Bug support needed - by musfeq - on WordPress WooCommerce support

This topic has 13 replies, 3 voices, and was last updated 3 years ago ago by Olga Barlow

  • Avatar: musfeq
    musfeq
    Participant
    January 21, 2021 at 08:52

    static block edit problem

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 21, 2021 at 09:04

    Hello,

    Thanks for using our theme.
    You can use form on this page https://www.8theme.com/contact-us/ to contact us by email.
    But via the support forum you can get an answer faster.
    Enable Elementor for static blocks – https://prnt.sc/xco8x5 > https://prnt.sc/xco9od

    Regards

    Avatar: musfeq
    musfeq
    Participant
    January 21, 2021 at 09:19

    please check signup sign in button on menubar

    &

    please suggest about configure footer newsletter subscription

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 21, 2021 at 10:05

    1) You need to enable registration in the settings of WooCommerce plugin. WooCommerce > Settings > Accounts & Privacy > Account creation settings and Registration privacy policy
    https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
    Also, watch these videos – https://youtu.be/mBp33hPMgnA https://youtu.be/eDclashcCwo
    2) https://prnt.sc/xctd1l https://prnt.sc/xctedr https://www.mc4wp.com/kb/#utm_source=wp-plugin&utm_medium=mailchimp-for-wp&utm_campaign=sidebar
    Feel free to ask if you have any other questions.

    Regards

    Avatar: musfeq
    musfeq
    Participant
    January 24, 2021 at 13:19

    http://new.getyourfish.com/
    design brakes …any hint …how i fix it

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 24, 2021 at 15:29

    Hello,

    Provide us with WP Dashboard access to your site, please.

    Regards

    Avatar: musfeq
    musfeq
    Participant
    January 25, 2021 at 05:42

    given on private section

    Please contact administrator
    for this information.
    Avatar: musfeq
    musfeq
    Participant
    January 25, 2021 at 06:45

    it’s urgent please check

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 25, 2021 at 21:59

    Hello,

    That’s very strange. It looks that options were reset. I have imported options of this demo again. Check the site now.

    Regards

    Avatar: musfeq
    musfeq
    Participant
    January 26, 2021 at 06:10

    how i fix it, if it occurs again.
    i faced already twice.
    first time i take backup from server.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 26, 2021 at 15:47

    Hello,

    What actions did you do before options were reset? Did you change theme folder name or switched between themes or reset options?
    You can do the backup of theme options using Theme Options > Import/Export > download the export file. You’ll be able to import it to get options back once you reset it.

    Regards

    Avatar: musfeq
    musfeq
    Participant
    January 27, 2021 at 07:33

    “What actions did you do before options were reset? Did you change theme folder name or switched between themes or reset options?”
    not done this type of things.
    thanks for your support

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 27, 2021 at 20:06

    Hello,

    You are welcome.
    If nobody touches anything and DB was not reset options could not just disappear. Anyway, do the backup and you’ll be able to restore options.

    Regards

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