Forum Replies Created

Viewing 30 posts - 58,621 through 58,650 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 10:01

    Hello,

    In 3.6 theme version, our zoom was changed to woocommerce zoom.
    Please add this code in Custom css to fix the problem:

    .zoom-enabled .zoomImg {
        background: #fff;
    }

    also, this solution will be included in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 09:42

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 09:42

    Hello,

    Looks like you activated another theme on your site. Let me know once our theme will be activated, and we will check what can be done to achieve the desired ajax effect.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 09:38

    Hello, @temppelinemanta

    You need to re-upload the file via FTP.
    Or provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content and we will replace the file for you. You can ask your hosting provider support to help you to find your FTP details.
    If you have any other questions, please create a new topic https://www.8theme.com/forums/lifestyle-wordpress-support-forum/http://prntscr.com/iarwu5

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 09:34

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 09:33

    Hello,

    In WC 3.2.6 version you may disable categories on shop page via Settings > Products > Display > http://prntscr.com/iarusr

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 09:29

    Hello,

    You may provide temporary wp-admin access in private Content and I will create an example for you.
    Background video you need to add in Section settings http://prntscr.com/iars6a
    Please provide screenshot of container, in html code of page, that you do not want.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 09:23

    Hello,

    After activation the appropriate option in Theme Options, upsell products that you added for product will be automatically shown in the sidebar. How to set upsell products please read in this article https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/ You do not need to do any change in Appearance > Widgets.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 09:16

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 09:16

    Hello,

    I do not see the problem https://prnt.sc/iarmfv But you may try to use this code:

    .woocommerce .nfp-woocommerce-widget {
        margin-bottom: 20px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 09:13

    Hello,

    Great.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 09:12

    Hello,

    Unfortunately, this is not possible.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 09:11

    Hello,

    I’ve added the code in child-theme/functions.php file. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 09:07

    Hello,

    You can also create buttons using VC element or html code, like https://www.w3schools.com/tags/tag_button.asp
    But about whatsapp link, that you want to use, it is a bit strange that you ask me about this because this does not relate to our theme strictly.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 09:03

    Hello,

    We will fix this in one of next theme updates, as a temporary solution, please add this code in custom css:

    @media only screen and (max-width: 480px) {
        .articles-pagination .et_coutn-posts {
            position:  static;
            margin-bottom: 0;
        }
        .articles-pagination {
            text-align:  center;
        }
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 08:55

    Hello,

    This is simplest way for theme update, but you may use some others https://www.8theme.com/documentation/xstore/theme-installation/theme-update/, you also need to update plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    You won’t lose content that you added via Dashboard. You will lose only changes in theme files if you made them, that’s why we always recommend to use child theme if you need to do any changes directly in template files and functions.
    Also, we would recommend to do the backup of all the files, DB and Theme Options ( Theme Options > Import/Export > download export file).
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 08:46

    Hello,

    I’ve created “Home electronics new” page, as I see you already have Newsletter MailChimp form, because you can have only one form, I’ve not change this one to our demo form, this is text of it:

    <div class="et-mailchimp"><p>
    	<label>Email address: </label>
    	<input type="email" name="EMAIL" placeholder="Your email address" required />
    </p>
    <p>
    	<input type="submit" value="Sign up" />
    </p>
    </div>

    Also, I’ve added other blocks on your Home page. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2018 at 07:58

    Hello, @webtec

    You’re welcome!
    If you love XStore and have something nice to say don’t hesitate to tell about this! We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 18:35

    Hello, @webtec

    Yes, image changing will work for this menu column http://prntscr.com/iai4vt You need to upload own images in wp-content/plugins/et-menu-image/assets/images folder, with name shop_id.jpg, like http://prntscr.com/iai6b7 > http://prntscr.com/iai6r1

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 16:55

    You should rename the default.custom.css file to custom.css
    https://www.youtube.com/watch?v=Qok2zRedRMY.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 16:52

    Hello, @temppelinemanta

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 16:50

    Hello,

    Please provide temporary wp-admin and FTP access in Private Content so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 16:50

    Hello, @webtec

    Do you use CDN or some server cache? We do changes in .js file but can’t see them. Could you clear cache or even temporary disable it?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 16:23

    Hello,

    Please provide us with temporary wp-admin and FTP access in Private Content so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 16:03

    Hello,

    Please add this code in Theme Options > Styling > Custom css > Custom CSS for desktop (992px+):

    .topbar-widget.etheme_widget_socials .et-follow-buttons a{
        border: none;
        color:  white;
    }
    .topbar-widget.etheme_widget_socials .et-follow-buttons a:last-child, .languages-area > div  {
        border: none;
    }
    .topbar-widget.etheme_widget_socials .et-follow-buttons a {
        height: 1rem;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 15:58

    Hello,

    Please provide screenshot to help me understand more.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 15:52

    Hello,

    You need to update all plugins that come bundled with our theme to latest versions https://www.8theme.com/download-plugins/ (connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 15:49

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 15:38

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 15:24

    Please add this code in Theme Options > Styling > Custom css to remove the image:

    .tax-product_cat .page-heading {
        background-image:  none;
    }
    

    Regards

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    Viewing 58,650 results - 58,621 through 58,650 (of 68,223 total)
Viewing 30 posts - 58,621 through 58,650 (of 68,223 total)
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