gallery disappeared

• 

  kordicpetar

  |

  Participant

  | June 2, 2019 at 12:46 pm

  Hi there,

  After last update my product gallery disappeared. How to fix this?

  Thanks for your help!

  Site URL: hidden

  Theme version: 3.10

  WooCommerce version: 3.6.4

  

  Content is visible for topic creator and
  support staff only.

  #214797 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | June 2, 2019 at 12:57 pm

  Hello,

  I do not see the problem on your site.
  Please clear cache and check one more time.

  Regards

  #214798 copied to clipboard
  

  kordicpetar

  |

  Participant

  | June 2, 2019 at 3:19 pm

  On the page single product, below big photo of the product there was little gallery of product images. That was lost. I delete cache, it is still missing.

  #214803 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | June 2, 2019 at 3:28 pm

  Please see screenshot – http://prntscr.com/nwm6zz Is it correct?
  Clear browser cache using https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en and check if you have the same problem. Try to check your site from other PC. Maybe you have any Chrome extension that caused this problem.

  Regards

  #214804 copied to clipboard
  

  kordicpetar

  |

  Participant

  | June 2, 2019 at 3:51 pm

  I see that this draft show gallery, but al others do not show it. For example https://archiplay.rs/proizvod/archinova-stona-novogodisnja-jelka/

  I deleted cach, and also deleted with this extension that you sent to me, nothing happened.

  All galleries are set in backend.

  #214805 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | June 2, 2019 at 4:17 pm

  Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
  If this doesn’t help, provide temporary FTP access.

  Regards

  #214806 copied to clipboard
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