Return to previous page

Topic: Strange letters - by lfung - on WordPress WooCommerce support

lfung

Participant

February 3, 2018 10:42 pm

Hello,

I have strange letters after migration.

I have tried changing commenting and changing:

define(‘DB_CHARSET’, ‘utf8’);
define(‘DB_COLLATE’, ”);

Suppose I need to put some text with prices:

₡ 10,000 colones

When page only have that content, it’s displayed in form site well. And database field content is the same as in admin page editor.

But if I activate jscomposser automatically transforms to:
[vc_row][vc_column][vc_column_text]₡ 10,000 colones[/vc_column_text][/vc_column][/vc_row]

In database the content is exactly as the backend editor but from site displays:

â‚¡ 10,000 colones

So it must be some error with jscomposer / wpbakery.

Any idea

TIA

#183862 copied to clipboard

Rose Tyler

Support staff

February 5, 2018 11:23 am

Hello,

Please check if you have this issue with our theme only or with the default theme too. Also, provide screenshots.

Regards

#183941 copied to clipboard

lfung

Participant

February 5, 2018 4:09 pm

Hi,

The error is not only with your theme. I tried to ask Visual Composer directly and found they refer to a Theme supplier as we didn’t buy the component directly.

In default WP theme as like your theme if I don’t use VC this text show fine.

Please see private content.

TIA

Content is visible for topic creator and
support staff only.

#183993 copied to clipboard

Rose Tyler

Support staff

February 5, 2018 4:23 pm

Hello,

Please provide us with temporary wp-admin and FTP access in Private Content so we can take a closer look.

Regards

#183997 copied to clipboard

lfung

Participant

February 5, 2018 4:52 pm

Hi,

Info in PM.

TIA

Content is visible for topic creator and
support staff only.

#184005 copied to clipboard

Olga Barlow

Support staff

February 5, 2018 6:06 pm

Hello,

It looks like the server does not have PHP “MB Strings” enabled.
You can check it in Massive Panel->System Info http://prntscr.com/iahrap

This PHP module is required to display special characters for some Massive Addons elements correctly.
You might need to contact hosting administrator/support to enable it.

Regards

#184016 copied to clipboard