Hello,

Have you installed the child theme after the demo content import? All is fine when parent theme is activated?
When you switching between child theme and parent theme your widgets and theme options could be different because the child theme does not inherit all theme options of the parent theme and the parent theme does not inherit theme options of the child theme.
So, before switching from the correct theme (where everything is correct) you need to export theme options (Theme Options > Export/Import) and then import them after switching. Widgets should be moved to correct areas at Appearance > Widgets.

Regards

Hi,

Provide temporary wp-admin access.

Regards

Hello,

Try to ad the next code in Theme Options > Theme custom CSS > Custom CSS for mobile:

.single-product #wc-stripe-payment-request-button-separator {
    display: none !important;
}

Clear cache of your mobile browser before checking the result.

Regards

Hello,

I can’t see your screenshot + your site under maintenance mode, so I can’t check it. Could you provide temporary wp-admin access?

Regards

You’re welcome!

Regards

1) You need to enable registration in the settings of WooCommerce plugin. WooCommerce > Settings > Accounts & Privacy > Account creation settings and Registration privacy policy
https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
Also, watch these videos – https://youtu.be/mBp33hPMgnA https://youtu.be/eDclashcCwo
2) https://prnt.sc/xctd1l https://prnt.sc/xctedr https://www.mc4wp.com/kb/#utm_source=wp-plugin&utm_medium=mailchimp-for-wp&utm_campaign=sidebar
Feel free to ask if you have any other questions.

Regards

Hi,

Do you use server cache or CDN? Try to clear that cache.
Turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Provide temporary wp-admin and FTP access, so we can take a closer look – create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear all cache, check the grid of products then.
Did you make any changes in theme files?
Could you provide temporary wp-admin and FTP access? Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

Thanks for using our theme.
I can’t log in to your site – https://prnt.sc/xckkj0
Loco translate > Plugin > Store Core > New language > Choose a language + Choose a location – System

Regards

Hello,

Theme Options > Header builder > All departments > More Items Link > Off

Regards

Hello,

Click on Text tab and edit the code of the button then – https://prnt.sc/xcj77r
class “active” means that styling of it is taken from Theme Options > Styling > Active buttons – https://prnt.sc/xcj98n

Regards

I’ve deleted this custom CSS code – https://prnt.sc/xarati and removed this – https://prnt.sc/xarf5w and this – https://prnt.sc/xatx2e

Regards

Hello,

Thanks for using our theme and for the request. WPML translation is not available for the Builder, right now. However, there is an option that allows sending different templates to customers from different countries.

It is “Apply to billing countries” in the rules section in the right side of email template. You can create multi templates then change email contents with these respective country languages, then apply to send to countries using that language.

For example, Email Hungarian will be applied for country billing in Hungary, Slovak email will be applied for Slovakia. You can see these images: https://prnt.sc/vx9w5c and https://prnt.sc/vibxk0

Regards

Hi,

Thanks for contacting us.
Clear cache and check the menu now.

Regards

Hello,

Thanks for using our theme.
Please read this topic – https://www.8theme.com/topic/slider-revolution-templates/

Regards