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Gallery disappeared - by kordicpetar - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 4 years, 10 months ago ago by Rose Tyler

kordicpetar

Participant

June 2, 2019 at 12:46

Hi there,

After last update my product gallery disappeared. How to fix this?

Thanks for your help!

Please, contact administrator
for this information.

#214797 Copied Theme version: 3.10 WooCommerce version: 3.6.4

5 Answers

Rose Tyler

Support staff

June 2, 2019 at 12:57

Hello,

I do not see the problem on your site.
Please clear cache and check one more time.

Regards

#214798 Copied

kordicpetar

Participant

June 2, 2019 at 15:19

On the page single product, below big photo of the product there was little gallery of product images. That was lost. I delete cache, it is still missing.

#214803 Copied

Rose Tyler

Support staff

June 2, 2019 at 15:28

Please see screenshot – http://prntscr.com/nwm6zz Is it correct?
Clear browser cache using https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en and check if you have the same problem. Try to check your site from other PC. Maybe you have any Chrome extension that caused this problem.

Regards

#214804 Copied

kordicpetar

Participant

June 2, 2019 at 15:51

I see that this draft show gallery, but al others do not show it. For example https://archiplay.rs/proizvod/archinova-stona-novogodisnja-jelka/

I deleted cach, and also deleted with this extension that you sent to me, nothing happened.

All galleries are set in backend.

#214805 Copied

Rose Tyler

Support staff

June 2, 2019 at 16:17

Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
If this doesn’t help, provide temporary FTP access.

Regards

#214806 Copied
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