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Viewing 30 posts - 58,021 through 58,050 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2018 at 13:41

    Hello,

    Please provide link to page with the problem and screenshot for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2018 at 13:39

    Hello,

    You’re welcome!
    This tab will be added automatically if you set additional information in product settings, for example, Attributes http://prntscr.com/ihsdug http://prntscr.com/ihsdzj Please read more in woocommerce documentation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 17:03

    Hello,

    1-3. Please clear cache and check now.
    4. You may change the icon via Customizer http://prntscr.com/ih7qnm
    5. Please create an empty dynamic.css file in woopress-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in woopress-child/functions.php file. Then go to Theme Options and re-save them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 16:52

    Hello,

    1. Here is your top bar http://prntscr.com/ihe8fv Please explain the problem in more details.
    2. Theme Options > General > Header Settings > Enable top panel > Off.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 16:49

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 16:49

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 16:49

    Hello,

    Please try to disable all 3-rd party plugins and then check images.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 16:44

    Hello,

    Thanks for using our theme.
    Actually, the question is not relates functionality of our theme. You may find many tutorials about this. Hope this article will be useful for you http://www.wpbeginner.com/wp-tutorials/how-to-clone-a-wordpress-site-in-7-easy-steps/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 16:32

    Hello,

    Firstly, update theme to latest version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ that compatible with latest woocommerce version. Also, all required plugins should be up-to-date -https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 16:19

    Hello,

    Please describe the problem in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 16:15

    Hello,

    You may change “Fixed header type” to Fixed in Theme Options > General > Header Settings.
    Also, add this css code in Theme Options > Styling > Custom css:

    .fixed-header #mega-menu-wrap-main-menu #mega-menu-main-menu > li.mega-menu-item {
        margin: 0px !important;
    }
    .fixed-header #mega-menu-wrap-main-menu {
        background:  transparent;
    }
    .fixed-header #mega-menu-wrap-main-menu #mega-menu-main-menu {
        padding: 20px 0px 0px 0px;
        margin-left: 20px;
    }

    and set fixed header color in Theme Options > General > Header Settings > Fixed header background.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 16:07

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 16:00

    Hello,

    Go to Settings > Permalinks > try to re-save permalinks, check if this helps.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 15:13

    Hello,

    Such behavior relates to VC scripts loading speed, therefore it is not a bug.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 14:56

    Hello,

    Please read this article https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/
    Try to disable all 3-rd party plugins and then check load speed of images.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 14:51

    Hello,

    I am glad that the problem was solved.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 14:51

    Hello,

    Please check one more time or try to check the site on another device. It can be a cache effect.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 14:47

    Hello,

    I’ve checked your site in Chrome and in Safari and do not see any problems. Please check the site on another device, because this looks like as cache of some sort.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 14:43

    Hello, @pnagypal

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 14:36

    Hello,

    You may change footer for shop page via this – http://prntscr.com/ihbye1. There is a bug with this option for shop page, so please edit classico/framework/templates/footer.php file
    http://prntscr.com/ihbhic

    if ( is_shop() ) {
    	$shop_id = wc_get_page_id('shop');
    	$custom_footer = etheme_get_custom_field('custom_footer', $shop_id); 
    }

    also this bug will be fixed in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 14:28

    Hello,

    1. You may use this custom css code:

    .top-bar .topbar-widget .et-follow-buttons a {
        font-size: 14px;
    }

    2. Please add custom css code as a temporary solution, we will fix this in next theme update

    .top-bar div[class*="buttons-size-"].et-follow-buttons .follow-facebook:hover {
      color: #3a5795 !important;
    }
    .top-bar div[class*="buttons-size-"].et-follow-buttons  .follow-twitter:hover {
      color: #55ACF2 !important;
    }
    .top-bar div[class*="buttons-size-"].et-follow-buttons  .follow-instagram:hover {
      color: #2d5a82 !important;
    }
    .top-bar div[class*="buttons-size-"].et-follow-buttons  .follow-google:hover {
      color: #dd4c3e !important;
    }
    .top-bar div[class*="buttons-size-"].et-follow-buttons  .follow-pinterest:hover {
      color: #bd2126 !important;
    }
    .top-bar div[class*="buttons-size-"].et-follow-buttons  .follow-linkedin:hover {
      color: #1898b9 !important;
    }
    .top-bar div[class*="buttons-size-"].et-follow-buttons  .follow-tumblr:hover {
      color: #35465c !important;
    }
    .top-bar div[class*="buttons-size-"].et-follow-buttons  .follow-youtube:hover {
      color: #e2282e !important;
    }
    .top-bar div[class*="buttons-size-"].et-follow-buttons  .follow-vimeo:hover {
      color: #2ab8e8 !important;
    }
    .top-bar div[class*="buttons-size-"].et-follow-buttons  .follow-rss:hover {
      color: #f97636 !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 13:29

    Hello,

    Please clear cache and check one more time http://prntscr.com/ihb02w

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 13:25

    Hello,

    You may add this code in Custom css for page https://prnt.sc/ihaybs:

    .with_frm_style .frm_radio input[type=radio], .with_frm_style .frm_checkbox input[type=checkbox] {
        margin-right: 25px;
        margin-left: -20px;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 13:20

    Hello,

    Please clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 13:14

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 13:06

    Hello,

    Please provide us with your website URL so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 13:03

    Hello,

    Please provide screenshot of the problem. You may use such screenshot maker as Lightshot and provide screenshot link in Private content area.
    Make sure that you use latest versions of required plugins – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 13:01

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 11:56

    Hello, @donaceli

    Please disable “Products masonry” in Theme Options > E-commerce > Products Page Layout.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 11:50

    Hello, @donaceli

    Please provide image of the problem and make sure that you set appropriate settings – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Regards

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    Viewing 58,050 results - 58,021 through 58,050 (of 68,223 total)
Viewing 30 posts - 58,021 through 58,050 (of 68,223 total)
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