Hello, Sabbir Ahmad,

Thank you for reaching out to us with your concern.

Custom CSS code can be used: https://prnt.sc/fCaWnzCSdS88

Best Regards,
8Theme’s Team

Hello, @zhasanj7,

You have a few sites. What is the URL of the site you are talking about?

Best regards,
The 8Theme Team

Hello,

Do you mean this panel – https://prnt.sc/nug-1I_krN6z ?

Could you please provide temporary wp-admin and FTP access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello Juergen,

Thank you for reaching out to us with your concern.

Where exactly it was shown?

Have you edited WooCommerce > Settings > Tax before the info disappeared?

Do you use an additional plugin for VAT or default WooCommerce settings? We would recommend you contact support of the WC plugin directly – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Hello,

1/ We’ve added custom CSS code – https://prnt.sc/5K4RmnTBPexx and you can disable mentioned elements – https://prnt.sc/ScZZFBv0tT9R

2/ We can see the Reviews tab https://prnt.sc/pbAoEQFdKGkC
Please provide the URL of the product that you asked for.

3/ Single Product Builders > edit templates > Tabs > Add new tab – https://prnt.sc/rq7FRvYWl186

Best Regards,
8Theme’s Team

Hello, Bas Kling,

Thank you for reaching out to us with your query.

To achieve the desired result, you would typically append a unique identifier (ID) or a specific query parameter to the URL that points to the desired tab.

Here’s a basic outline of how you can set this up:

1. **Assign an ID to Each Tab**: Ensure that each tab on your destination page (page 2) has a unique ID. For example, the third tab might have an ID like tab-3 or https://prnt.sc/Wp5pK6F961li

2. **Modify the Link**: On your first page (page 1), modify the link by appending a hash tag followed by the ID of the tab you want to open. For example, the link might look like this: http://www.yourwebsite.com/page2.html#tab-3.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.
Navigate to Elementor > Tools > Regenerate CSS & Data.

Do you use a cache plugin? Please test how it works when this plugin is disabled.

Best Regards,
8Theme’s Team

Hello Raaj,

Could you please provide temporary wp-admin and FTP access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, @Safe Desires,

“that the logo is covering the filter menu” – fixed using custom CSS code – https://prnt.sc/J_8huvRXUTkm (there was unclosed { in custom CSS code on your site).

“I guess I don’t understand why, when navigating to the Shop page using a category link, the user can no longer reset or add other product categories again, but when a user starts in the shop page and then makes a category selection, all other categories are still available to be used.” – please describe the problem on more time with videos and do the same for the desired result.
Thank you for your cooperation.

Best Regards,
The 8Theme Team

Hello, Sabbir Ahmad,

Thank you for reaching out to us with your concern.

https://prnt.sc/l1pkC17nRnYv – categories of posts. Please read this article to enable Product Categories for Menus – https://www.8theme.com/documentation/docs/how-to-enable-product-categories-for-menus/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello Awais Bhatti,

Thank you for reaching out to us with your queries.

Theme Options > WooCommerce (Shop) > Wishlist > Icon.

Theme Options > WooCommerce (Shop) > Shop elements > Quick view > Elements.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Try to disable “Variation Swatches” via Theme Options > WooCommerce (Shop) > Shop elements.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
Should you require personalized customization services, we invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. This will allow you to engage directly with our technical team.
Please note that customization services are subject to additional charges. The exact amount will be determined after a detailed review of your request.

If you have any additional questions or concerns, please do not hesitate to reach out to us.

Best Regards,
8Theme’s Team

Hello Raaj,

Thank you for reaching out to us.

Please update the theme and plugins – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ Clear cache and check the result after that.

Best Regards,
8Theme’s Team

Hello Purus Crystal,

Custom CSS code can be used:

.woocommerce-MyAccount-navigation-link--xstore-compare {
    display: none;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Please try to use this custom CSS code:

.etheme-elementor-nav-menu.vertical .item-design-mega-menu .nav-sublist-dropdown:last-child {
    top: unset;
    bottom: 0px;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Best Regards,
8Theme’s Team