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  m.kravchenko

  Participant

  January 3, 2021 at 09:50

  When going to the product card, an example – https://sheindiscount.com/product/drop-shoulder-hooded-oversized-sweatshirt-dress/
  My slider is not displayed correctly to the left of the product photo, I will attach it in the screenshot, when the page is refreshed 3-4 times it becomes normal
  

  #266521 Copied Theme version: 7.2.2

  6 Answers

  

  Rose Tyler

  Support staff

  January 3, 2021 at 10:43

  Hello,

  Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then. Let us know the result.

  Regards

  #266525 Copied
  

  m.kravchenko

  Participant

  January 3, 2021 at 17:12

  all plugins are active, I have not installed others
  

  #266577 Copied
  

  Rose Tyler

  Support staff

  January 4, 2021 at 08:48

  Hello,

  Provide us with temporary wp-admin and FTP access.
  Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
  If you do not know how to create FTP contact with your hosting provider, they will help you.

  Regards

  #266622 Copied
  

  m.kravchenko

  Participant

  January 4, 2021 at 12:12

  Data sent to Private content area…

  Please contact administrator
  for this information.

  #266644 Copied
  

  Rose Tyler

  Support staff

  January 5, 2021 at 09:04

  Clear cache and check now. We’ve disabled auto height via Theme Options.

  Regards

  #266766 Copied
  

  m.kravchenko

  Participant

  January 11, 2021 at 12:23

  Thanks, everything works fine

  #267780 Copied