Problem with plugin - by europress - on WordPress WooCommerce support

Solved4 replies2 participantsUpdated by europress

  • Avatar: europress
    europress
    Participant

    Hello,
    I tried to install this plug-in which is developed by a reputable Portuguese company, but does not work on the xstore.

    https://www.webdados.pt/wordpress/plugins/product-assembly-cost-for-woocommerce/

    The purpose of the plugin is to add an assembly cost to the products.

    The problem is that the cost does not pass to the shopping cart.

    The plugin is already installed and activated.

    I tested it with the default wordpress theme and it works, but even with all plugins disabled it doesn’t work with xstore.

    Can you take a look and see if there is a solution, please.

    another question…
    is there any way to put the product name, brand and price centered instead of being left aligned?

    PS. If you have problems reaching the site tell me the country you are in so i can configure wordfence.

    Best regards
    Fernando Almeida

    Please, contact administrator
    for this information.
    #266433 Copied Theme version: 7.2.2 WooCommerce version: 5.6

    4 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.
    Provide temporary FTP access, we will check what can be done to help you.
    The support member who will work on your issue is from Ukraine.

    Regards

    #266457 Copied
    Avatar: europress
    europress
    Participant

    Hi Rose,
    thank you for the reply.

    Temporary FTP access details in Private content area.

    Wordfence is now configured to accept connections fro Ukraine.

    Regards

    Please contact administrator
    for this information.
    #266568 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Check now – https://prnt.sc/wfssi7 I’ve disabled “AJAX add to cart for simple products” via Theme Options.

    Regards

    #266624 Copied
    Avatar: europress
    europress
    Participant

    It’s solved,
    thank you very much.

    Wish you a happy new year!

    Best regards.
    Fernando Almeida

    #266660 Copied

The issue related to '‘Problem with plugin’' has been successfully resolved, and the topic is now closed for further responses