Hello,

Thanks for the topic.
What browser do you use? Do you face the problem on mobile? Please describe the problem in more details.
Thanks in advance.

Regards

Hello,

Did you try to disable all 3rd party plugins and re-save Permalinks?
Please also provide FTP access in Private Content.

Regards

Hello,

Unfortunately, I can’t login your wp-admin dashboard. If your problem is not solved, please check credential and provide correct one so we could to check the problem deeply.
Thanks in advance.

Regards

Hello, @aishazg02

FTP directory is empty http://prntscr.com/i0lkws
We’ve sent wp-instagram-widget.php file to your registration emails.
You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

Hello,

We’ve sent wp-instagram-widget.php file to your registration emails.
You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

Hello, @Crogers, @irinakk

Please check email.

Regards

Hello,

Thanks for the topic. On your site enabled maintenance mode, so I can’t check the slider. Could you provide temporary wp-admin access in Private Content?

Regards

Hello,

Thanks for the topic.
We don’t have the option to show secondary menu in the fixed header, and this requests additional customization in js, php files and css, which is beyond our basic support scope. We can give only tips.
To include JS you need to create etheme-child.js file in your child theme, then add this code –

jQuery(document).ready(function($) {
		if ( $( 'body' ).hasClass( 'et-fixed-disable' ) ) return;
	    if ( $( 'body' ).hasClass( 'et-vertical-fixed' ) && $(window).width() > 992 ) return;

	    var header = $('.header-wrapper'),
	    	secondaryMenu = header.find('.secondary-menu-wrapper').html();
	    $('.fixed-header .menu-wrapper').before('<div class="secondary-menu-wrapper">'+secondaryMenu+'</div>');
});

Also, use this code in function.php file of your child theme https://prnt.sc/gfb65z:
wp_enqueue_script('child-theme', get_stylesheet_directory_uri().'/etheme-child.js',array('etheme'),false,true);
+
add this code in Theme Options > Styling > Custom css:

.fixed-header .secondary-menu-wrapper {
    display: block;
}

Regards

You’re welcome!
Have a nice day.

Regards

We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

You’re welcome!
Have a nice day.

Regards

Hello,

1. Unfortunately, there is no such option and this is requested additional customization. Sorry, but customizations are not covered under our Support Policy.
If you need help with additional customization contact WP-Kraken team.
2. There are no options to edit this page via admin panel, but you may use custom css code, for example,

.search.search-results .sidebar {
    display:  none;
}
.search.search-results .content {
    left: 0;
    width: 100%;
}

3. Use Loco Translate plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for woopress theme).
4. If you want to edit header type 11 you can customize the wp-content/themes/woopress/headers/header-structure-4.php file. Make changes using a child theme https://codex.wordpress.org/Child_Themes to prevent losing it after theme updated.

Regards

I am glad that you sorted out.
Have a nice day.

Regards

Please change this previous code:

.header .wpml-ls-legacy-list-horizontal a span:hover, .mobile-nav #lang_sel_list .wpml-ls-current-language a:hover {
    color:  white;
}

to

.header .wpml-ls-legacy-list-horizontal a span:hover,
.mobile-nav #lang_sel_list a:hover {
    color: #fff !important;
}

Regards

You’re welcome!
Have a nice day.

Regards