Hello Ankit Khandelwal,

Thank you for reaching out to us.

Private Content

Best Regards,
8Theme’s Team

Hello Bagwani,

Thank you for contacting us and for using XStore.

1/ https://prnt.sc/jPHrTzjflw8C

2/ https://prnt.sc/yrOBeF06WZWY

Best Regards,
8Theme’s Team

Hello Adeeb Ahmed,

Thank you for reaching out to us.

We kindly request that you select a few categories, save the changes, and then review the frontend. Please inform us of the outcome.

Best Regards,
8Theme’s Team

Hello Alpha111,

Thank you for getting in touch with us.

Should you find the window height insufficient, you may consider reducing the spacing between the menu items or https://prnt.sc/P_IYM3FR__iQ

Best Regards,
8Theme’s Team

Hello Bagwani,

Thank you for reaching out to us.

We’ve added a slider on your Home page, please clear the cache and check now.

Best Regards,
8Theme’s Team

Hello Russell Rahman,

Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

Best Regards,
8Theme’s Team

Hello Bagwani,

Thank you for reaching out to us.

We do not see your images. It appears that there is an issue with our website, and our team is currently working to resolve it. In the meantime, could you please send us screenshots of the issue via a file-sharing service, such as WeTransfer (https://wetransfer.com)?
https://prnt.sc/dwSxlw3owxzz

Best Regards,
8Theme’s Team

Hello Fernando,

We appreciate your prompt response.

We have reviewed the image available at https://prnt.sc/WsZMmR6GaGZK, however, we are unclear about the specific changes you are looking to implement. Could you please confirm if you are intending to increase the font size of the product titles on the Shop page?
It can be done via Archive Product Builder – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/ > https://prnt.sc/FKYpHwBGsMtD

We look forward to your clarification to assist you further.

Best Regards,
8Theme’s Team

Hello Salman,

We apologize for the inconvenience caused. It appears that there is an issue with our website, and our team is currently working to resolve it. In the meantime, could you please send us screenshots of the issue via a file-sharing service, such as WeTransfer (https://wetransfer.com)?
https://prnt.sc/dwSxlw3owxzz

Thank you for your cooperation and understanding.

Warm Regards,
The 8Theme Team

Hello Bagwani,

In our previous correspondence, we provided an example that visually resembles an accordion, which we created for you twice https://prnt.sc/ty93a8goMUe5 . Unfortunately, it appears that both instances were deleted without a thorough review. We kindly ask you to revisit our previous messages to better understand the setup.

We are prepared to create another example for your consideration. However, we are concerned about the possibility of it being deleted again. Please note that we are unable to continuously edit all products on your behalf. We appreciate your understanding and value our time.

Additionally, we have recorded a video for you, which is accessible in the private content area. Please review it at your earliest convenience. If this solution does not meet your needs, we regret to inform you that there are no alternative options available.

Products with accordion in the description are next – https://bagwani.co/product/shudh-cow-desi-ghee/ https://bagwani.co/product/cold-pressed-almond-oil/ (different content which you can edit). All other products don’t have accordions, for example, https://bagwani.co/product/shudh-buffalo-desi-ghee/, we’ve removed this content, because the last time you did not understand why 2 accordions were shown).

Thank you for your attention to this matter.

Warm Regards,
The 8Theme Team

Hello, lyana,

We hope this message finds you in good health and spirits. We would like to inform you that your inquiry has been forwarded to our technical specialist and will be addressed in due course. Currently, we are experiencing a high volume of inquiries, and it is likely that we will be able to address your concern after the weekend.

We apologize for any inconvenience caused by this delay and sincerely appreciate your patience and understanding.

Best Regards,
8Theme’s Team

Hello WebConcreet,

We apologize for the delay in our response.

The current behavior of the system is correct; however, you are welcome to submit a suggestion for its improvement through our task board at https://www.8theme.com/taskboard/. Should your suggestion receive significant support from other customers, our development team will consider it for potential inclusion in future updates.

Best Regards,
The 8Theme Team

Hello Fernando,

Thank you for reaching out to us with your query.

1/Dashboard> Products > Categories > click on view category https://prnt.sc/pvbNKVtwLY-Y and page with all products from this category will be opened.

2/ We do not see images from you, please provide a screenshot for a better understanding of your request.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello Bagwani,

We are writing to confirm that the behavior you are experiencing is indeed correct, based on the current settings. As previously discussed, to display different accordion content for different products, you will need to remove the accordion from the global template and incorporate it directly into each product’s description. This approach allows each product to feature a unique description.
Please proceed by adding the accordion to the product description content.
Should you require any further assistance or clarification, please do not hesitate to contact us.

Warm Regards,
The 8Theme Team

Hello Bagwani,

Thank you for getting in touch with us.

1/ Please check the product title now https://bagwani.co/product/cold-pressed-coconut-oil/ (we’ve re-added this element in single product template)

2/ This accordion https://prnt.sc/kfH2OrlSfUp7 shows the same content on all products according to your current settings, because this is static content of the single product template.

Warm Regards,
The 8Theme Team