Hello Nicolo,

Thank you for reaching out to us with your query about securing your site using the XStore theme. We understand the importance of ensuring your website’s security and are here to assist you.

The XStore theme is designed to be robust and secure, but like any WordPress site, additional security measures are recommended to protect against threats. Using security plugins is one of the effective ways to enhance your website’s security. Plugins like Wordfence provide comprehensive security features including firewall protection, malware scanning, and real-time threat defense, which significantly help in safeguarding your site.

While it’s true that adding multiple plugins can potentially slow down your website, the impact of security plugins like Wordfence is generally minimal compared to the security benefits they offer. We recommend configuring the plugin settings appropriately to balance performance and security.

Additionally, there are several settings within the XStore customizer and WordPress itself that you can adjust to improve security:
1. Ensure you keep the theme and all plugins up to date.
2. Use strong passwords and change them regularly.
3. Regularly back up your site.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello Bagwani,

The product grid element just shows products, independently of the Categories element, this is how it works, not a bug.
You need to use the Archive product element, because it can be connected to the categories you inserted.

About “This doesn’t look good”, please check now – https://prnt.sc/BlQLXaQIdZfr

Best Regards,
8Theme’s Team

Hello Bagwani,

You need to replace the Product grid element with the Archive product in XStore Builders > Archive Builder via Elementor.

Best Regards,
8Theme’s Team

Hello Bagwani,

Please provide FTP access also.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello keengoo,

Please check how it works now.

Best Regards,
8Theme’s Team

Hello Ankit Khandelwal,

Thank you for reaching out to us.

Private Content

Best Regards,
8Theme’s Team

Hello Bagwani,

Thank you for contacting us and for using XStore.

1/ https://prnt.sc/jPHrTzjflw8C

2/ https://prnt.sc/yrOBeF06WZWY

Best Regards,
8Theme’s Team

Hello Adeeb Ahmed,

Thank you for reaching out to us.

We kindly request that you select a few categories, save the changes, and then review the frontend. Please inform us of the outcome.

Best Regards,
8Theme’s Team

Hello Alpha111,

Thank you for getting in touch with us.

Should you find the window height insufficient, you may consider reducing the spacing between the menu items or https://prnt.sc/P_IYM3FR__iQ

Best Regards,
8Theme’s Team

Hello Bagwani,

Thank you for reaching out to us.

We’ve added a slider on your Home page, please clear the cache and check now.

Best Regards,
8Theme’s Team

Hello Russell Rahman,

Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

Best Regards,
8Theme’s Team

Hello Bagwani,

Thank you for reaching out to us.

We do not see your images. It appears that there is an issue with our website, and our team is currently working to resolve it. In the meantime, could you please send us screenshots of the issue via a file-sharing service, such as WeTransfer (https://wetransfer.com)?
https://prnt.sc/dwSxlw3owxzz

Best Regards,
8Theme’s Team

Hello Fernando,

We appreciate your prompt response.

We have reviewed the image available at https://prnt.sc/WsZMmR6GaGZK, however, we are unclear about the specific changes you are looking to implement. Could you please confirm if you are intending to increase the font size of the product titles on the Shop page?
It can be done via Archive Product Builder – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/ > https://prnt.sc/FKYpHwBGsMtD

We look forward to your clarification to assist you further.

Best Regards,
8Theme’s Team

Hello Salman,

We apologize for the inconvenience caused. It appears that there is an issue with our website, and our team is currently working to resolve it. In the meantime, could you please send us screenshots of the issue via a file-sharing service, such as WeTransfer (https://wetransfer.com)?
https://prnt.sc/dwSxlw3owxzz

Thank you for your cooperation and understanding.

Warm Regards,
The 8Theme Team

Hello Bagwani,

In our previous correspondence, we provided an example that visually resembles an accordion, which we created for you twice https://prnt.sc/ty93a8goMUe5 . Unfortunately, it appears that both instances were deleted without a thorough review. We kindly ask you to revisit our previous messages to better understand the setup.

We are prepared to create another example for your consideration. However, we are concerned about the possibility of it being deleted again. Please note that we are unable to continuously edit all products on your behalf. We appreciate your understanding and value our time.

Additionally, we have recorded a video for you, which is accessible in the private content area. Please review it at your earliest convenience. If this solution does not meet your needs, we regret to inform you that there are no alternative options available.

Products with accordion in the description are next – https://bagwani.co/product/shudh-cow-desi-ghee/ https://bagwani.co/product/cold-pressed-almond-oil/ (different content which you can edit). All other products don’t have accordions, for example, https://bagwani.co/product/shudh-buffalo-desi-ghee/, we’ve removed this content, because the last time you did not understand why 2 accordions were shown).

Thank you for your attention to this matter.

Warm Regards,
The 8Theme Team