Forum Replies Created

Viewing 30 posts - 66,031 through 66,060 (of 68,220 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2017 at 10:16

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2017 at 10:11

    Hello,

    Please edit the file wp-content/themes/legenda/contacts.php, find the line 171
    <script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?sensor=false"></script>, replace the code with this <script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?key=YOUR_API_KEY&sensor=false"></script>, add your API key instead of “YOUR_API_KEY” text in the link.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2017 at 09:55

    Hello,

    Sorry, but I can’t login to your site http://prntscr.com/eptask. Please provide link to WP Dashboard.
    Also, try to use Woocommerce v2.6.3 http://prntscr.com/eptb6i

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2017 at 09:43

    Hello,

    Please go to Theme Options > Color Scheme > Fixed Header Text Color > Dark.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2017 at 09:29

    Hello,

    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2017 at 09:27

    Hello,

    Thank you for using our theme!
    Could you please provide link to the site in Private Content?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2017 at 09:23

    Hello,

    The wp-admin credentials are incorrect. Please check them.
    As I see, this code the same http://prntscr.com/epsxzm.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2017 at 09:16

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2017 at 09:12

    Hello,

    I’ve checked your shop pages and saw the same situation with official WooCommerce theme – Storefront http://prntscr.com/epsup6. We’ll be able to help you only in case problem appears with our theme only and works fine with official WC theme Storefront. You need contact WPML support for the solution.
    Also, you can see the same CPU test result with default theme http://prntscr.com/epstte

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2017 at 08:50

    Hello,

    I’ve added some code in your Custom css. Please check.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2017 at 08:34

    Hello,

    Sorry, but it is beyond the scope of our support. WPkraken team can help you with this.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2017 at 08:28

    Hello,

    In this case, you can try to change translation to shorter words, for example, use Loco Translate plugin http://prntscr.com/epsbob

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2017 at 08:17

    Hello,

    Disable all the third-party plugin and check if it fixes the issue.
    Please provide wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2017 at 08:15

    Hello,

    Could you please clarify with more details what exactly you mean and show us screenshots?
    Please provide us with wp-admin credentials in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 15:58

    Hello,

    Please clear browser cache and http://prntscr.com/epiakt. Let us know the result.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 14:59

    Hello,

    When I check category page on different languages seems it works fine https://gyazo.com/1b26ab54920c6b6cb3f1e3a6716167e9
    Could you please clarify with more details what exactly buttons do not work?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 14:19

    Hello,

    You can see the same situation with default theme http://prntscr.com/epgtli http://prntscr.com/epgtp4
    Try to add this code in Custom css to change button width:

    .wc-setup-content .wc-setup-next-steps ul .setup-product a {
        width: 125%;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 14:08

    Hello,

    Please provide screenshot. What browser you’re using?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 14:01

    Hello,

    Unfortunately, our theme doesn’t have it by default. This requires additional customization. It is beyond our basic support scope.
    If you need help with additional customization you can contact WP-Kraken team.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 10:03

    Hello,

    You need to change this code in your custom css http://prntscr.com/epdu81 to

    .main-nav .menu > li {
        padding: 5px 18px;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 09:40

    Hello,

    Please add this code in Custom css:

    .dokan-theme-royal .title {
        border: none;
        margin: auto;
        font-size: 13px;
    }
    .dokan-theme-royal .widget-title:after {
        background: transparent;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 09:05

    Hello,

    Please don’t create duplicate requests.
    You’ll be replied in the previous topic. This one will be closed.

    Thank you.
    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 09:02

    Hello,

    Sorry for the delay in answering.
    Please send links to pages from your screenshots.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 08:26

    Hello,

    Go to Theme Options > Shop http://prntscr.com/epcscm http://prntscr.com/epcswi

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 07:58

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 07:57

    Hello,

    You can download the theme on ThemeForest site https://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 . Log in with your Envato account and find the archive in Downloads section.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 07:54

    Hello,

    Unfortunately, it’s not possible.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 07:49

    Hello,

    1. Go to Main Sidebar in Appearance > Widgets and add empty Text widget.
    2. Please read our documentation https://8theme.com/demo/docs/legenda/index.html#!/footer. You can create Custom Sidebar and add Instagram widget http://prntscr.com/epcfku. Go to your footer static block, add Widgetised Sidebar and select name of your new sidebar http://prntscr.com/epcg0f
    3. Please add this code in Custom css:

    #breadcrumb {
        display: none;
    }

    How to create custom.css you can watch in this tutorial https://youtu.be/Qok2zRedRMY

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 07:40

    Hello,

    Please provide us with FTP credentials in private content area.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 07:26

    Hello,

    You can add this code in Custom css:

    .header-links > li > a {
        color: white;
    }
    .header-links > li > a:hover {
        color: white !important;
    }
    .header{
        position: relative;
    }
    .header .search_form {
        position: absolute;
        right: 0;
        top: 50%;
        margin-top: 20px;
    }

    Regards,
    Rose Tyler.

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    Viewing 66,060 results - 66,031 through 66,060 (of 68,220 total)
Viewing 30 posts - 66,031 through 66,060 (of 68,220 total)
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