Hello Razi,

We appreciate your prompt response.

1/ You can contact WordPress / WooCommerce support about this.

Please note that our team is here to provide guidance specifically related to the capabilities of our theme.

2/ Please provide temporary wp-admin access. We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello Storee,

We appreciate your prompt response.

Here is an example of how the background color for a column can be changed – https://gyazo.com/b0e8a09d1deee0008e810342b9f9051d or for inner sections – https://gyazo.com/db6cf31ea2de5310a3045b9a9c3dedc2

Best Regards,
8Theme’s Team

Hello, petit buur,

We appreciate your prompt response.

Please provide FTP access also (the hosting provider can give you this access).

We would like to bring to your attention that utilizing the Appearance theme editor or a file manager plugin via the site Dashboard to implement fixes or code carries the risk of inducing fatal errors. Such errors could potentially result in you being locked out and the website becoming inaccessible. It is for this reason that we recommend editing files through FTP; the use of the File Manager or theme editor alone does not offer the level of security and control required for such operations.

Best Regards,
8Theme’s Team

Hello Vijith,

Thank you for reaching out to us with your query.

Please read this article – https://elementor.com/help/global-layout-settings/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello Vijith,

Thank you for reaching out to us with your request.

1/ There is no such option, unfortunately.

https://gyazo.com/2d0e21f3c7ccea95aae5f6c6d0174e21

.single-product .product_title {
    overflow: hidden;
    text-overflow: ellipsis;
    display: -webkit-box;
    -webkit-line-clamp: 1;
    -webkit-box-orient: vertical;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

2/ You can change the font size of product title via single product builder – https://gyazo.com/38702e35557bb6701dbdccebfd519ca0

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello Vijith,

Thank you for reaching out to us with your concern.

Please check how it works now. If this is incorrect for you, please let us know what browser you use and provide FTP access.

Best Regards,
8Theme’s Team

Hello veeemart,

Thank you for reaching out to us.

Please update theme and Core plugin first https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , the clear cache and enter your purchase code in XStore Welcome panel.

Once these steps are completed, we would appreciate it if you could provide a detailed description and screenshots of any remaining issues. Additionally, please provide access credentials so we can review your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello brandlessmfr,

Appearance > Themes > Activated XStore child theme.

Best Regards,
8Theme’s Team

https://www.8theme.com/topic/request-for-design-updates-on-contacts-and-about-us-pages/#post-407390

Hello DashDoor,

Thank you for reaching out to us with your request.

1/ The Current map is just an image. Please go to the Contact Us page > edit with Elementor > change the image like shown here – https://gyazo.com/eb5797bf7870ba109e772ed8e3f36783

If you want to have a real map, please read the documentation of the Elementor plugin – https://elementor.com/help/google-maps-widget/ https://elementor.com/help/google-maps-integration/

2/ We have not received a screenshot of the ‘About Us’ page from your side. Additionally, please review the demo versions available. If you find the content or layout of any demo version appealing, we would be happy to guide you on how to implement similar features on your site.

Best Regards,
8Theme’s Team

Hello, Bagwani,

We’ve recorded a video with an example for you. Please check Private Content.

Best Regards,
8Theme’s Team

Hello Sinawebdev,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Dear Priyanshu,

Thank you for your understanding and cooperation.

Best regards,
The 8Theme Team

Hello, @iceball,

We appreciate your prompt response.

WooCommerce > Status > Tools > Tranzienți WooCommerce and Brands transients > Clear.

Best Regards,
8Theme’s Team

Hello, @sophie,

We appreciate your prompt response.

Could you please provide the URL of the page from your screenshot?

Kind Regards,
8theme team