Forum Replies Created

Viewing 30 posts - 43,681 through 43,710 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2020 at 09:19

    Hello,

    First of all, thank you for using our theme and for contacting us.
    Create translation for XStore Core plugin. We would recommend using Loco translate plugin. Go to Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.
    Also, read this article about XStore theme translation – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2020 at 09:17

    You’re welcome!
    Have a nice day too.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2020 at 09:15

    Hello,

    First of all, thank you for using our theme and for contacting us.
    Please watch this video – https://youtu.be/LgzC4iK-j6A

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 14:26

    Hello,

    We do not give a guaranty for full theme compatibility with all existing 3rd party plugins.
    Provide URL of the page, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 12:30

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 12:19

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 12:17

    Ok. Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 12:13

    You can use the Private Content area next time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 12:12

    Done.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 12:11

    Done.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 12:10

    Done.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 12:09

    Done.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 08:41

    Hello,

    First of all, thank you for using our theme and for contacting us.
    http://prntscr.com/susvgp then click on 8Theme Category Options – http://prntscr.com/susvqw

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 08:38

    Hello,

    “Home banners” is not the demo version but home page only, so you need to use Page Importer.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 08:36

    You’re welcome!
    Have a nice day too.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 08:24

    Hello,

    If all works without the cache plugin, check settings of the plugin to find out which one causes the error, maybe authors of the plugin will be able to assist you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:54

    Hello,

    Could you, please, provide temporary wp-admin access? http://prntscr.com/suseo0

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:51

    Hello,

    First of all, thank you for using our theme and for contacting us.
    Pages of product categories inherit sidebar from Shop page, so widgets from Appearance > Widgets > Shop sidebar will be shown.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:48

    Hello,

    Do you use a cache plugin? Disable the plugin, provide us with temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:46

    Hello,

    Product Categories widget is not a filter, but a list or dropdown of product categories. Also, read this topic – https://www.8theme.com/topic/multiple-category-filter-option/
    Make sure that you are using 8theme – Filter Products by Brands widget, not 8theme – Brand List.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:40

    Hello,

    Sometimes when you import demo with a great number of the images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0
    https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:38

    Hello,

    Please check how it works with the default WC theme – Storefront. Provide us with screenshots and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:35

    Hi,

    Appearance > Customize > WooCommerce (Shop) > Product Catalog > Products Per Row

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:33

    Hello,

    First of all, thank you for using our theme and for contacting us.
    Please provide URL of your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:26

    Hello,

    Go to WooCommerce > Status > press Tools tab > find Import pages button and import the default WooCommerce pages.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:25

    Hello,

    I do not see any problem with images/slider on your site. Please clear cache and check one more time.

    Please read this topic – https://www.8theme.com/topic/translation-desapper-after-update-of-theme-translate-especific-content-not-found/
    Also, do a backup of all the files before any update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:22

    Hi,

    Disable “Header overlap” on mobile or set white background color via Theme Options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:18

    Hello,

    Please clear all cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:16

    Hello,

    Please watch this video – https://youtu.be/wkIKN2IyEZI

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:15

    Hello,

    This text comes from XStore theme. Update translation files – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ and you will be able to find the string.

    Regards

  • 1 2 3 1,456 1,457 1,458 2,273 2,274 2,275
    Viewing 43,710 results - 43,681 through 43,710 (of 68,231 total)
Viewing 30 posts - 43,681 through 43,710 (of 68,231 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.