Forum Replies Created

Viewing 30 posts - 58,681 through 58,710 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 10:34

    Hello,

    Mobile menu starts from 992px. If you want to change this breakpoint it requires a lot of additional style customization. But you may add this code in custom css:

    @media (min-width: 992px) and (max-width: 1200px){ 
        .main-nav .menu > li > a, .fixed-header .menu > li > a {
            font-size: 16px;
        }
        .fixed-header-area .fixed-header .logo-with-menu + div + div{
            margin-left: 0;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 10:24

    Hello,

    Sorry, but this button is not a part of our theme, so I can’t help with this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 10:23

    Hello,

    We’ve made changes in child-theme/woocommerce/content-product.php Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 10:21
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 10:20

    Hello,

    1. Looks like you updated woocommerce to 3.3 version. WooCommerce 3.3 has some major issues – just check the plugin page, so much so that it isn’t available anymore at this time. You need to downgrade woocommerce to 3.2.6 version.
    As with all major revision WooCommerce updates, we advise waiting on a theme update until updating.
    Note that before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.
    2. Please check if you face the problem only with our theme or with a default one also (I mean WP default theme like Twenty Seventeen. Enable it for a few minutes and check the site again).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 10:13

    Hello,

    Theme Options > Products Page Layout > Products per row > 4.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 10:12

    Hello,

    This is possible via custom css code. Please provide us with the page URL.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 10:09
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 10:07

    Hello,

    Theme Options > Single Product Page > Location of upsell products > Sidebar
    https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 10:04

    Hello,

    Looks like you updated woocommerce to 3.3 version. WooCommerce 3.3 has some major issues – just check the plugin page, so much so that it isn’t available anymore at this time. You need to downgrade woocommerce to 3.2.6 version.
    As with all major revision WooCommerce updates, we advise waiting on a theme update until updating.
    Note that before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 10:01

    Hello,

    Unfortunately, this is not possible via using our Instagram element, you may try to use some 3-rd party plugin, but we can guarantee full compatibility with such plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 09:56

    Hello,

    Sorry, but I can advise only to use the slider for this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 09:53

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 09:53

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 09:53

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 09:52

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 09:52

    Ok.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 09:51

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 09:20

    Hello,

    Please provide us with your website URL and temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 09:07

    Hello,

    I do not see the problem http://prntscr.com/ia9t37 Is this solved?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 09:05

    Hello,

    xstore/framework/thirdparty/menu-images/inc/admin.php
    http://prntscr.com/ia9qpb

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 09:04

    Hello,

    Find and remove or change this code in Theme Options > Styling > Custom css: https://prnt.sc/ia9rdp + https://prnt.sc/ia9rl8 + https://prnt.sc/ia9rrf

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 08:55

    Hello,

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 08:40

    Hello,

    Ok.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 08:37

    Hello,

    Sorry for the delay due to the weekends.
    All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 08:35

    Hello,

    Please go to Appearance > Widgets > add empty text widget in Left side top bar area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 08:34

    Hello,

    Thanks for the comment.
    Yes, you can add portfolio projects the home page. Please use Post Grid or Post Masonry Grid http://prntscr.com/fkel1n http://prntscr.com/fkelec you can select desine http://prntscr.com/fkemf8 or create it by yourself http://prntscr.com/fkemjh https://vc.wpbakery.com/video-academy/grid-builder. Also, you can use our shortcode to display Recent Projects slider http://prntscr.com/ia9geh
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 08:26

    Hello,

    You may check https://ru.wordpress.org/plugins/woocommerce-checkout-manager/ plugin if you need to make changes on the checkout page.
    How to translate theme and woocommerce please read here – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ https://docs.woocommerce.com/document/woocommerce-localization/
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 08:23

    Hello,

    You’re welcome! Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 08:22

    Hello,

    Your site under maintenance mode so I can’t check it.
    Please provide screenshot for better understanding.

    Regards

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    Viewing 58,710 results - 58,681 through 58,710 (of 68,223 total)
Viewing 30 posts - 58,681 through 58,710 (of 68,223 total)
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