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Viewing 30 posts - 59,281 through 59,310 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 09:29

    Hello, faith@headstoneministries.com

    Please create an individual topic for your issue.
    I’ve checked your site and looks like you have some problem in files. Also, you do not have a child theme, it means that changes that you made in files of parent theme will be lost after theme update. In your case, I would recommend to try to solve the problem in this way:
    – activate some default theme on site;
    – rename IDStore theme folder via FTP;
    – upload latest IDStore theme version and activate this theme version that doesn’t have any custom changes;
    – clear cache and check if all works fine;
    – create a child theme and transfer your custom changes into child theme if this is needed;
    – activate the child theme on site, and if all works fine, delete the old theme version.
    In result, you will have 2 theme folder (IDStore – parent theme and the child theme), the child theme should be activated on site.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 09:11

    Hello,

    You’re welcome!
    This is not a bug, the same you may see on our demo http://prntscr.com/i1k2e6
    But try to use this custom css:

    .cart-table-section .shop_table .woocommerce-cart-form__cart-item td {
      text-align: center !important;
    }
    .cart-table-section .shop_table .woocommerce-cart-form__cart-item .quantity-box{
      width: 65px;
      float: none;
      margin: 0 auto;
    }
    .cart-table-section .shop_table .woocommerce-cart-form__cart-item .quantity-box .quantity {
      left: auto;
      right: auto;
      -webkit-transform: translateX(0);
             -ms-transform: translateX(0);
                 transform: translateX(0);
      float: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 09:09

    Hello,

    I’ve checked your site and see that you already imported different static blocks. On our demo: http://prntscr.com/i1ka23 – Footer Variant 1, http://prntscr.com/i1kaafhttp://prntscr.com/i1kaex
    You need simply select needed footer static block in Appearance > Widgets > Footer or Pre footer areas.
    To create the same Prefooter block as on our demo, you need to create few custom widget areas, please see screenshots – http://prntscr.com/i1kc16 (http://prntscr.com/i1kc7d > http://prntscr.com/i1kcfa, http://prntscr.com/i1kclb > http://prntscr.com/i1kcpz, http://prntscr.com/i1kcui > http://prntscr.com/i1kcyt).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 08:54

    Hello,

    I hope you are well today and thank you for your question.

    I’ve changed these settings https://prnt.sc/i1k7l4. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 08:35

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 08:34

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 08:32

    Hello,

    I hope you are well today and thank you for your question.
    To get VC editor shown for static blocks go to wp dashboard > Visual Composer > Role Manager > Post Types > Custom > tick “static blocks”.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 08:31

    Ok. Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 08:29

    Hello,

    We are glad to hear that you sorted out.
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 08:28

    Hello, @vgza

    Please check email.
    You need to replace wp-instagram-widget.php file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 08:26

    Hello, @tr45h

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 17:02

    Hello,

    I’ve added custom class http://prntscr.com/i19pj1
    so now you may use this custom css code

    a.btn-custom-color {
        color:  white;
    }

    http://prntscr.com/i19sih

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 16:39

    Hello,

    Do you want to add gallery like on screenshot as an element on some page? Unfortunately, there is no such element in VC.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 16:35

    Hello,

    This is not a bug with an empty search field, it is default functionality of WordPress. You may activate a default theme and check work of default search widget.
    “Footer” and “Footer-jewellery” are static blocks. To hide static blocks from search results, please use this code:

    .search-results .staticblocks {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 16:28

    Hello,

    Please go to Appearance > Widgets and check what static block selected in Footer area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 16:26

    Hello,

    Try to select this header type – http://prntscr.com/i192ld and add this code in custom.css:

    .top-bar {
        background-color: white !important;
        border-bottom: 1px dotted #dbdbdb;
    }
    .top-bar a, .header-type-6 .top-bar li:before, .header-type-6 .cart-summ:before {
        color: #8e8e8e !important;
    }

    + disable “Use right side panel” option in Theme Options > Header.

    Also, it would be better to add custom css code for the logo in media query, like:

    @media only screen and (min-width: 768px) {
    .header .logo img {
        max-width: 827px !important;
        width: 827px;
    }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 16:14

    Hello,

    1. Please try to set 0 as on this screenshot http://prntscr.com/i18vwr
    2. Try to use this custom css code:

    .social-custom br {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 15:53

    Dear @ShadowRunner,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 15:38

    Hello, @ShadowRunner

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 15:36

    Hello,

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 14:24

    Hello, @khel

    Feel free to ask if you have any other questions.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 14:20

    Hello,

    Please try to change your code to:

    @media only screen and (max-width: 1024px) {
        .vc_row#bg-change {
    	background-image:none !important;
    	background-color:#222222 !important;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 14:02

    Hello,

    In this case, provide us with your website URL and temporary wp-admin accesses in Private Content, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 14:00

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 13:18

    Please add this code in Theme Options > Styling > Custom css:
    .fixed-header .navbar-header {display: none;}

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 13:12

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 13:11

    My pleasure 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 13:10

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 13:10

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2018 at 13:09

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

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    Viewing 59,310 results - 59,281 through 59,310 (of 68,223 total)
Viewing 30 posts - 59,281 through 59,310 (of 68,223 total)
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