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Viewing 30 posts - 59,311 through 59,340 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 15:48

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 15:38

    Hello,

    Please read this topic https://www.8theme.com/topic/like-2-discount/
    If you use latest plugin version but the problem persists, please describe it in details and provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 15:28

    Hello,

    If your footer creates via static block it is great, this mean that you may edit elements of footer using VC editor. To enable VC for the static block go to Visual Compose > Role Manager > Post type > Custom > choose static blocks http://prntscr.com/i0qj3c > http://prntscr.com/i0qjm5

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 15:23

    Great. I am glad that you sorted out.
    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 15:22

    Unfortunately, I can’t log in. Please check credentials.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 15:20

    Dear @PaulWP

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 15:17

    Hello,

    Please do not create duplicate requests.
    Also, please create separate topics for different questions.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 15:15

    Hello,

    Please create separate topics for different questions.
    1.

    .top-bar .languages-area {
        margin-left: 10%;
    }
    .top-bar .top-links {
        margin-right: 10%;
    }

    2. Go to slider settings and change element settings depends on resolution http://prntscr.com/i0puks
    Have you sorted out http://prntscr.com/i0pxjj ?
    3.

    .view-color-dark .show-quickly:hover, .view-color-dark .button:hover {
        background-color: #c68240;
        border-color: #c68240;
        line-height: 3.3rem;
    }
    .product-view-mask .footer-product .button {
        line-height: 3.3rem;
    }
    .back-top span:before {
    color: #c68240;
    }

    4. Please check settings of element on your site http://prntscr.com/i0q1yb
    5. All options for blog page you may find in Theme Options > Blog & Portfolio > Blog Layout, for example, Images sizes for blog.
    6. Theme Options > E-commerce > Shop > Text for empty cart.
    7. Try to use VC Separator element instead of hr.
    8. Try to change this code http://prntscr.com/i0q6xo in Theme Options > Custom css to:

    .blog .blog-post {
        border-bottom: 1px solid #e6e6e6;
        margin-bottom: 25px;
    }

    9. Try to add this code in Custom css for page http://prntscr.com/i0q9je

    .et-header-overlap .page-heading, .et-header-overlap .page-heading.bc-size-small {
        margin-bottom: 0;
    }

    10. Appearance > Widgets > After the products
    Read more https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 14:37

    Hello,

    The xstore theme doesn’t have a separate registration page. We use default woocommerce registration that works on the my-account page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 14:29

    Could you provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 14:27

    Dear Fabiok12,

    Please check email that you provided in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 14:09

    Hello,

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.
    Sorry for the inconvenience.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 14:06

    Hello,

    Thanks for the topic. Could you please provide some screenshots for better understanding?
    If you can provide us with your website URL, that would be great as well.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 14:03

    Hello,

    Please try to disable 3-rd party plugins and check if the problem solved.
    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 14:00

    Hello @tomerb22, @Blackbeard, @fabiok12

    We’ve sent wp-instagram-widget.php file to your registration emails.
    You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 13:56

    Please see screenshot https://prnt.sc/i0p2nv

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 13:54

    Go to settings of the plugin and set appropriate classes http://prntscr.com/i0p1k1

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 13:39

    1. I’ve checked your site and looks like the code works fine http://prntscr.com/i0orvg and http://prntscr.com/i0os0e
    Do not forget to clear cache before checking.
    2. I’ve uploaded missing fontawesome fonts, so now all icons should work fine.
    Where you want to use fa-etsy icon? make sure that you do it correctly http://fontawesome.io/icon/etsy/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 11:19

    Hello,

    We’ve sent widgets.php file to your registration email.
    You need to replace this file in royal/framework/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 11:17

    Hello,

    We’ve sent etheme.js and etheme.min.js files to your registration email. Please replace these files in legenda/js folder via FTP. Also, disable Screets Live Chat plugin. Then clear cache and check if your problem solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 11:10

    Hello,

    1. Please see screenshot http://prntscr.com/i0mq6l
    2. The menu you may edit in Appearance > Menus. Read more https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
    3. You need to uncheck this option http://prntscr.com/i0msbm in row settings and add padding top and bottom in row settings > Design Options.
    4. Appearance > Widgets > After the products.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 10:48

    Dear @M

    Done. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 10:40

    Hello,

    1. We did not test https://www.tawk.to with our theme.
    If you want to get more detailed information about Screets it would be better to contact plugin author.
    2. Please add this code in style.css file of child theme or in Theme Options > Custom css:

    .single-product .header .menu-social-icons li {
        margin-bottom: 0px;
    }

    3.

    .single-product .tab-content-inner li {
        list-style: initial;
        margin-left: 15px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 10:32

    Hello,

    Try to disable Ajax “Add to Cart” option in Theme Options > Single Product Page and check the site after that.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 10:30

    Hello,

    1. I’ve checked your page content and see that you already have a custom class for needed row http://prntscr.com/i0ma6d in this case you may add this code in style.css file of child theme or in custom css for page:

    @media only screen and (max-width: 480px) {
    .no_padding {margin-bottom: 0 !important;}
    }

    Please try to do it. Of course, you may change the custom class name in page editor and in code.

    2. Please provide FTP access in Private Content.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 10:17

    Hello, @lcanul

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.
    Sorry for the inconvenience.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 10:15

    Hello, @EugeneKey

    Great. Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 10:00

    Hello,

    Thanks for the topic.
    What browser do you use? Do you face the problem on mobile? Please describe the problem in more details.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 09:56

    I’ve synchronized translation files via Loco Translate plugin http://prntscr.com/i0lvzt Please check translation now http://prntscr.com/i0lw4d You need to delete .po, .mo translation files from themes/xstore/languages folder, and xstore folder from languages/themes. Correct translation files are xstore-it_IT.po and xstore-it_IT.mo, that you already have in languages/themes folder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2018 at 09:47

    Hello,

    Did you try to disable all 3rd party plugins and re-save Permalinks?
    Please also provide FTP access in Private Content.

    Regards

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    Viewing 59,340 results - 59,311 through 59,340 (of 68,187 total)
Viewing 30 posts - 59,311 through 59,340 (of 68,187 total)
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