Page 1268 – 8theme.com

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Rose Tyler

Support staff

January 22, 2021 at 16:51

Hello,

Thanks for contacting us.
You can download the entire theme package with all additional files, or download the theme’s .zip file directly – https://prnt.sc/xghcmv – https://www.8theme.com/documentation/xstore/theme-installation/theme-package/
then follow this article – https://www.8theme.com/documentation/docs/theme-installation/ Also, watch this video – https://youtu.be/4n1re0jKorc

Regards

#269735 Copied In reply to: Xstore theme zip file download
Rose Tyler

Support staff

January 22, 2021 at 16:30
Hello,

.term-bilderwaende .woocommerce-Price-amount { display: none; }

Regards
#269728 Copied In reply to: Disable price for one category
Rose Tyler

Support staff

January 22, 2021 at 16:29

Hello,

Thanks for contacting us.
Please check this topic – https://www.8theme.com/topic/server-req-are-coming-up-as-incorrect-despite-correct-values/ What value do you have in WooCommerce > Status > PHP time limit?

Regards

#269725 Copied In reply to: Just increase the max_execution_time but it download change in the import asked

Rose Tyler

Support staff

January 22, 2021 at 15:44

Hello,

I’ve synchronized translation, check now – https://prnt.sc/xgca80
https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

Regards

#269708 Copied In reply to: subtotal translation

Rose Tyler

Support staff

January 22, 2021 at 15:40

Hello,

Thanks for using our theme.
Enable Elementor for static blocks then you will be able to edit – https://prnt.sc/xgbz0e https://prnt.sc/xgbzoj

Regards

#269706 Copied In reply to: Problems with Static Blocks

Rose Tyler

Support staff

January 22, 2021 at 14:26

Hello,

Check now

Regards

#269693 Copied In reply to: Connection block singl product

Rose Tyler

Support staff

January 22, 2021 at 14:11

We do not see errors when debug is ON -> http://prntscr.com/xg42hp
http://prntscr.com/xg44a5

Regards

#269690 Copied In reply to: Fatal error: details

Rose Tyler

Support staff

January 22, 2021 at 13:53

Hello,

Because it is disabled on your Shop page – https://prnt.sc/xg3hic

Regards

#269687 Copied In reply to: breadcumbs

Rose Tyler

Support staff

January 22, 2021 at 13:15

Hello,

Theme Options > WooCommerce > Single product builder > Sizing guide https://prnt.sc/xg0iq5 https://prnt.sc/xg0jj6

Regards

#269674 Copied In reply to: HOW TO EDIT SIZING GUIDE

Rose Tyler

Support staff

January 22, 2021 at 13:13

Hello,

Please see screenshots – https://prnt.sc/xg0bkr , so go to Dashboard > edit static blocks

Regards

#269672 Copied In reply to: HOW TO EDIT SHIPPING AND DELIVERY TAB CONTENT

Rose Tyler

Support staff

January 22, 2021 at 12:26

Hello,

Dashboard > static blocks > edit static block that is mentioned on your screenshot.
Enable WPBakery – https://prnt.sc/xflyk4 https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ or Elementor for static blocks – https://prnt.sc/xflx7m

Regards

#269657 Copied In reply to: How can i edit the text in highlighted area mentioned in picture ?

Rose Tyler

Support staff

January 22, 2021 at 12:21

Hi,

Dashboard > Posts > Edit post > Excerpt https://prnt.sc/whigab

Regards

#269656 Copied In reply to: Post summary not working in Homepage

Rose Tyler

Support staff

January 22, 2021 at 11:21

Hello,

Please check this topic – https://www.8theme.com/topic/fonts-not-loading/ , in your case it is gloria-hallelujah font folder.

Regards

#269641 Copied In reply to: Fonts missing after updating theme

Rose Tyler

Support staff

January 22, 2021 at 10:53

Thanks for screenshots. Also, we need temporary wp-admin and FTP access (not cpanel). Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#269631 Copied In reply to: "Can not connect to get plugin list"

Rose Tyler

Support staff

January 22, 2021 at 10:51

It looks like the tab comes from not from our theme. Do you use an additional plugin for this or made changes in files? Please check. provide temporary wp-admin access, so we can take a closer look.

Regards

#269630 Copied In reply to: Disable "new product tab"

Rose Tyler

Support staff

January 22, 2021 at 10:49

Hello,

Our technicians are working on your site right now, but it looks like you restricted access. Please add the following IPs to whitelist 176.98.69.38, 176.98.70.120, 176.98.70.97 and let us know. Waiting for your reply.

Regards

#269629 Copied In reply to: Problem with social login

Rose Tyler

Support staff

January 22, 2021 at 10:43

Hello,

Thanks for using our theme.
Provide temporary wp-admin and FTP access, so we can take a closer look and help. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#269628 Copied In reply to: Fatal error: details

Rose Tyler

Support staff

January 22, 2021 at 10:40

Hello,

Sidebar Off-Canvas can be enabled for mobile only. If you want to get the same feature for desktop, submit a request here – https://www.8theme.com/taskboard/

Let us know if you need any other assistance.

Regards

#269627 Copied In reply to: I wanna change my filter to off canvas

Rose Tyler

Support staff

January 22, 2021 at 10:12

Hello,

Thanks for using our theme.
Disable this plugin – https://prnt.sc/xfls93
Enable WPBakery – https://prnt.sc/xflyk4 https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ or Elementor for static blocks – https://prnt.sc/xflx7m

Regards

#269621 Copied In reply to: Failed to load plugin: wptextpattern

Rose Tyler

Support staff

January 22, 2021 at 10:09

Hello,

1) Do you mean “Show Excerpt In Content Product”? Theme Options > WooCommerce > Shop > Products style
2) Please provide temporary FTP access, so we can check it more deeply.
3) Theme Options > WooCommerce > Single product page > Tabs > Tabs type > default.

Regards

#269619 Copied In reply to: Products in Brands not appearing properly

Rose Tyler

Support staff

January 22, 2021 at 08:33

Hello,

Sorry, but your question is a bit unclear for me. Please provide a screenshot.
You can use the Lightshot screenshot tool to share screenshots.

Regards

#269610 Copied In reply to: Thumbnail

Rose Tyler

Support staff

January 22, 2021 at 08:17

Hello,

Theme Options > WooCommerce > Single product builder > Tabs > Custom tab

Regards

#269608 Copied In reply to: Disable "new product tab"

Rose Tyler

Support staff

January 22, 2021 at 08:15

Hello,

This text comes from XStore Core plugin.
Loco translate > Plugin > Store Core > New language > Choose a language + Choose a location – System

Regards

#269607 Copied In reply to: Problem with translate one word

Rose Tyler

Support staff

January 22, 2021 at 08:10

Hello,

Appearance > Menus > Screen options > enable Product categories – https://prnt.sc/xfc82a

Regards

#269606 Copied In reply to: wrong categories

Rose Tyler

Support staff

January 22, 2021 at 08:05

Hi,

It is correct in case the product is variable, check our demo – https://xstore.8theme.com/demos/2/niche-market/ , you need to select variations before adding it to the cart.

Regards

#269604 Copied In reply to: Add to cart button not working with AJAX

Rose Tyler

Support staff

January 22, 2021 at 08:03

Hello,

Theme Options > Styling > Footer > Footer styling > Footer links

Regards

#269603 Copied In reply to: how to change link colors

Rose Tyler

Support staff

January 22, 2021 at 08:02

You’re welcome!

Regards

#269601 Copied In reply to: how to add create account link in login drop down menu

Rose Tyler

Support staff

January 21, 2021 at 16:53

Hi,

Can you submit a new topic on this page – https://www.8theme.com/forums/xstore-wordpress-support-forum/ ?

Could you provide a screenshot of a section that should be disabled? Use the Lightshot screenshot tool to share screenshots. Also, provide temporary wp-admin access.

Regards

#269550 Copied In reply to: License not activating

Rose Tyler

Support staff

January 21, 2021 at 16:03

Hello,

Theme Options > Blog setting.
What exactly do you want to change?

Regards

#269541 Copied In reply to: Remove "Show more"

Rose Tyler

Support staff

January 21, 2021 at 14:53

Could you provide temporary wp-admin and FTP access?

Regards

#269516 Copied In reply to: theme got changed
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Viewing 38,040 results - 38,011 through 38,040 (of 68,231 total)

Viewing 30 posts - 38,011 through 38,040 (of 68,231 total)

← 1 2 3 … 1,267 1,268 1,269 … 2,273 2,274 2,275 →

Forum Replies Created

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