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Viewing 30 posts - 53,131 through 53,160 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2018 at 07:22

    Hello,

    Please provide us with temporary wp-admin access so we can take a closer look.
    8themes@gmail.com

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2018 at 07:19

    Hello,

    Contact your hosting provider and make sure that wp_remote_get function is enabled on your server.
    Also, make sure that abilities availability from your hosting:
    1. http/https outgoing connects
    2. 136.243.62.35 availability from your source IP address.
    Let me know about their answer.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2018 at 07:13

    Dear @adriangoes,

    Unfortunately, there is the same problem http://prntscr.com/kqbujd Please provide correct login and password that can be used to the login.
    About menu: http://prntscr.com/kqbvq4 > http://prntscr.com/kqbvy6 > http://prntscr.com/kqbw9a

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2018 at 07:05

    Hello,

    I’ve checked your purchase code and there is no any problem. Please contact your hosting provider and make sure that OpenSSL system library is 1.0 or higher.
    Let us know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2018 at 07:00

    Hello,

    Please update WPBakery Page Builder to the latest version https://www.8theme.com/documentation/xstore/plugins/plugins-update/ then clear cache and check. If this doesn’t help, try to disable all 3-rd party plugins to check if one of them causes the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2018 at 06:53

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2018 at 06:53

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 14:23

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 13:34

    Please try this code:

    .woocommerce-checkout #payment .payment_method_stripe label[for=payment_method_stripe] {
        padding-left: 21px;
        margin-top: 10px;
    }
    .woocommerce-checkout #payment input#payment_method_stripe {
        margin-top: 6px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 10:56

    You’re welcome!

    @media only screen and (min-width: 1200px){ 
        .single-product .product-information {
            margin-top: 5%;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 10:49

    Hello,

    Please see these screenshots: http://prntscr.com/kpzhgk > http://prntscr.com/kpzhox > http://prntscr.com/kpzhwl

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 10:39

    Hello,

    1. There was custom footer for shop page http://prntscr.com/kpzbo0 Please check now http://prntscr.com/kpzd76
    2. Please provide a screenshot of the message about outdated files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 10:30

    Oh I see, add this also:

    .woocommerce-account .woocommerce-form-register {
        max-width: 500px;
        margin: 0 auto;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 10:16

    You’re welcome!
    2. Please add this custom css:

    .woocommerce-account form.register input {
        max-width: 100%;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 09:24

    Hello,

    Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.
    You can contact the plugin author.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 08:51

    Sorry for the delay due to the weekends.
    1. Thanks for the notice. We will fix it in next theme update. As a temporary solution, you can change “Remove” text in wp-content/themes/xstore/woocommerce/cart/cart.php http://prntscr.com/kpxwwr
    2. Woocommerce > Settings > Accounts & Privacy > Account creation > When creating an account, automatically generate a username from the customer’s email address.
    3. Please use this custom css code:

    .checkout input[type="checkbox"] + label {
        padding-left: 20px;
    }
    .checkout  input#shipping-service-provider {
        position: absolute;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 08:34

    Hello,

    You need to create 2 menus and mark them http://prntscr.com/kpxt6c and http://prntscr.com/kpxtc0

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 08:24

    Hello,

    You may change this text using Loco Translate (Themes > Woopress > http://prntscr.com/kpxpo9).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 08:19

    Hello,

    Sorry for the delay due to the weekends.
    1. Appearance > Widgets > Footer area.
    Read more – https://www.8theme.com/demo/docs/woopress/#0_footer
    2. Please provide us with temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 08:06

    Hello,

    Please add this code in Custom css for page http://prntscr.com/kpxiip :

    .category-1 .product-categories h2 {
        background-color: #cda85c;
        padding: 20px 15px;
        color: #FFF;
        font-size: 16px;
        text-align: center;
    }
    .category-1 .product-categories > li > a {
        font: 13px/18px 'Roboto';
        display: inline;
        text-transform: uppercase;
        position: relative;
        display: inline-block;
        padding: 17px 0;
        padding-left: 20px !important;
    }
    .category-1 .product-categories {
        border: 2px solid #cda85c;
        margin-bottom: 0;
    }
    .category-1 .product-categories {
        margin-left: 0 !important;
        margin-right: 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:54

    Hello,

    Sorry for the delay due to the weekends.
    Please provide the access one more time.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:53

    Hello,

    You can install the plugin via Appearance > Install Plugins or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder.
    You can find the zip files for plugins installation here – https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:50

    Hello,

    Thanks for contacting us.
    Sorry for the delay due to the weekends.
    Please describe the problem in more details with screenshots for better understanding.
    You can use such screenshot maker as Lightshot https://prnt.sc/ and provide links to screenshots.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:43

    Hello,

    Please provide us with temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:42

    Thank you very much for choosing our theme and for your kind words! 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:35

    Sorry for the delay due to the weekends.
    Try to set 0px here – http://prntscr.com/kpx7n5

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:31

    Hello,

    Please make sure that this image https://8theme.com/demo/legenda/wp-content/themes/legenda/images/small-plus.png is uploaded in your wp-content/themes/legenda/images folder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:23

    Hello,

    Customize > Woocommerce > Product Catalog > Products per row.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:21
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:20

    Hello @madeirajp,

    Please submit a new topic and provide us with temporary wp-admin access so we can take a closer look.

    Regards

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    Viewing 53,160 results - 53,131 through 53,160 (of 68,187 total)
Viewing 30 posts - 53,131 through 53,160 (of 68,187 total)
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