Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 38,521 through 38,550 (of 68,187 total)

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Rose Tyler

Support staff

January 5, 2021 at 08:17

Hello,

I do not see the problem on your site – https://prnt.sc/wgj6me Clear cache and check one more time.

Regards

#266753 Copied In reply to: Horizontal Thumbnail Not showing in single product page

Rose Tyler

Support staff

January 5, 2021 at 08:05

Hello,

Please download an archive from this page – https://dropmefiles.com/r7ZnP

Regards

#266750 Copied In reply to: niche market psd?

Rose Tyler

Support staff

January 5, 2021 at 07:51

Hello,

Please check this topic https://www.8theme.com/topic/typography-title-dimensions-and-colours/

Regards

#266749 Copied In reply to: How to set the site wide (default) styling settings for h1, h2..p (all styles)
Rose Tyler

Support staff

January 5, 2021 at 07:42
Hello,

Add the next code in Theme Options > Theme custom CSS:

.et_b_header-menu .nav-sublist-dropdown .item-link:hover { opacity: 1; color: #dd1515 !important; }

Regards
#266748 Copied In reply to: How to change nav dropdown menu hover colour
Rose Tyler

Support staff

January 5, 2021 at 07:39

Hello,

We’ve released the next theme version – https://xstore.8theme.com/update-history/ Today you will be able to update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Then clear the cache of your browser and you will get – https://prnt.sc/wgihw6

Regards

#266747 Copied In reply to: Niche Market 02

Rose Tyler

Support staff

January 5, 2021 at 07:36

Hello,

Contact your hosting provider about this.

Regards

#266746 Copied In reply to: missing a temporary folder

Rose Tyler

Support staff

January 5, 2021 at 07:30

Hello,

Theme options > WooCommerce (Shop) > Shop > Empty cart content https://prnt.sc/vmnl9h

Regards

#266742 Copied In reply to: customise no product found text in product search result
Rose Tyler

Support staff

January 5, 2021 at 07:29
Hello,

Add the next code in Theme Options > Theme custom CSS:

.products-loop .outofstock .out-of-stock + .product-content-image, .productCarousel .outofstock .out-of-stock + .product-content-image { pointer-events: auto; }

Regards
#266741 Copied In reply to: Out of stock clickable thumnails
Rose Tyler

Support staff

January 5, 2021 at 07:27

Hello,

Thanks for using our theme. You can activate it now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

Regards

#266740 Copied In reply to: Urgent: Reset Activation Limit

Rose Tyler

Support staff

January 5, 2021 at 07:26

Hello,

You can activate the theme now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

Regards

#266739 Copied In reply to: Reached activation number limit.

Rose Tyler

Support staff

January 5, 2021 at 07:23

Hello,

Please provide temporary wp-admin access and URL of the mentioned page.

Regards

#266738 Copied In reply to: How to make the heading text wider (one line)

Rose Tyler

Support staff

January 4, 2021 at 16:10

Hi,

I’ve translated it for the Core plugin – https://prnt.sc/w5ease

Regards

#266674 Copied In reply to: I can't change "Add to Cart"

Rose Tyler

Support staff

January 4, 2021 at 16:01

Hello,

Please read this topic – https://www.8theme.com/topic/slider-revolution-templates/

Regards

#266671 Copied In reply to: Revolution slider module templates

Rose Tyler

Support staff

January 4, 2021 at 15:44

Hi,

Go to settings of the Compare plugin and click on Save.

Regards

#266665 Copied In reply to: Compare page empty

Rose Tyler

Support staff

January 4, 2021 at 13:24

Hi,

Product categories widget is not the filter, it’s the default WooCommerce widget that displays the list of all the categories that you have. It’s not related to our theme but to the WooCommerce plugin. If you want to have filter by categories then you need to look for an additional plugin for these purposes.

Regards

#266647 Copied In reply to: How To Show Products From Another Categories With Same Attribute

Rose Tyler

Support staff

January 4, 2021 at 10:16

Hello,

Please read this article and check all the available settings of the plugin – https://www.8theme.com/documentation/docs/white-label-branding-plugin/ https://prnt.sc/wfu0bv

Regards

#266632 Copied In reply to: I want to remove the import demo option completely

Rose Tyler

Support staff

January 4, 2021 at 09:49

Hello,

Theme Options > Header builder > Mobile menu > select Mobile Menu.

Regards

#266630 Copied In reply to: Multiple

Rose Tyler

Support staff

January 4, 2021 at 09:41

Hello,

Fixed. Changes were done in files on the child theme.

Regards

#266628 Copied In reply to: Post username not appearing on live site

Rose Tyler

Support staff

January 4, 2021 at 09:35

Hi,

What browser do you use? Try to clear cache.
I do not see the problem – https://gyazo.com/758d002c8b2fc09c9b252fd721a276c7 https://gyazo.com/714fe1625ddff1921776c058abefbf38

Regards

#266627 Copied In reply to: Issues with slider

Rose Tyler

Support staff

January 4, 2021 at 09:20

Hello,

Check now – https://prnt.sc/wfssi7 I’ve disabled “AJAX add to cart for simple products” via Theme Options.

Regards

#266624 Copied In reply to: Problem with plugin
Rose Tyler

Support staff

January 4, 2021 at 08:52
Add the next code in Theme Options > Theme custom CSS > Custom CSS for mobile:

.fb_dialog.fb_dialog_mobile iframe { bottom: 140px !important; right: 0 !important; }

Regards
#266623 Copied In reply to: Unable to update my theme
Rose Tyler

Support staff

January 4, 2021 at 08:48

Hello,

Provide us with temporary wp-admin and FTP access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#266622 Copied In reply to: Product photo slider is not displayed correctly

Rose Tyler

Support staff

January 4, 2021 at 08:47

Ok. Waiting for your reply.

Regards

#266621 Copied In reply to: Getting error message in log

Rose Tyler

Support staff

January 4, 2021 at 08:45

Hello,

It is not a bug. There is no option to change the responsive point.

Regards

#266619 Copied In reply to: Responsive issue

Rose Tyler

Support staff

January 4, 2021 at 08:28

Hello,

Please describe the request in more detail, provide a screenshot for better understanding.
Use the Lightshot screenshot tool to share screenshots.
“XStore import files” you can download from this page, import the slider on your site – https://prnt.sc/wfrrtb and check settings.

Regards

#266618 Copied In reply to: How can I create shape divider with revolution slider?

Rose Tyler

Support staff

January 4, 2021 at 08:22

You’re welcome! Have a nice day!

Regards

#266615 Copied In reply to: Plugin Xcore breaks alot of funciotalities

Rose Tyler

Support staff

January 4, 2021 at 08:19

Hello,

Unfortunately, there is no such option by default. It’s possible to implement only by additional customization. You can submit customization request here.

Regards

#266614 Copied In reply to: How to show video in product gallery in the first order

Rose Tyler

Support staff

January 4, 2021 at 08:13

Hello,

Thanks for using our theme.
Please provide temporary FTP access.

Regards

#266613 Copied In reply to: Translation of "Related Product"

Rose Tyler

Support staff

January 4, 2021 at 08:09

Hello,

“Revolution Slider default examples” you can download from this page – https://www.8theme.com/downloads/
On the demo, icons are added in a next way – https://prnt.sc/wfre3y https://prnt.sc/wfreaz https://prnt.sc/wfrelp

Regards

#266612 Copied In reply to: Can I import presets from revolution slider?

Rose Tyler

Support staff

January 4, 2021 at 08:03

Hello,

Your site under maintenance mode, so we can’t check it.
Theme Options > Header builder > Main / Bottom header > WCAG Color – https://prnt.sc/wfraxj

Regards

#266611 Copied In reply to: Change text color of main menu
← 1 2 3 … 1,284 1,285 1,286 … 2,271 2,272 2,273 →

38,521–38,550 of 68,187 posts

Viewing 30 posts - 38,521 through 38,550 (of 68,187 total)

← 1 2 3 … 1,284 1,285 1,286 … 2,271 2,272 2,273 →

Forum Replies Created

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