Page 1439 – 8theme.com

Forum Replies Created

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Rose Tyler

Support staff

June 26, 2020 at 10:34

Hello,

Either disable the WooCommerce Infinite scroll plugin or set it up according to the documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

Regards

#242254 Copied In reply to: need help with update Theme
Rose Tyler

Support staff

June 26, 2020 at 09:51
There is no such possibility by default. You can play with custom CSS code, for example –

.content-product .quantity { margin-right: 30px; margin-left: -10px; }

Regards
#242247 Copied In reply to: How to centrally align add to cart button & quantity?
Rose Tyler

Support staff

June 26, 2020 at 09:42

Hello Antonio Da Silva Torres,

https://www.8theme.com/topic/imagenes-productos-no-salen-en-la-web/#post-242245

Regards

#242246 Copied In reply to: Home page not showing Product images

Rose Tyler

Support staff

June 26, 2020 at 09:42

Hello,

Images work fine on your Home/Shop – http://prntscr.com/t6sojp
Single product page doesn’t display content/images because Single Product Builder is enabled but the content was not added. Go to Theme Options > WooCommerce (Shop) > Single product builder > disable it, or add elements https://prnt.sc/t6sql1

Regards

#242245 Copied In reply to: Imagenes productos no salen en la web

Rose Tyler

Support staff

June 26, 2020 at 09:29

Hello,

Contact your hosting provider and ask for server error logs to check what is wrong. It will point you in the right direction what needs to be fixed.

Regards

#242244 Copied In reply to: System Requirements
Rose Tyler

Support staff

June 26, 2020 at 09:27
Hello,

Use the next custom CSS code:

.footer-product { bottom: 0; }

or

.footer-product { bottom: unset; top: 0; }

Regards
#242243 Copied In reply to: How to edit position of quick view button in the mobile version?
Rose Tyler

Support staff

June 26, 2020 at 09:22

Hello,

Please check credentials – http://prntscr.com/t6sckk

Regards

#242242 Copied In reply to: Problem Product Photos

Rose Tyler

Support staff

June 26, 2020 at 09:20

You’re welcome!
I can see product description on the Single product page on your site. Please provide URL of where it is not visible.
Elementor for products and static blocks you can enable here – http://prntscr.com/t6sbg8

Regards

#242241 Copied In reply to: Menu bars placement + single product page

Rose Tyler

Support staff

June 26, 2020 at 09:07

Hello,

1) Like this http://prntscr.com/t6rth2 ? http://prntscr.com/t6ru0m http://prntscr.com/t6ru5n
2) Theme Options > Header builder > Bottom header settings > WCAG Color > Custom > set color.

Regards

#242240 Copied In reply to: How to insert logo over the menu
Rose Tyler

Support staff

June 26, 2020 at 08:51
Hello,

The text comes from additional plugin – http://prntscr.com/t6rqjs
Use the next custom CSS code to disable this text –

.etheme-sticky-cart .yith-par-message { display: none !important; }

Regards
#242239 Copied In reply to: How to edit single product page bottom bar of buying in mobile view
Rose Tyler

Support staff

June 26, 2020 at 08:36

String Translation > Translate texts in admin screens > find theme_mods_xstore-child > promo_text_package > http://prntscr.com/t6rfw8 > Apply. Translate these strings via String Translation.

Regards

#242236 Copied In reply to: Promo text multi-language supported?

Rose Tyler

Support staff

June 26, 2020 at 08:15

Hello,

Provide temporary wp-admin and FTP access.

Regards

#242233 Copied In reply to: Name file sizing guide

Rose Tyler

Support staff

June 26, 2020 at 08:14

Hello,

Dashboard > Settings > General > Site Language.
Upload xstore-es_ES.mo file into /wp-content/languages/themes/ folder, go to Loco tranlsate > Themes > XStore > Spanish, .po file will be generated automatically, click Sync button, continue translation.
Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.
About translation of WooCommerce read here – https://docs.woocommerce.com/document/woocommerce-localization/

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete the account once all questions will be solved.

Regards

#242232 Copied In reply to: TRADUCIR

Rose Tyler

Support staff

June 26, 2020 at 07:54

Hello,

Clear cache and check one more time.
Please provide URL and temporary wp-admin access.

Regards

#242228 Copied In reply to: Problem Product Photos

Rose Tyler

Support staff

June 26, 2020 at 07:52

Hello,

Submit the request here https://www.8theme.com/taskboard/

Regards

#242227 Copied In reply to: image

Rose Tyler

Support staff

June 26, 2020 at 07:50

Hello,

Delete this code http://prntscr.com/t6qo4i from Theme Options > Theme Custom CSS.

Regards

#242224 Copied In reply to: How to centrally align add to cart button & quantity?

Rose Tyler

Support staff

June 26, 2020 at 07:47

You’re welcome!

Regards

#242223 Copied In reply to: Facebook login not working on mobile

Rose Tyler

Support staff

June 26, 2020 at 07:46

Please check credentials we can’t connect – https://prnt.sc/t6qjcr

Regards

#242222 Copied In reply to: Instagram feed not working

Rose Tyler

Support staff

June 26, 2020 at 07:30

Hello,

Theme Options > Header builder > Cart > Mini-Cart Type > Off-Canvas.

Regards

#242220 Copied In reply to: I'd like an identical add to cart menu

Rose Tyler

Support staff

June 26, 2020 at 07:29

You’re welcome!

Regards

#242219 Copied In reply to: how embed Java script

Rose Tyler

Support staff

June 26, 2020 at 07:27

Hi,

Here is an article about the theme update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
6.3.6 is the latest theme version, so it is fine on your site. Please make sure that version of Core plugin is 2.3.6 (Dashboard > Plugins). If so, then “Add To Cart With Quantity ” should be available in Theme Options. To find out why the option doesn’t visible for you, we need to take a closer look. Provide temporary wp-admin access. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete this account once all questions will be solved.

Regards

#242218 Copied In reply to: I want the button plus / minus and add product in mi home page

Rose Tyler

Support staff

June 25, 2020 at 15:57

Hello,

By default, there is no such possibility.
Submit the request here https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.

Regards

#242124 Copied In reply to: Pagination navigation show all pages
Rose Tyler

Support staff

June 25, 2020 at 15:53
.footer-product .show-quickly, .footer-product .et-wishlist-holder { border-color: #ffffff33; }

Regards
#242123 Copied In reply to: add to cart color
Rose Tyler

Support staff

June 25, 2020 at 14:28

Hello,

There is a known issue of the Massive Addons plugin that caused by server limits https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820 You need to contact the hosting provider and ask to increase the maximum body length value, then you will be able to edit pages.

Regards

#242110 Copied In reply to: Initial problems with theme
Rose Tyler

Support staff

June 25, 2020 at 14:16
.footer-product .button:hover, .footer-product .show-quickly:hover, .footer-product .et-wishlist-holder:hover { background-color: red; }

Regards
#242109 Copied In reply to: add to cart color
Rose Tyler

Support staff

June 25, 2020 at 14:14

Hello,

I will send it to our technicians. Please provide FTP access.

Regards

#242108 Copied In reply to: Instagram feed not working

Rose Tyler

Support staff

June 25, 2020 at 14:10

Hi,

Provide URL of the login page, please.

Regards

#242106 Copied In reply to: How to edit the footer

Rose Tyler

Support staff

June 25, 2020 at 14:09

Hello,

Describe problems in more detail with screenshots.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Create a staging site (full copy of the production) and provide us with WP Dashboard and FTP access to the staging site. We will check what can be done to help you.
Please note that we did not give a guarantee for full theme compatibility with all existing 3rd party plugins.

Regards

#242105 Copied In reply to: The theme is not displaying the Product Addon data

Rose Tyler

Support staff

June 25, 2020 at 14:01

Hi,

Provide URL of the login page also.

Regards

#242104 Copied In reply to: How to insert logo over the menu
Rose Tyler

Support staff

June 25, 2020 at 13:39
Hello,

Theme Options > Header settings > Fixed navigation > Off.
Add this code in Theme Options > Theme Custom CSS:

.main-header { position: fixed; z-index: 3; width: 100%; background-color: #3c3c3b; }

Regards
#242101 Copied In reply to: Fixed Header disappears
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Viewing 43,170 results - 43,141 through 43,170 (of 68,187 total)

Viewing 30 posts - 43,141 through 43,170 (of 68,187 total)

← 1 2 3 … 1,438 1,439 1,440 … 2,271 2,272 2,273 →

Forum Replies Created

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