Forum Replies Created

Viewing 30 posts - 48,601 through 48,630 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 11:25

    Hello,

    “Submit” text on the button relates to WooCommerce plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 11:21

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 08:49

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 08:03

    Hello,

    You can activate “Sidebar by click on mobile” in Theme Options > Products Page Layout or add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .sidebar-mobile-top .sidebar {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 08:00

    Hello,

    Please try this code:

    .wp-picture .btn_group a:last-child {
        height: 350px;
        width: 100%;
    }
    .wp-picture .btn_group, .wp-picture:hover .zoom  {
        opacity: 0;
    }
    .wp-picture .btn_group {
        top: 20px;
        height: 100%;
    }
    .wp-picture .btn_group a:first-child {
        display: none !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 07:39

    Hello, @quorumlab

    Please submit a new topic and provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 07:32

    Hello,

    I am glad that you sorted out.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 07:32

    Hello,

    I am glad that your problems have been solved.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 07:30

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 07:27

    Hello,

    Thanks for the notice.
    This will be fixed in the next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 07:23

    Hello,

    Please clear browser cache and download the plugin one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 07:14

    Hello,

    What exactly doesn’t work correctly? Please provide URL of your site and screenshots.
    Have you cleared the cache of the browser on your mobile?
    Provide temporary wp-admin and FTP access also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 07:04

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 07:03

    Hello,

    Fixed. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 07:00

    Hello,

    Go to WPBakery Page Builder > http://prntscr.com/nxrrb2 + http://prntscr.com/nxrrjm

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 06:57

    Hello,

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2019 at 16:17

    Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
    If this doesn’t help, provide temporary FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2019 at 15:28

    Please see screenshot – http://prntscr.com/nwm6zz Is it correct?
    Clear browser cache using https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en and check if you have the same problem. Try to check your site from other PC. Maybe you have any Chrome extension that caused this problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2019 at 14:27

    Hello,

    Please read out documentation https://www.8theme.com/documentation/xstore/ and watch videos – https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3

    Important: Be attentive, use only Private content area to post private information like access to your Dashboard http://prntscr.com/nwlnrv

    Please describe what exactly you can’t configure and I will help you.

    XStore is a digital product and you can find refund reasons here – https://themeforest.net/page/customer_refund_policy

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2019 at 12:57

    Hello,

    I do not see the problem on your site.
    Please clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2019 at 09:12

    Hello,

    Thanks for contacting us.
    Import pages from different demos can be done using .xsl files. We’ve included all the demo versions and additional pages in the Import to XML Files folder of the theme’s package, and you can download it from the Downloads page – https://www.8theme.com/downloads/
    You can enable Text mode on a page http://prntscr.com/nwj8mp copy all content to the bottom of another page http://prntscr.com/nwj8qa then enable Backend Editor and delete unrequired rows https://prnt.sc/nwj8wr

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2019 at 09:02

    Hello,

    Thanks for contacting us.
    We are working on a major update for the theme, and documentation will be updated also.

    Slider of kidsstore version you can find in Royal_Multi-Purpose_Wordpress_Theme > Import_files > Versions > toy_store folder. Go to Slider Revolutions > Import slider and select slider.zip.

    We excluded real images from demo content because many of our clients had the problems with demo content import because of the large size of import file and server settings. As a rule, our customers have their own images and there is no problem to replace placeholders by real images.
    Images (from our demos) can neither be used on a live site, nor redistributed. If you want to find out where images came from to buy the license use image search engine https://www.tineye.com/.

    Please read this topic – https://www.8theme.com/topic/product-images-size/

    Site Layout you can change to Boxed in Theme Options > General. The site background image you can upload in Theme Options > Styling.
    About this form http://prntscr.com/nwj6hb – http://prntscr.com/nwj6x2

    <small>
    Sign up to get exclusive offers from<br> our favorite brands and to be well up in the news.
    </small>
    <p>
    	<input type="email" id="mc4wp_email" name="EMAIL" required placeholder="Your email address" />
    	<input type="submit" value="Sign up" />
    </p>

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2019 at 08:15

    Hello,

    You can replace [8theme] Product categories element by Woo Product Categories element, and set desired categories http://prntscr.com/nwix9x

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2019 at 08:06

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2019 at 08:02

    Hello,

    You need to clear cache – http://prntscr.com/nwiui4

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2019 at 16:17

    Try to change settings of the plugin.
    Also, you can contact the support of Jetpack.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2019 at 16:00

    Hello,

    You can add this code in Theme Options > Custom CSS:

    .header-advanced .navigation-wrapper {
        max-width: 1170px;
        margin: auto;
    }

    Color of the mentioned black line you can change in Theme Options > Menu > Menu styling > Menu background color.

    To disable the menu, you can use this code:

    .header-advanced .navigation-wrapper {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2019 at 15:43

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2019 at 13:33

    Thank you for understanding.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2019 at 13:25

    Please provide screenshots for better understanding.
    You can use such screenshot maker as Lightshot https://prnt.sc/
    Thanks in advance.

    Regards

  • 1 2 3 … 1,620 1,621 1,622 … 2,271 2,272 2,273
    Viewing 48,630 results - 48,601 through 48,630 (of 68,187 total)
Viewing 30 posts - 48,601 through 48,630 (of 68,187 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.