Page 1997 – 8theme.com

Forum Replies Created

Viewing 30 posts - 59,881 through 59,910 (of 68,223 total)

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Rose Tyler

Support staff

December 15, 2017 at 16:15

Hello,

Do you use latest theme version? If not, please update theme https://www.8theme.com/reply/179192/

Regards

#180246 Copied In reply to: Registration page just reloads in Internet Explorer

Rose Tyler

Support staff

December 15, 2017 at 16:08

Hello,

Please go to Theme Options > Styling > Content > http://prntscr.com/hnxbzq

Regards

#180244 Copied In reply to: Forms Boxes

Rose Tyler

Support staff

December 15, 2017 at 16:06

Hello,

That is great thank you for letting us know.

Regards

#180243 Copied In reply to: Product video display layout not working correctly on first play

Rose Tyler

Support staff

December 15, 2017 at 13:55

The wp-admin credentials are incorrect. Please check them.
Also, provide FTP access (FTP hostname, FTP username, FTP password).

Regards

#180236 Copied In reply to: Error with AJAX request

Rose Tyler

Support staff

December 15, 2017 at 13:28

Oh I see, the code to change image works for all images in menu, so I would recommend you to change structure of menu, for example, please see screenshots from our demo: http://prntscr.com/hnuw4d > http://prntscr.com/hnuwop > http://prntscr.com/hnuwxi > http://prntscr.com/hnux9x > http://prntscr.com/hnuxlf

Regards

#180232 Copied In reply to: Menu with changing image.

Rose Tyler

Support staff

December 15, 2017 at 11:22

Great. Feel free to ask if you have any other questions.

Regards

#180224 Copied In reply to: Theme Settings stopped allowing updates

Rose Tyler

Support staff

December 15, 2017 at 11:21

Hello,

I’ve changed settings in Visual Composer > Role Manager > Post Types > Custom.
Please check. If you need any further assistance let us know and explain your request in details.

Regards

#180223 Copied In reply to: Partial Import of demo

Rose Tyler

Support staff

December 15, 2017 at 11:06

Oh I see, in your case, this http://prntscr.com/hnt1v2 is part of Footer Medical static block http://prntscr.com/hnt28d

Regards

#180220 Copied In reply to: Credit Card Icons in footer

Rose Tyler

Support staff

December 15, 2017 at 11:01

Hello,

Sorry, but I can’t re-create the problem https://gyazo.com/127103d96fe32e1f74522cc2fba640dc. Please make sure that you use not old browser version.

Regards

#180219 Copied In reply to: Theme Settings stopped allowing updates

Rose Tyler

Support staff

December 15, 2017 at 10:23

Hello,

Could you please provide temporary wp-admin access in Private Content?

Regards

#180216 Copied In reply to: Credit Card Icons in footer

Rose Tyler

Support staff

December 15, 2017 at 09:28

Hello,

You may edit content of copyright area in Appearance > Widgets.
Read more https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/
Let us know if you need any further assistance.

Regards

#180211 Copied In reply to: Credit Card Icons in footer

Rose Tyler

Support staff

December 15, 2017 at 09:26

Hello,

Thanks for the credentials.
I’ve deleted custom css code from Theme Options > Styling > Custom css.
Please check now.

Regards

#180210 Copied In reply to: Hover Buttons CSS Class

Rose Tyler

Support staff

December 15, 2017 at 09:07

Hello,

Please update all plugins to latest versions https://www.8theme.com/documentation/xstore/plugins/plugins-update/ and to update XStore Core plugin go to Appearance > Install Plugins.

Regards

#180208 Copied In reply to: I cannot edit menu

Rose Tyler

Support staff

December 15, 2017 at 08:59

Hello,

I’ve disabled Ajax “Add To Cart” option in Theme Options > Single Product Page. Please check now.

Regards

#180207 Copied In reply to: Woocommerce Add-ons don't add to card

Rose Tyler

Support staff

December 15, 2017 at 08:55

Hello,

I’m glad that you sorted out.

Regards

#180206 Copied In reply to: Typo in Woocommerce Theme File 'single-product-content-fixed.php'

Rose Tyler

Support staff

December 15, 2017 at 08:47

Hello,

Please try to change Project images size in Theme Options > Blog & Portfolio > Portfolio.
Let us know if you need any further assistance.

Regards

#180205 Copied In reply to: how i can change image size in portfolio grid?

Rose Tyler

Support staff

December 15, 2017 at 08:44

Hello,

Could you please provide wp-admin and FTP access in Private Content?

Regards

#180204 Copied In reply to: Error with AJAX request
Rose Tyler

Support staff

December 15, 2017 at 08:41
Hello,

You’re welcome!
Unfortunately, on mobile, the image can’t be visible. You may add this code in custom.css to hide image title on mobile:

@media (max-width:480px){ .menu-parent-item .menu-item-object-custom { display:none; } }

How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.

Regards
#180203 Copied In reply to: Jquery 'little' problem
Rose Tyler

Support staff

December 15, 2017 at 08:27

Hello,

We have sent the slider to your registration email. Please check.

Regards

#180202 Copied In reply to: Onepage corporate rev slider

Rose Tyler

Support staff

December 15, 2017 at 08:23

Hello,

Thanks for the topic.
Go to Edit slider > Static / Global Layers > http://prntscr.com/hnr7u7

Regards

#180201 Copied In reply to: CHANGE SLIDER DIVIDER

Rose Tyler

Support staff

December 15, 2017 at 08:20

Hello, @alberto@goalamarketing.com

Feel free to ask if you have any other questions.

Regards

#180200 Copied In reply to: Translation Categories

Rose Tyler

Support staff

December 15, 2017 at 08:19

Hello, @Walid

Thanks for your help.

Regards

#180199 Copied In reply to: Translation Categories

Rose Tyler

Support staff

December 15, 2017 at 08:17

Hello, @boka003

Looks like you use old theme version, please update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and all plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/ to latest versions, to be able to see more settings http://prntscr.com/hnr5ib

Regards

#180198 Copied In reply to: Slow load

Rose Tyler

Support staff

December 14, 2017 at 18:20

It is strange, I use chrome also. What version of browser do you use? Could you please try to change the logo using another browser?

Regards

#180181 Copied In reply to: Theme Settings stopped allowing updates

Rose Tyler

Support staff

December 14, 2017 at 17:08

Hello,

Sorry but these resources https://prnt.sc/hnhkoc do not relate to our theme.
In case you need professional help with site optimization you may contact wpkraken team because that is outside the scope of our support.

Regards

#180175 Copied In reply to: How to remove query strings

Rose Tyler

Support staff

December 14, 2017 at 17:04

Done http://prntscr.com/hnhjtl

Regards

#180174 Copied In reply to: Theme Settings stopped allowing updates

Rose Tyler

Support staff

December 14, 2017 at 16:57

Hello,

I’ve tried to change header type and do not see the problem. Is it solved?
Please add API key http://prntscr.com/hnhfza in Dashboard->Ultimate->Google Maps, read more here https://docs.brainstormforce.com/how-to-create-google-api-key-in-order-to-make-the-google-map-element-work/

Regards

#180172 Copied In reply to: Theme Settings stopped allowing updates

Rose Tyler

Support staff

December 14, 2017 at 16:48

Hello,

We are glad that you sorted out.

Regards

#180171 Copied In reply to: Fatal Error

Rose Tyler

Support staff

December 14, 2017 at 15:31

You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

Regards

#180162 Copied In reply to: Filter

Rose Tyler

Support staff

December 14, 2017 at 13:20

You’re welcome!

Regards

#180159 Copied In reply to: Content on top
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Viewing 59,910 results - 59,881 through 59,910 (of 68,223 total)

Viewing 30 posts - 59,881 through 59,910 (of 68,223 total)

← 1 2 3 … 1,996 1,997 1,998 … 2,273 2,274 2,275 →

Forum Replies Created

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