Strange letters - by lfung - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 6 years, 1 month ago ago by Olga Barlow

  • Avatar: lfung
    lfung
    Participant
    February 3, 2018 at 22:42

    Hello,

    I have strange letters after migration.

    I have tried changing commenting and changing:

    define(‘DB_CHARSET’, ‘utf8’);
    define(‘DB_COLLATE’, ”);

    Suppose I need to put some text with prices:

    ₡ 10,000 colones

    When page only have that content, it’s displayed in form site well. And database field content is the same as in admin page editor.

    But if I activate jscomposser automatically transforms to:
    [vc_row][vc_column][vc_column_text]₡ 10,000 colones[/vc_column_text][/vc_column][/vc_row]

    In database the content is exactly as the backend editor but from site displays:

    â‚¡ 10,000 colones

    So it must be some error with jscomposer / wpbakery.

    Any idea

    TIA

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 11:23

    Hello,

    Please check if you have this issue with our theme only or with the default theme too. Also, provide screenshots.

    Regards

    Avatar: lfung
    lfung
    Participant
    February 5, 2018 at 16:09

    Hi,

    The error is not only with your theme. I tried to ask Visual Composer directly and found they refer to a Theme supplier as we didn’t buy the component directly.

    In default WP theme as like your theme if I don’t use VC this text show fine.

    Please see private content.

    TIA

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 16:23

    Hello,

    Please provide us with temporary wp-admin and FTP access in Private Content so we can take a closer look.

    Regards

    Avatar: lfung
    lfung
    Participant
    February 5, 2018 at 16:52

    Hi,

    Info in PM.

    TIA

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 5, 2018 at 18:06

    Hello,

    It looks like the server does not have PHP “MB Strings” enabled.
    You can check it in Massive Panel->System Info http://prntscr.com/iahrap

    This PHP module is required to display special characters for some Massive Addons elements correctly.
    You might need to contact hosting administrator/support to enable it.

    Regards

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