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Viewing 30 posts - 58,681 through 58,710 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 08:06

    Hello,

    Thanks for the topic.
    Please provide screenshots of your menu settings and frontend for better understanding your problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 08:03

    Hello,

    Go to edit page > [8theme] Layout options > Breadcrumbs Style > Disable.
    Read more https://www.8theme.com/documentation/xstore/theme-installation/8theme-page-post-layout-settings-8theme-post-options/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 17:03

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 16:54

    Hello,

    I do not see the problem http://prntscr.com/i97gzf
    Please explain the problem with more details for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 16:52

    Hello,

    You may use such screenshot maker as Lightshot and provide screenshot link in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 16:37

    Hello, @khel

    Please describe your problem in more details and provide a screenshot for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 16:36

    Hello,

    Your site under maintenance mode so I can’t check it.
    Please provide screenshot for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 16:19

    Hello,

    I am glad that you sorted out.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 15:51

    Hello,

    Thanks for the topic.
    We’ve sent ot-functions-admin.php file to your registration email. You need to replace this file in royal/option-tree/includes folder > clear cache and check fonts.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 15:46

    Hello,

    1. I’ve disabled a3 Lazy Load plugin > http://prntscr.com/i96ch0
    2. Empty categories https://prnt.sc/i96ekn can’t be shown in the drop-down.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 15:31

    Hello,

    You may add this code in Theme Options > Styling > Custom css > Custom CSS for mobile:

    .template-container .mobile-menu-wrapper .menu > li .open-child:after {
        width: 300px;
        height: 40px;
        content:"";
        display: block;
        right: 0;
        top: -20%;
        position:  absolute;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 14:53

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 14:38

    Hello,

    We have only the captcha on custom registration page http://prntscr.com/i95auf
    If you want to implement the captcha on woocommerce my-account page or /wp-admin page, you need to use some 3-rd party plugin, for example, https://wordpress.org/plugins/wp-recaptcha-integration/ https://wordpress.org/plugins/no-captcha-recaptcha-for-woocommerce/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 14:35

    Hello,

    I’ve passed this topic to our developers. They will check this and make appropriate changes in one of next theme updates. Thanks for the notice.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 14:21

    Hello,

    The parent theme and child theme are 2 different themes that work like couple. Please read more about child theme https://codex.wordpress.org/Child_Themes
    Only widgets may change positions after changes the activated theme on site, but you may set them back in Appearance > Widgets.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 14:13

    Hello,

    Thanks for the topic. To open next level menu on mobile you need to click on arrow. This is not a bug and you may see on our demo the same behavior https://www.8theme.com/demo/classico/variant1/.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 14:11

    Hello,

    Thanks for the topic.
    You need to disable catalog mode in Theme Options > E-commerce> Shop.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 14:06

    Hello,

    Portfolio page that uses Portfolio template can be only 1 on site https://www.8theme.com/demo/docs/legenda/#!/portfolio
    To display portfolio project on different pages you can use Post Grid or Post Masonry Grid http://prntscr.com/fkel1n http://prntscr.com/fkelec, select design http://prntscr.com/fkemf8 or create it by yourself http://prntscr.com/fkemjh https://vc.wpbakery.com/video-academy/grid-builder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 13:59

    Hello,

    We’ve sent widgets.php file to your registration email.
    You need to replace this file in royal/framework/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 13:56

    Hello,

    1. Contact your hosting provider support and ask them to increase the following PHP settings:
    – post_max_size to 64M;
    – upload_max_filesize to 64M;
    http://prntscr.com/i94dsk
    2. Please check the sider and footer now.
    I’ve created “Footer 2” and “Footer Bottom” static blocks.

    Also, we’ve sent admin.js file to your registration email. You need to replace the file in royal/framework/js folder via FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 13:33

    Hello,

    You’re welcome!
    Looks like after changing theme on site to the default and back, some widgets changed their positions. You may set widgets to appropriate areas in Appearance > Widgets.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 13:30

    Hello,

    <h3 style="color: #1c1a19; text-align: center; font-weight: 900; line-height: 1.1; font-size: 1.55rem;">JOIN XSTORE NEWSLETTER</h3>
    <p style="color: #999; text-align: center; line-height: 1.4;">You can be always up to date with our company news!</p>
    <p style="text-align: center;">[mc4wp_form]</p>
    <p style="color: #999; text-align: center; line-height: 1.4;">*Don’t worry, we won’t spam our customers mailboxes</p>

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 13:27

    Hello,

    Have you sorted out http://prntscr.com/i948yc ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 13:24

    Hello,

    Feel free to ask if you have any other questions.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 13:20

    Hello,

    Thanks for the topic.
    You may use such screenshot maker as Lightshot and provide screenshot link in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 13:18

    Hello,

    Done. You need to upload images with correct names, like http://prntscr.com/i94453

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 13:07

    Hello,

    I’m not sure if understand your request. Please scan the site now using the plugin. If if you will be not satisfied with result, please explain the problem with more details for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 13:02

    Hello,

    Have you changed wp-admin access? I can’t log in.
    1. If you want to have the top bar you need to change header type in Theme Options > General > Header Type.
    2. If you use woocommerce to 3.2.6 version, go to Woocomerce > Settings > Products > Display > Shop page display.
    3. Did you downgrade Woocommerce version?
    4. These are examples of settings combination (Theme Option > E-commerce).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 12:35

    Hello,

    Please clear cache and check now. We’ve made changes in legenda/woocommerce/content-product.php.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 12:26

    Hello,

    Please check now. The problem was caused by old versions of plugins https://prnt.sc/i931mo We’ve updated main plugins. Please note that correct update means theme update + update of all plugins that coma bungled with the theme. Here you may find latest plugins versions https://www.8theme.com/download-plugins/ you need to check versions of all plugins that comes bundled with our theme and update these plugins on your site if new versions available http://prntscr.com/i93cue

    Regards

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    Viewing 58,710 results - 58,681 through 58,710 (of 68,187 total)
Viewing 30 posts - 58,681 through 58,710 (of 68,187 total)
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