Please provide link to your site and wp-admin access in Private Content.
Regards
Rose Tyler
Support staff
August 15, 2017 at 15:07
Please see screenshot of our demo settings http://prntscr.com/g8rmwh Please try to recreate these settings with needed IDs.
Regards
Rose Tyler
Support staff
August 15, 2017 at 14:56
You’re welcome!
Regards
Rose Tyler
Support staff
August 15, 2017 at 14:47
Fixed.
Regards
Rose Tyler
Support staff
August 15, 2017 at 13:36
I’ve added code and now redirect works fine, simply change url.
Regards
Rose Tyler
Support staff
August 15, 2017 at 13:22
Please try the last variant of code. Let me know the result.
Regards
Rose Tyler
Support staff
August 15, 2017 at 13:21
Please provide wp-admin access in Private Content.
Regards
Rose Tyler
Support staff
August 15, 2017 at 13:17
I do not see previous code into your file.
Please try to add this code: window.location.href='https://www.8theme.com/topic/how-to-auto-redirect-after-register/#post-170100';
as shown on screenshot http://prntscr.com/g8q4k9
Clear cache and check.
Screets Live Chat plugin without correct configuration may create some issues in work of site, so if you do not plan to use this plugin, do not activate it, please.
Regards
Rose Tyler
Support staff
August 15, 2017 at 12:38
Please provide me a path to folder with the theme.
Regards
Rose Tyler
Support staff
August 15, 2017 at 12:21
Hello,
I can give you just the main tips to optimize site but every site is individual.
General site speed depends on many factors. Below you’ll find main of them
1) Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.
2) Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
Also, a very good plugin is WP Rocket, but it’s paid.
3) Images. Use optimized images only otherwise you will have big images and a slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times:
– tinypng.com
– Compressor.io
– Kraken.io
– Ewww Image Optimizer
– Smush Image Compression and Optimization plugin
4) Server/Hosting.
Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.
In case you need professional help with site optimization you may contact wpkraken team because that is outside the scope of our support.
Regards
Rose Tyler
Support staff
August 15, 2017 at 10:55
Hello,
We checked the page on real IPad device and there is no such problem
If you want to change media query you may use child theme, note that this query requires additional customization in theme files and is out of our basic support scope.
Regards
Rose Tyler
Support staff
August 15, 2017 at 10:40
Hello,
1. Seems there was some misunderstanding, sorry, frontend editor is disabled for static blocks, because static blocks are not independent elements and play the role of auxiliary elements.
So please use backend editor to edit content of static blocks.
3. I mean changes in php file, not in css.
Also, as I see you use the latest theme version, so please update WC plugin http://prntscr.com/g8o9az
1*. Do you really want to disable WPML plugin and do not plan to use this plugin at all? Did you try to disable this plugin?
You may hire another developer to make needed customization. We cooperate with WPKraken Team, but you may find another team which would meet your requirements.
Please read more about basic support – https://themeforest.net/page/item_support_policy
Use child theme to prevent losing changes after theme update https://codex.wordpress.org/Child_Themes
2. Additional code – out of our basic support scope too, but if you explain the questions with more detail and provide me screenshot to better understanding where exactly you want to insert the title automatically (because on portfolio page and on project page already titles are shown), I will say name of needed file.
Regards
Rose Tyler
Support staff
August 15, 2017 at 10:03
You’re welcome!
Regards
Rose Tyler
Support staff
August 15, 2017 at 09:29
You’re welcome!
Regards
Rose Tyler
Support staff
August 15, 2017 at 09:28
You’re welcome!
Feel free to ask if you need any help.
Regards
Rose Tyler
Support staff
August 15, 2017 at 09:27
Yes, I’ve deleted “0” and now you can save the menu. Please check.
Please contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M;
There is no ready solution to use 2 Image Galleries on one page with different Lightbox rows, but when I add on similar page Image Carousel and Image Galleri elements, the Lightbox works fine http://prntscr.com/g8mym0http://prntscr.com/g8mz2i.
Regards
Rose Tyler
Support staff
August 15, 2017 at 08:32
Hello,
Please provide wp-admin access in Private Content.
