09:00

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 09:00

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 08:46

    Hello,

    1. Comments are ignored by browsers. A CSS comment starts with /* and ends with */.
    2. Sorry, but there are no such options in our theme and can be done through the additional code customization that is out of our support scope. You need to have base css and html skills if you want to achieve that.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 08:24

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 08:21

    Hello,

    Please see example for Twitter, you need edit the code
    <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank">
    and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2017 at 08:10

    Hello,

    Sorry for the delay in answering.
    It can be done through the additional code customization that is out of our support scope, sorry. You need to have base html and php skills if you want to change or add some special functionality.
    In this case, you need to use tag more or write excerpt in the field in page editor.
    Feel free to ask if you need any other help.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2017 at 16:33

    Hello,

    I mean third-party extensions, not Visual Composer and WooCommerce.
    Let us know the result.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2017 at 16:08

    Hello,

    0. Please, check it now.
    1. You need add ‘language selector’ widget to your ‘Left side top bar area’ in Dashboard > Appearance > Widgets. For more details, please check following article as it has detailed guide how to set and customize language switcher: https://wpml.org/documentation/getting-started-guide/language-setup/
    3-5, 17. I’ve added previous code in your Custom css http://prntscr.com/ekp85a http://prntscr.com/ekp8ge
    6. Please add this code:

    .product-title {
        margin: 5px;
    }
    .footer-product {
        background-color: red;
    }

    8. Please check if the problem persists with default Woocommerce theme Storefront, install it in Appearance > Themes and activate. Please check if the problem persists default WooCommerce theme Storefront and check. You may try to contact with WooCommerce support maybe they will be able to help you. Because we could help only with issues related strictly to our theme. http://computing.ingreatway.com/2013/10/08/customise-woocommerce-remove-shipping-calculator-from-cart-page/
    9. Fixed.
    10. http://prntscr.com/ekpjt4
    11, 19. I’ve created this page for you.
    You can add API key in Ultimate > Google Maps. Please read more here https://docs.brainstormforce.com/how-to-create-google-api-key-in-order-to-make-the-google-map-element-work/.
    14. Fixed http://prntscr.com/ekpm1v
    16. Have you tried to use else header type?
    18. Please check it now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2017 at 14:42

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2017 at 14:31

    Hello,

    Do you have read our documentation about how to translate?
    https://www.8theme.com/demo/docs/blanco/index.html#!/how_to_translate
    Please read the paragraph 6.Translating with PoEdit http://docs.woothemes.com/document/woocommerce-localization/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2017 at 14:20

    Hello,

    Thank you for using our theme!
    Please add this code in Custom CSS (Theme Options > Styling > Custom CSS):

    .single-product .commentlist .comment-text p {
        word-break: normal;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2017 at 14:10

    Hello,

    Try to disable all 3-rd party plugins and then check.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2017 at 13:53

    Hello,

    1. You can add this code in Custom css:
    .onsale { background: #ff0d5f;}
    2. As I see, you use our banners on Home page. Also, you can set Row stretch for row with banners http://prntscr.com/eknv7m

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2017 at 12:18

    Hello,

    I’ve changed your Tabs type to Default (8Theme Options > E-Commerce > Single Product Page). Please, check it.

    Regards

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    Viewing 66,270 results - 66,241 through 66,270 (of 68,220 total)
Viewing 30 posts - 66,241 through 66,270 (of 68,220 total)
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