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Viewing 30 posts - 51,631 through 51,660 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 09:38

    Hello,

    There is no option to enable popup only for home page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 09:33

    Hello,

    Please change http://prntscr.com/lilnd4 to 400px

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 09:30

    Hello,

    Theme Options > Styling > Header transparent > Off.
    And add this code in Global custom css:

    .header-wrapper {
        opacity: 0.4;
    }

    Top bar background you can change in Theme Options > Header Settings > Top bar.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 09:24

    Hello,

    Thank you. We have passed your problem to our developers and inform you once get the answer.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 09:13

    Hello,

    Try to enable WP debug mode https://codex.wordpress.org/WP_DEBUG to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
    Let us know the result and provide FTP access (FTP hostname, FTP username, FTP password).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 09:04

    Hello,

    Please add this code in Theme Options > Custom css > Global custom css:

    .home .content-page {
        padding-bottom: 0px !important;
    }
    .home .wpb_revslider_element {
        margin-bottom: 0px;
    }

    Also, watch this video – https://youtu.be/Q00y7QCcdqg

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 09:01

    Hello,

    1) //facebook/int_callback/https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/
    Also, check if file_get_contents() function is enabled in the server configuration and increase max input vars limit on your server to 3000.
    Reply back after these actions and provide admin panel and FTP access to your site it FB login still does not work.
    2) You can add this code in Theme Options > Custom css > Global custom css:

    .et-facebook-login-wrapper {
        text-align:  left;
        position:  absolute;
        bottom: 0;
    }
    @media only screen and (max-width: 991px) {
        .et-facebook-login-wrapper {
            bottom: -9%;
        }
    }
    @media only screen and (max-width: 480px) {
        .et-facebook-login-wrapper {
            bottom: -5%;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 08:56

    Hello,

    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 08:41

    Hello,

    1) Theme Options > Header > Header border bottom > On and select Header border color + Theme Options > Header Layout > Header banner position > Above header.
    2) Theme Options > Single product page > Tabs Settings > Custom Tab Title and Custom tab content or via [8theme] Product Options on a separate product page.
    3) Please watch this video – https://youtu.be/XO-PDvhPypc

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 08:33

    Hello,

    I’ve enabled tabs in Theme Options. Please check now.
    Feel free to ask if you have any other questions.
    Also, watch our videos – https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 08:31

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 08:30

    Hello,

    Please watch this video – https://youtu.be/OnxkixHtVLI

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 08:12

    You’re welcome!
    Would you mind to rate our product: 
https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 08:10

    Hello,

    You’re welcome!
    Would you mind to rate our product: 
https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 08:06

    Hello,

    Thanks for contacting us.
    Please provide our site URL and temporary wp-admin access in Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2018 at 16:57

    Hello,

    This requests additional customization which is beyond our basic support scope.
    You can submit customization request to WPKraken team.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2018 at 16:53

    Oh, I see. Please add this custom css code:

    .product-information-inner .woocommerce-de_price_taxrate {
        border: none !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2018 at 16:36

    2. Have you cleared cache? What browser do you use?
    Please try to check the page in an incognito window or in another browser to be sure that the problem is not caused by cache.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2018 at 16:33

    Please check your site now. We’ve uninstalled some of the plugins that come bundled with our theme but are not required. Please read the description before activation any plugin to be sure that it is really required on your site – https://www.8theme.com/documentation/xstore/plugins/included-plugins/
    Also, we’ve installed W3 Total Cache plugin that will help to speed up your site and updated some of plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2018 at 16:07

    Hello,

    Polylang and Loco Translate are completely different plugins, Polylang allows you to create the multilanguage site, Loco translate allows you to create translation files for different languages only, it does not create multilanguage site.
    Loco Translate is the analog of the poEdit that allows you to translate po/mo files from Dashboard and you don’t need to do this on your local machine and then upload to FTP, you save the time I think. You can disable the Loco Translate plugin once you finish your translation, it won’t break the translation. File that you show on the screenshot is not synchronized with the existing pot file, if you don’t want to use the Loco translate then you need to go to Catalog > Update from pot file and choose the current pot file of the XStore theme, check if all the necessary strings are translated after that. Loco translate plugin allows you to do this in one click by Sync button.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2018 at 15:29

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2018 at 15:25

    You need to add this widget http://prntscr.com/liamwa into this area http://prntscr.com/liamga > http://prntscr.com/lian2x

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2018 at 15:15

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2018 at 15:14

    Hello,

    Please submit new topics for new questions.
    Appearance > Widgets > Shop sidebar > Product categories widget > Title.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2018 at 15:11

    Hello,

    I am glad that you sorted out.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2018 at 15:07

    1. Edit product > Additional product options [8theme] > http://prntscr.com/liacbs
    2. http://prntscr.com/liacto Please recreate the problem so I can see it once open the page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2018 at 14:51

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2018 at 14:30

    Hello,

    I do not see the problem on the page http://prntscr.com/li9ri6 right now and you did not provide temporary wp-admin access to login.
    Contact your hosting provider. Likely that problem is related to your server settings. Also, check the server error logs, probably you have some errors that could help to find out the reason.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2018 at 14:21

    Hello,

    Here is our documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    All will be fine if your translation files are placed in /wp-content/languages/themes/ folder.
    Also, don’t forget to backup all the files before any update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2018 at 14:05

    2. a) I do not see the border on your site http://prntscr.com/li9d6u Have you sorted out?
    We appreciate your desire to make some donation.
    Our PayPal is pay@8theme.com.

    Regards

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    Viewing 51,660 results - 51,631 through 51,660 (of 68,227 total)
Viewing 30 posts - 51,631 through 51,660 (of 68,227 total)
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