Hello,
Do you mean the checkout page? Contact support of WooCommerce plugin.
Regards
Hello,
Thanks for using our theme.
Please provide URL of your site and temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Do you mean the checkout page? Contact support of WooCommerce plugin.
Regards
Hello,
Provide URL of the page, please.
Regards
Hello,
Follow this article to translate the theme – https://www.8theme.com/documentation/xstore/theme-translation/ , and WooCommerce – https://docs.woocommerce.com/document/woocommerce-localization/ Do not forget about Core plugin. Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.
What exactly strings you can’t translate? Provide URL and temporary wp-admin access.
Regards
It works, for example – https://prnt.sc/wi6fa6 > https://prnt.sc/wi6fp0
Regards
Hello,
Thanks for using our theme.
Could you provide temporary wp-admin access?
Regards
Hi,
Go to Dashboard > Updates > click “Check again” link.
Or update the plugin via FTP – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Создайте учетную запись через Dashboard (Users > Add new) с ролью администратора http://prntscr.com/s3rc9m > предоставьте нам имя пользователя и пароль в Private Content area – http://prntscr.com/s5mao7. Вы можете использовать любой адрес электронной почты.
FTP access – FTP host, FTP user, FTP pass. Если вы не знаете FTP access, обратитесь к поставщику услуг хостинга и запросите эту информацию.
Для новых вопросов отправляйте новые темы – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , чтобы предотвратить недоразумения.
С уважением
Hello,
Try to update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
Please provide FTP access.
Regards
Hello,
Could you provide temporary wp-admin access?
Regards
Hello,
1) Theme Options > WooCommerce > Single product page builder > Breadcrumbs > Background Image
2) No, go Theme Options > WooCommerce > Single product page builder > edit content depends on your needs, for example – https://prnt.sc/wi504o
Regards
Hello,
Go to Edit product > Add the next custom CSS code https://prnt.sc/wi4pih ( https://prnt.sc/wi4p74 )
li#menu-item-1089 {
display: none;
}
Regards
Hello,
Add the next code in Theme Options > Theme custom CSS > Global custom CSS:
.page-heading {
background-image: none !important;
}
Regards
Hello,
Images you get after demo content import can neither be used on a live site nor redistributed. If you want to locate the image sources to buy the license, use image search engine https://www.tineye.com/.
Regards
Thanks for the reply.
I do not see a picture of the problem. Use the Lightshot screenshot tool to share screenshots.
Regards
Hello,
There is no such possiblity.
You can submit a feature request here – https://www.8theme.com/taskboard/
Regards
You’re welcome!
Go to WPML > String translation > scroll down and press on “Translate texts in admin screens” link. You’ll see a list of fields, choose the fields you’d like to translate. After that go back to the String Translation section and translate necessary content.
Regards
Hello,
Download ajax-spv-add-to-cart.min.js file from this page – https://dropmefiles.com/uiQyY and reupload it into xstore/js folder via FTP. Let us know the result.
Regards
Hello,
https://www.8theme.com/documentation/xstore/woocommerce/product-images/ Theme Options > WooCommerce > Product Images > Thumbnail croping > Uncropped
Regards
Hello,
Do you use latest versions of the theme and Core plugin? https://prnt.sc/wi2egi https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
Thanks for contacting us.
Download ajax-spv-add-to-cart.min.js file from this page – https://dropmefiles.com/uiQyY and reupload it into xstore/js folder via FTP. Let us know the result.
Regards
Hi,
1) Theme Options > Header builder > Multiple headers > edit custom header for the Home page.Watch this video – https://youtu.be/BpeXfzNwkOc
2) Sometimes when you import demo with a great number of the images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0
Default WooCommerce pages are installed now.
Regards
Hello,
Thanks for using our theme. You can activate it now.
Regards
You’re welcome! Sorry for the inconvenience. Have a nice day!
Regards
1) Вы внесли изменения в Theme Options > Typography? Предоставьте временный доступ wp-admin https://prnt.sc/whmxsr , чтобы мы могли более подробно рассмотреть.
2) Я не вижу скриншотов. Используйте инструмент для создания снимков экрана Lightshot, чтобы поделиться снимками экрана.
Обеспечьте временный доступ к wp-admin и FTP.
3) Включить Elementor для статических блоков – https://prnt.sc/whn0f2 https://prnt.sc/whn0mq https://prnt.sc/whn14q
Жду учетных данных, чтобы поближе взглянуть на 1,2.
С уважением
Just enable Elementor for static blocks – https://prnt.sc/whmonu and https://prnt.sc/whmtol
, do not activate WPBakery
Let us know if you need any further assistance.
Regards
Hello,
Check now.
Regards
Hello,
Check now.
Regards
Disable and delete the White Label plugin, then install it again.
Regards
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