Hello,

Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins and additional customization is outside the scope of our support (check the item support policy https://themeforest.net/page/item_support_policy)
You can change product permalinks in Settings > Permalinks > Product permalinks > Custom base.

Regards

Hello,

I would recommend you to contact the plugin support https://prnt.sc/j14ab7

Regards

We recommend WPML plugin as our theme is compatible with it. But if you want to use free multilingual plugins you can find them yourself and try on your site. Unfortunately, we can’t recommend some of them as we don’t give guaranty for full compatibility with the theme.
Feel free to ask if you have any other questions.

Regards

Hello,

I do not see the problem http://prntscr.com/j13yi9 What browser do you use?
Please check the page on another device.

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Unfortunately, we cannot connect. Please, contact your hosting provider to get correct FTP access to your site.

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Hello,

Did you try to delete all cache?
Have you tried to disable all 3-rd-party plugins?
Have you checked if this issue appears with our theme only or with a default theme too?
Do you use CDN?

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Have you commented the line – https://prnt.sc/j13ey7 ? if yes, the import of base demo contact should work. Could you please try to import data via Theme Options one more time? Let me know result. Thanks in advance.

Regards

Hello,

Thank you for purchasing our theme and for reaching us.
Do you have any errors in the console on Menus page?
Could you please provide temporary wp-admin access in the Private Content?

Regards

You’re welcome!

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Edit page using VC and check rows http://prntscr.com/j13fto and slider element settings.

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Hello,

Please update the theme to the latest version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

Hello @GEMA,

Please check now.

Regards

1. Please try to add this code also:

@media only screen and (min-width: 992px) {
    .product-loop .product .product-image-wrapper img {
        height: 180px;
        width:  auto;
    }
}

2. Sorry, but there is no such possibility. This request additional customization.

Regards

Or find function et_update_slider in legenda/framework/import.php file via FTP and add class_exists('RevSlider') like on the this screenshot – http://prntscr.com/j0q6l6
After this the import should work.

Regards

Hello,

1.

<div class="form-group">
<p><label>Your Name (required)</label>
   [text* your-name]</p>
<p><label>Your Surname (required)</label>
   [text* your-name]</p>
</div>

<div class="form-group">
<p><label>Your Email (required)</label>
   [email* your-email]</p>
<p><label>Website</label>
   [text text-389]</p>
</div>

<p>
   <label>Your Message</label>
   [textarea your-message]
</p>

<p>[submit "Send message"]</p>

2. Please see screnhots http://prntscr.com/j0rol8 http://prntscr.com/j0ros4
I’ve created “Newsletter electronics” static block on your site.
Please read how to create form https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/
3. Please check now.
4. Yes, if you want to create the multilingual site you can use either WPML plugin (paid plugin) or Polylang, qTranslate (free plugins).
Follow plugin documentation if you chose Polylang https://polylang.wordpress.com/documentation/

Regards