Dokan prugin problem - by equality - on WordPress WooCommerce support

This topic has 13 replies, 3 voices, and was last updated 7 years ago ago by Rose Tyler

  • Avatar: equality
    equality
    Participant
    February 16, 2017 at 15:02

    Hi,

    there is a problem using your theme with dokan plugin.

    In add new product page of dokan, it does not appear product categories.

    I am using the last version of dokan and royal.

    Can you please tell me what to do to fix it?

    Thanks

    12 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 17, 2017 at 12:38

    Hello,

    Please provide WP Dashboard credentials in Private Content and show a screenshot of the issue.

    Regards,
    Eva Kemp.

    Avatar: equality
    equality
    Participant
    February 17, 2017 at 15:23

    http://prntscr.com/e9xhix
    http://prntscr.com/e9xht2

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 20, 2017 at 16:28

    Hello,

    As I see category is shown:
    http://storage9.static.itmages.com/i/17/0220/h_1487604484_7273253_56f558172a.jpeg

    Please try to check in different browsers.

    Regards,
    Eva Kemp.

    Avatar: equality
    equality
    Participant
    March 23, 2017 at 17:41

    Hello,
    i have also issues with the dokan to the dashboard with your theme.With storefront it work fine.
    So,to the dashboard the fields does not appears well.
    http://prntscr.com/enkmfw
    With Storefront and
    with Royal are underlined.
    In case you change something you like to know what.
    Thank you

    Please, contact administrator
    for this information.
    Avatar: equality
    equality
    Participant
    March 27, 2017 at 09:04

    Hello,
    i wait for your response.
    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 09:02

    Hello,

    Sorry for the delay in answering.
    Please send links to pages from your screenshots.

    Regards,
    Rose Tyler.

    Avatar: equality
    equality
    Participant
    March 28, 2017 at 09:24

    hello,sorry for the duplicate post but you have not seen this for days and i am forced to open new.
    To connect to the link you should login first like vendor(The username and password are located in previous post).
    The link is this.
    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 09:40

    Hello,

    Please add this code in Custom css:

    .dokan-theme-royal .title {
        border: none;
        margin: auto;
        font-size: 13px;
    }
    .dokan-theme-royal .widget-title:after {
        background: transparent;
    }

    Regards,
    Rose Tyler.

    Avatar: equality
    equality
    Participant
    March 28, 2017 at 10:16

    Thank you so much!
    There is also a problem with the text above the buttons http://prntscr.com/epdt6s
    and also when a new user try to register during the steps of dokan there is a button that does not fit fine.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2017 at 14:19

    Hello,

    You can see the same situation with default theme http://prntscr.com/epgtli http://prntscr.com/epgtp4
    Try to add this code in Custom css to change button width:

    .wc-setup-content .wc-setup-next-steps ul .setup-product a {
        width: 125%;
    }

    Regards,
    Rose Tyler.

    Avatar: equality
    equality
    Participant
    March 28, 2017 at 17:11

    This code does not work,thank you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2017 at 08:28

    Hello,

    In this case, you can try to change translation to shorter words, for example, use Loco Translate plugin http://prntscr.com/epsbob

    Regards,
    Rose Tyler.

  • Viewing 13 results - 1 through 13 (of 13 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.